Mortgage Administrators

placeWhitley Bay calendar_month04/02/2025

Job Profile:

Company Overview

NC Property finance are a small local business with a widespread client base of both residential and buy to let clients along with a strong protection database, we are looking to expand our team to enable our company to grow and continue to provide the high level of customer service and support we are well known for in the local community.

We have been established locally for 7 years and Nicola has been in the property industry since 2007, bringing a wealth of knowledge and understanding of both the Protection, Mortgage and home buying process.

Ideally, we would like a team member to work 3 days per week, but have some flexibility with hours to accommodate the right candidate, we are located in the centre of Whitley Bay, close to transport links

NC property Finance are looking for an experienced Mortgage Administrator to work in their local office in Whitley bay

Job description

Submission of mortgage applications to the lender
Managing cases and pipeline from pre-submission to post completion.
Progressing cases with lenders, solicitors and providers to ensure applications are processed in a timely manner.
Obtaining outstanding / required documents from clients and supplying them to lenders, providers, and solicitors.
Progress reporting to advisers for existing pipeline and providing a list of upcoming reviews.
Contacting clients by phone and email to provide updates and make them aware of upcoming reviews.
Ensuring client documents are stored and filed correctly.
Maintaining good relationships with our existing and new clients

Ideal Candidate

Previous experience in administration is essential with a good knowledge of Financial Services.
Ideal candidates will possess a strong understanding of mortgage and protection products, the application process, and relevant regulations.
Excellent communication and customer service skills
High attention to detail and organizational skills
Ability to manage multiple tasks and meet deadlines
Proficient in Microsoft Office, particularly Excel and Word and mortgage industry software
Ability to work effectively both independently and as part of a team

Salary and benefits

Basic Salary – £15,000- £18,000

12 days Annual leave
Closure for Christmas (as additional days, not required to be taken out of your annual leave allowance)
Pension scheme
Flexible working days ( Fridays are essential)
Town office location with on street parking

Role Location

Whitley Bay NE26 3QR

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