Support Worker - Homeless Services

Support Worker – Homelessness

Contract Type: Temporary (with potential for ongoing work)

About the Role

P4 Recruitment is looking for experienced and compassionate Support Workers to provide temporary within hostels across Liverpool. You will deliver a high-quality, accommodation-based service for individuals with complex needs, including homelessness, mental health challenges, and substance misuse.

• Carry out risk assessments and develop effective risk management plans.
• Assess new clients for suitability and provide crisis support when needed.
• Advise on welfare benefits, housing, and homelessness legislation.
• Develop client-led support plans to help achieve short- and long-term goals.
• Make referrals and assist clients in accessing health, education, employment, and community services.
• Promote resident involvement and deliver one-to-one and group interventions.
• Ensure compliance with safeguarding, confidentiality, and data protection protocols.
• Maintain accurate records and support facility management, including safety checks and room inspections.

• Previous experience in support work, ideally within homelessness or social care settings.
• Knowledge of housing legislation, welfare benefits, and safeguarding.
• Strong communication and problem-solving skills.
• Ability to manage challenging situations calmly and professionally.
• Flexibility to work day or night shifts, including weekends.

• Competitive pay rates.
• Weekly pay and transparent payroll process.
• Flexible shifts to suit your availability.
• Opportunity to make a meaningful impact in the community.
• Support from a family-run business with over 20 years’ experience and nationwide reach.