Administrator | Cambridgeshire and Peterborough NHS Foundation Trust

Part-time - 15 hours per week

We are currently looking to recruit an enthusiastic and motivated, part-time Administrator to join the Primary Care Mental Health Service Countywide, base to be Bridge Street, Peterborough

If you are looking for a new challenge, enjoy variety in your work and wish to be part of a team striving to make a difference for our community by supporting people with mental health needs, then we want to hear from you.

We are currently looking for an Administrator to help our busy team with a variety of office requirements including sending out clinical correspondence.

Main duties will include communicating through SystmOne, formatting and sending letters to service users, booking appointments, minute taking and arranging clinics for our clinical team.

Additional admin duties: dealing with admin requests coming to our mailbox, scanning, uploading and printing documents, updating patient records.

Ideal candidate will need to have great typing skills and be able to use audio typing equipment. This part of a role also requires you to use MS Excel & Word, you will need to be confident using MS Office.

You will have great communication skills, well organised and be able to work to tight deadlines. We are looking for someone who can offer good support to our colleagues, be a team player and work together to manage workload.

Cambridgeshire and Peterborough NHS Foundation Trust is a health and social care organisation dedicated to providing high-quality care with compassion to improve the health and wellbeing of the people we care for, as well as supporting and empowering them to lead a fulfilling life.

Our clinical teams deliver many NHS services, not only via inpatient and primary care settings, but also within the community. These services include children's, adult and older people's mental health, forensic and specialist mental health, learning disabilities, primary care and liaison psychiatry, substance misuse, social care, research and development.

To achieve our goal, we look to recruit high-calibre candidates who share our vision and values. As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under-represented groups including people with long term conditions and members of our ethnic minority and LGBTQ+ communities.

Please be advised we reserve the right to close adverts earlier than the closing date should we receive sufficient applications.

Regrettably, we cannot offer sponsorship for all our job roles. If you apply for a role that we cannot offer sponsorship for, unfortunately, your application form will be rejected from the process.

For further information on CPFT, please visit our website at www.cpft.nhs.uk

1. Word processing of all forms of correspondence, reports and summaries that are required by the team.
2. Undertake diary management for clinicians and/or managers, as required.
3. Organise clinics and associated appointments for clinics, using appropriate brought forward systems to manage work.
4. Provide operational support to colleagues, and supervision of Band 2 administration staff within the team, if required, as directed by Line Manager.
5. Inputting and updating service user information and service user/team activity on computerised information systems, creating service user notes where necessary and according to policy.
6. Maintain filing in both paper and electronic records, ensuring that it is kept up to date at all times. In accordance with Trust procedures, track and receive notes in a timely manner.
7. Ensure good customer service by providing a professional and effective telephone service, taking accurate messages and providing information and signposting as requested and appropriate.
8. Undertake training of new staff as directed by Line Manager and/or other managers.
9. Provide cover as directed by Line Manager for other members of the admin team in their absence and assist with their workloads as necessary and undertake such other duties as may be reasonably required commensurate with the grade of the post.

This advert closes on Monday 6 Jan 2025