[ref. c70517017] Senior Business Analyst - Southampton
Customer Experience
Location: 1 Guildhall Square
Salary£45,163 to £56,921
Full Time Fixed Term (12 Months)
Closing Date: Wednesday 16 October 2024
Reference2844924JF
Senior Business Analyst
The University’s IT Service, iSolutions, are looking for experienced Business Analysts with a passion for designing technical solutions which will help deliver projects that change how the University uses IT to work. This is an exciting opportunity to join a busy and dynamic team of Business Analysis professionals who have earned an excellent reputation throughout the University.
We deliver a full range of IT services to all staff and students and this role will join our IT Portfolio community. We run a wide range of projects and programmes to improve our current services and transform the staff and student experience to a diverse community of 23,000+ students and over 5,500 University staff.
The role is based at 1 Guildhall Square, central Southampton, but will involve travel to other sites.
What you’ll do
Apply your extensive business and system analysis experience and knowledge as well as your advanced interpersonal skills to identify business needs, operational efficiencies, and future technical solutions.Accurately document current and potential working practices through the eliciting, analysing, validating, and mapping of systems and processes in a way that clearly identifies requirements, acceptance criteria and business benefits.
Provide support and training to the technical and business teams for the new systems and processes.
Create user stories, test scenario, process flow diagrams and prototypes based on the proposed features.
Provide support to the technical team for creation and implementation of the interface migration plan.
Recommend and support implementation of the non-functional requirements and provide post implementation troubleshooting support.
What you’ll bring
Extensive Business Analysis experience, helping deliver large scale change projects and programmes.An excellent understanding of creating and writing functional and technical specifications for systems.
The ability to communicate and collaborate with architects, developers, and business stakeholders.
A willingness to review current process and practices and identify where there is the opportunity to improve them.
Working at UoS
Our Strategic Plan: Equality, Diversity and Inclusion (EDI) builds on the ambition articulated in the University Strategy: “It matters that we act continually to ensure the University is supportive and inclusive of everyone”.
Our EDI mission is to create an inclusive university community, and our vision is that this is a community where, as an individual student or member of staff:
You feel welcomed for who you are, and this is a place where you feel that you can influence the way we do things now and in the future
You feel included and supported to reach your true potentialYou value the diversity of the wider community and play your part in supporting the mission of inclusivity.
As part of our commitment to your well-being we offer an pension scheme and generous holidays. Staff also have access to our state-of-the-art on-campus sports, arts facilities and access to a number of university employee-discount schemes.
Work-life balance is important to us, and this is reflected in our generous maternity policy and childcare facilities; employees are also able to participate in the Childcare Voucher Scheme. Our staff may wish to have working patterns that fit in with their caring responsibilities, so we invite requests to undertake this role on a part-time or a flexible working basis.We also welcome applicants who have had career breaks for reasons including maternity, paternity or adoption leave, disability, or illness.