Senior ServiceNow Developer (Apply in minutes)
Lloyds Banking Group Leeds Full-time
End Date**
Wednesday 08 January 2025
**Salary Range**
£62,874 - £69,860
**[We support flexible working – click here for more information on flexibleworking options](https:www.lloydsbankinggroup.comcareersculture-and-
inclusionagile-working.html)**
**Flexible Working Options**
Hybrid Working, Job Share
**Job Description Summary**
**Job Description**
**JOB TITLE:** Senior ServiceNow Developer
**SALARY:** £63,000 - £75,000
**LOCATION:** Leeds or Edinburgh
**HOURS:** Full-time
**WORKING PATTERN:** Our work style is hybrid, which involves spending atleast two days per week, or 40% of our time, at one of our office sites listed
above.
**About this opportunity**
Lloyds Banking Group is aiming to be both the best bank for customers as wellas the bank of the future – where we can meet constantly evolving customer
needs and help Britain prosper.
A key driver to us achieving this would require a shift towards new approachesto developing the systems and applications that underpin the Bank. Were
looking to reduce the overall IT estate while growing its capability by
exploiting innovative tools.
**What you’ll be doing**
Here in the Service Transformation Lab, were on a mission to transformcolleagues engagement with, and consumption of technology via self-service
portals, virtual agents and the exploitation of AI.
Were achieving this by exploiting the capability of ServiceNow, an industryleading tool in automating colleagues’ experiences to enhance customer
outcomes. Since the implementation of ServiceNow in 2018, we have delivered
immense value through the platform, now hosting over 50 business processes
spanning ITSM, Employee Centre, Cyber, Change and Customer Payments…and were
just getting started.
Were seeking a Team Leader with Senior Developer skills in our ServiceTransformation Lab who will drive the creation of innovative solutions for our
colleagues’ journeys engaging with IT; working in conjunction with our
developers, analysts and Architects across all ServiceNow modules; to design, develop and support solutions that further platform capability and
exploitation as an enterprise suite, in a highly collaborative, Agileenvironment.
Examples of day-to-day tasks would include:
- Interpreting user stories and supporting development & implementation through to completion.
- Implementing new functionality
- Working with expert user interface 3rd parties
believe this is critical to success. This is a role in a niche area, so as a
minimum to be considered for shortlisting we need to see evidence of the
following in your CV:
- Career Background: You’ll be self-motivated with a consistent track record at a senior level within ServiceNow development and comfortable in the wide-ranging atmosphere of a technical organisation with a rapidly growing customer base.
- You’ll also demonstrate commercial experience of working within an agile engineering environment
- A broad knowledge of ServiceNow modules as this role requires a well-rounded view of platform capability and the way they can interact.
- Process and solution integration, including an understanding of workflow designconfiguration including Event Flow Handler.
- A solid grasp of API, JSON, MID Servers and associated technologies that cando integrate with ServiceNow.
- Experience of ServiceNow implementations.
Please apply if you have the above criteria! In terms of personal qualities
that we look for when we meet you, we’ll be trying to understand if you are:
- Decisive, creative, analytical and proactive thinking with effective communication and relationship management.
- Demonstrate good judgment and pragmatic approach
- Well organised and analytical, adept at working in a team environment, and able to handle multiple priorities in a fast-paced environment**.**
**Why Lloyds Banking Group**
Like the modern Britain we serve, we’re evolving. Investing billions in ourpeople, data, and tech to transform the way we meet the ever-changing needs of
our 26 million customers. We’re growing with purpose. Join us on our journey
and you will too.
**About working for us**
Our focus is to ensure were inclusive every day, building an organisationthat reflects modern society and celebrates diversity in all its forms. We
want our people to feel that they belong and can be their best, regardless of
background, identity, or culture.
We were one of the first major organisations to set goals on diversity insenior roles, create a menopause health package, and a dedicated Working with
Cancer initiative. And it’s why we especially welcome applications from under-
represented groups. We’re disability confident. So, if you’d like reasonableadjustments to be made to our recruitment processes, just let us know.
**We also offer a wide-ranging benefits package, which includes:**- A generous pension contribution of up to 15%
- An annual performance-related bonus
- Share schemes including free shares.
- Benefits you can adapt to your lifestyle, such as discounted shopping.
- Generous holiday allowance, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
of people? Join our journey.
**At Lloyds Banking Group, were driven by a clear purpose; to help Britainprosper. Across the Group, our colleagues are focused on making a difference
to customers, businesses and communities. With us youll have a key role to
play in shaping the financial services of the future, whilst the scale and
reach of our Group means youll have many opportunities to learn, grow and
develop.**
**We keep your data safe. So, well only ever ask you to provide confidentialor sensitive information once you have formally been invited along to an
interview or accepted a verbal offer to join us which is when we run our
background checks. Well always explain what we need and why, with any request
coming from a trusted Lloyds Banking Group person.**
**Were focused on creating a values-led culture and are committed to buildinga workforce which reflects the diversity of the customers and communities we
serve. Together we’re building a truly inclusive workplace where all of our
colleagues have the opportunity to make a real difference.**
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