Fashion & Lifestyle TEMPORARY PART-TIME CHRISTMAS Retail Customer Service

apartmentSwish Projects Ltd placeEdinburgh calendar_month 
This position is temporary part-time from early November to end of December/early January.
Please do not apply if you have booked holidays or cannot work during Christmas. We require committed staff for our busiest time of the year.

Established in 1994 Swish is a truly independent, authentically local, growing Edinburgh business, specialising in clothing, accessories and lifestyle products. We have three boutiques in the historic city of Edinburgh, as well as our very own garment printing studio and workshop.

We are looking for several committed individuals to join our small team of customer service assistants. Retail experience required. What we are really looking for is a positive can-do attitude and an affinity for customer service. This isn’t big retail - we all play a part in keeping the business running, from day-to-day customer service to visual merchandising and ecommerce, the role is diverse and challenging.

To succeed you’ll need:
  • A love for interacting and engaging with the public in order to create an environment where our customers feel welcomed, valued and enjoy their shopping experience.
  • Flexibility. We are open 10am-6pm, 7 days a week as standard, so we are looking for people who can be flexible across these retail hours. During our busiest periods we can be open from 9am till 8pm (mid July til end of August), evening shifts and early shifts are a possibility for all staff.
  • Have a desire to learn all about the products and brands we sell including our own. Product knowledge is fundamental to providing the best service you can to our clients.
  • Be a team player. Being part of a small team, you’ll get the enjoyment of knowing that your hard work plays a vital part in keeping the business prospering, helping to create and maintain a happy workplace for us all.
  • Self-motivation. We all play our part in keeping the stores moving so being able to prioritise your workload whilst having the discipline to keep on top of daily tasks is essential.
You can either apply online via the Indeed website or pop into one of our stores with your CV for a chat. We look forward from hearing from you if you think you have what it takes to become part of our team!

Check out our website, swishedinburgh.com for more about us and our products.

Job Type: Part-time
Pay: £9.50-£11.50 per hour

Benefits:

  • Casual dress
  • Company pension
  • Employee discount
  • Flexitime

Schedule:

  • Day shift

Application question(s):

  • Please state any pre-arrange holidays/time off commitments you have made.
  • As we are a small independent business, what qualities do you have that you feel will be in favour of your application in that regard?
  • In your view, what are the top 3 priorities when working on the shopfloor?
  • Have you had any previous experience of Swish as a business prior to this application?
  • How many shifts/hours a week would you be able to work?
  • When would you be able to start?

Experience:

  • Retail sales: 1 year (preferred)
  • Retail Shop Assistants & Till Operators: 1 year (preferred)
  • customer service: 1 year (preferred)

Language:

  • English (required)

Work authorisation:

  • United Kingdom (required)
Work Location: In person

Reference ID: DMCK / MR

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