Senior Analyst

Job overview

The Analytics and Business Intelligence (BI) team are part of the wider Digital Directorate, and sit within the Executive Medical Directorate. The purpose of the Analytics & BI team is to use data to support the delivery of integrated, person-centred care across the SWL ICS health and care system. This includes:

• Developing infrastructure to support access and use of data across programmes as well as the wider system requirements, such as workforce, finance, quality, and performance planning.
• Increasing access, use and content of Health Insights (a knowledge base available to our staff to access a range of data sets and analysis to support patient care).
• Embedding and applying population health analytics in BI functions, including:

o identifying at-risk and disadvantaged groups; o predicting population needs; o modelling changes to determine actions.

As part of the Analytics & Business Intelligence team the post holder is responsible for the BI function delivered to the wider SWL ICS. The post-holder will provide input to, and work as, part of the multidisciplinary team, composed of Contracting, Performance, Finance, Analytics functions, and will also work very closely with SWL ICB senior and operational staff to ensure the timely and effective delivery of the ICS’s agreed priorities.

• Operate effectively in a flexible and demanding environment and proactively engage with NHS staff, consultants and contractors working on a variety of topics,
• Oversee team and to deliver advanced analytics requirements including:
• Ownership of data quality in the system, including IDQR and DQIP
• Support the entire contracting cycle across all the ICS’s services
• Supporting the development and growth of analytics in SWL
• Engaging and embracing future analytics – PHM, predictive analytics
• Maintaining and growing data model
• Training and upskilling analytics capability in SWL
• Planning, performance and statutory reporting. Including but not limited to Better Care Fund, Elective Recovery, Winter Planning, Operating Plan
• Up to date on new guidance
• Understand mechanisms for new data ingestion
• Line management and development of staff
• Acting as the ICS’s first point of contact in relation to quality related data analysis, reporting support and any other business intelligence functions in accordance to an agreed prioritised work plan,
• Advising ICS staff on the most adequate available datasets that can be used to support informed decision-making processes and/or in response to specific local and national pressures

Working for our organisation

NHS South West London Integrated Care Board (ICB), as part of South West London Integrated Care System (ICS), is a partnership of organisations that come together to plan and deliver joined up health and care services to improve the lives of people in our six boroughs: Croydon, Merton, Kingston, Richmond, Sutton and Wandsworth.

• an Integrated Care Board, bringing the NHS together with its partners locally to improve health and care services
• an Integrated Care Partnership (ICP): the broad alliance of organisations and representatives concerned with improving the care, health and wellbeing of the population, jointly convened by the ICB and local authorities in the area.

• to improve outcomes in population health and healthcare;
• tackle inequalities in outcomes, experience and access;
• enhance productivity and value for money and;
• help the NHS support broader social and economic development.

NHS South West London Integrated Care Board decides how the South West London NHS budget is spent and develops plans to improve people's health, deliver higher quality care, and better value for money.

Detailed job description and main responsibilities

The Senior Analyst will report to the Lead Senior Analyst, and will be responsible for the delivery of advanced analytics service to SWL ICS. This includes providing expertise and a wider range of Business Intelligence support.

Please see the attached job description and person specification for full details of the duties and responsibilities of the role. Some of these include:

• Carrying out end to end analysis and validation of a range of available datasets and translate this information into meaningful insights that will help support SWL ICS and internal ICB colleagues in decision making processes, responses to statutory national returns
• Leading on the BI tasks relating to Operating Plan and other similar national mandatory submissions, working closely with and taking guidance from relevant ICS colleagues, to achieve timely, correct and complete submissions,
• Providing specialist support to any existing or new ICS quality improvement workstreams including providing BI assistance in the identification, monitoring and reporting of specific ICS target areas, including local and national benchmarking,
• Co-ordinating requests for data and/or analysis of data from internal and external customers, including the effective delivery of the outcomes of the analysis,
• Daily management of ad hoc requests and processes, including regular meetings with ICS colleagues to ensure data requests are delivered in-line with the ICS priorities,
• Overseeing the maintenance of local performance scorecards, reporting actual performance against ICS plan and trajectories,
• Support user access, training and development for ICS staff to enable them to make use of the reporting functionality on a routine and ad hoc basis, including monitoring systems for acute and community data,
• Managing BI Specialists driving the delivery of a range of business initiatives and projects,
• Develop and keep up to date knowledge of current and complex reforming NHS financial flows- National Tariff Payment System guidance, and NHS Data Dictionary and Data Models,
• Work within the team to establish systems to enable the effective and timely monitoring, assessment and management of acute sector activity, including the development of internal databases, performance reporting tools, and utilisation of benchmarking comparative tools,
• Deputise for the Lead Senior Analyst.

Person specification

Education / Qualifications

• Educated to masters level or equivalent level of experience of working at a senior level in specialist area.
• Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to master’s level equivalent
• Evidence of continued professional development

Knowledge and Experience

• Ability to harmonise disparate and possibly conflicting data sources and information requirements by manipulating and effectively analysing complex data
• Working knowledge of analysing NHS data sources and information flows and their scope and limitations, as well as of other relevant public and private sector Business Intelligence best practice
• Highly competent in using complex analytical and database software, including extensive knowledge of Microsoft Office tools, especially Excel, including advanced formulas, pivot tables and graphical representation features
• Awareness of Information Governance related especially to Personal Identifiable Data (PCD)
• Experience in writing complex SQL code, using reporting tools such as PowerBI, Tableau SSRS, SSAS

• Experience of creating and giving presentations to a varied group of internal and external stakeholders
• Problem solving skills and ability to respond to sudden unexpected demands

Skills and Abilities

• Extremely strong data manipulation, statistical, interpretative and analytical skills and ability to make sense and draw meaningful insights from complex NHS datasets
• Ability to prepare and produce concise communications for dissemination to a broad range of stakeholders as required;
• Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales

Other

• Demonstrates commitment to NHS and organisational values and behaviours
• Demonstrate commitment and role model behaviours and actions that support equality, diversity, belonging and inclusion