Band 3 Stock Management Support Officer
Job overview
***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***
An exciting opportunity has arisen for a person with stock management experience to join our busy stock team within the Access to Communication and Technology(ACT) Service.
The post-holder will support the provision of equipment within three clinical caseloads relating to Electronic Assistive Technology (EAT): people with severe physical disabilities who may need Environmental Control (EC) or computer access and people with communication and language difficulties who may need Alternative & Augmentative Communication (AAC).
The role will be mostly office based processing and managing equipment but will also involve some deliver and collection of equipment across the West Midlands region and therefore being a car driver is essential.
Main duties of the job
The post holder will primarily provide stock control functions for Access to Communication and Technology equipment including:
- Making demonstration kit available for booked appointments.
- Processing new equipment for provision to our patients on our equipment management system.
- Decontaminating returned stock.
- Collection of stock no longer needed by our patients.
Working for our organisation
Be Part of Our Team...
BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities.We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe’s leading Dental Hospitals and School of Dentistry.
We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.
If you want to ‘Be Part of Our Team’ and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.
We are a friendly, enthusiastic, experienced and supportive team who work collaboratively as part of a national network of similar services, all funded by NHS England.
You will be supervised by the Stock Management lead and work alongside the rest of the ACT team.
Detailed job description and main responsibilities
The main duties of the post holder are as follows:
- Responsible for monitoring the stock loan equipment on a daily basis, this includes updating the location of any stock on the ACT information systems. This may be as a result of an order, clinical request or technical request following a fault call.
- Participation in the stock check, this will be at the discretion of the Stock Management Lead.
- Preparation of stock requested by the clinical and/or technical teams for appointments.
- Decontamination of returned stock in accordance with Trust policy. Responsible for ensuring the equipment is fit to be returned to stock, identifying when repairs are necessary and raising the appropriate requests for the technical team.
- Assisting with the enactment of the ACT goods inward procedures. This involves receiving, signing for and accurately identifying received equipment against the orders. Creating unique identifying barcodes and codes, inputting this information into the ACT information systems and storing the equipment appropriately.
- Liaison with companies to resolve any issues with orders, prices etc. Also to arrange for faulty equipment to be repaired and returned. This will be done with the Stock Management Lead.
- Collection and delivery of equipment from the local environments of the clients. This will sometimes involve meeting with carers and families of deceased clients and will require the post holder to travel to locations anywhere within the West Midlands region.
- Arrange for the despatch of equipment via post, courier or personal delivery in line with ACT procedures. This will involve packaging equipment adequately to be safe for transport, contacting the courier companies or liaising with the ACT admin team to arrange for one of the team to deliver.
- Arranging equipment for ACT training events and transporting it if necessary to location. It may also be required to help set up and dismantle the equipment at the end of the session.
- Accurately update the ACT information system with stock locations, issue and returned, equipment repairs etc.
- Assist in the clinical assessment procedure (stock management, setting up and/ or clearing away of demonstration equipment during assessments as needed) and provide support to the technical team during mounting appointments including wheelchair stability testing.
- Ensure any demonstration equipment is charged and cleaned ready for clinical assessments.
- Conduct safety testing of stock electrical equipment in compliance with the Portable Appliance Testing Guidelines and ACT policy.
- Ensure all the stock storage locations are kept tidy and clean.
- The post holder will participate in the Institute of Physics and Engineering in Medicine (IPEM) (or other agreed) continuing professional development scheme.
- The post holder will be responsible for working on their own initiative both within and outside of the department and will be required to prioritise, plan and organise their own workload. The post holder will have support from the Stock Management Lead and the Technical Services Lead.
- The post holder will maintain accurate records of all work performed and other appropriate records as required both within client paper records and the department electronic information systems.
- Actively participate in all relevant workshop and ACT team meetings as well as any other deemed appropriate.
Person specification
Qualifications
Essential criteria- Good standard of education to GCSE level, including Maths and English
- City and Guilds 2377 PAT Testing qualification or willingness to undertake training to this level.
Experience
Essential criteria- Relevant experience of stock management systems.
- Relevant experience working with Electronic Assistive Technology (EAT)
Skills
Essential criteria- Ability to use the Microsoft Office and other appropriate software packages.
- Understanding of healthcare environment
personal Qualities
Essential criteria- Organisational skills
- Full UK Driving Licence
- Work with minimal supervision
Disability Confident Employer and Guaranteed Interview Scheme
BCHC offers a guaranteed interview to any candidate who is Disabled, Neurodiverse, has a hidden or long term health condition as recognised under the Equality Act 2010, providing they meet the essential criteria of the job role, as set out in the person specification.We encourage applicants to submit their applications and to request any reasonable adjustments where required.
Equality, Diversity and Inclusion
Birmingham is a fantastic place to live and we serve a wide range of people and communities. BCHC are an advocate of diversity and strive to mirror the community we serve as much possible.
We are committed to and actively promote equality of opportunity for all staff and applications from individuals from all areas of the community who meet the specific criteria are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage/civil partnerships.
Promoting Workforce Equality
In response to data held by BCHC which demonstrates that individuals from particular protected characteristics are under-represented, BCHC are striving to redress these imbalances. In order to do this, the Trust is committed to the employment and career development of individuals with these protected characteristics.As part of this commitment and given this under-representation, the Trust guarantees an interview to any applicants from under-represented groups for positions at Band 8a and above whose application meets the essential criteria for the post as detailed on the Person Specification.
The Trust is currently under-represented in terms of people who identify as Black, Minority Ethnic (BME) and welcomes applicants from these communities. Selection will be on the basis of merit. In order to ensure the diversity of our workforce and understand the differing needs of our communities, the Trust is committed to the principles of Positive Action.
Flexible Working
Birmingham Community Healthcare NHS Foundation Trust (BCHC) supports a variety of flexible working practices and, where possible (given our range of services and community settings) dependent upon the requirements associated with the role, will actively consider requests made and support these where practically possible.This may include hybrid patterns of working to enable colleagues to request the flexibility of a mixture of home/base working.
In accordance with the NHS People Promise, the Trust is committed to facilitating a healthy work/life balance that is essential to health and wellbeing and to making BCHC a ‘Great Place to Work’. We will be happy to discuss and consider all requests relating to working patterns and hours at your interview so please do ask!
Benefits of working for us:
- Full NHS terms and conditions including extensive holidays, Agenda for Change pay with enhancements
- Attractive relocation payment if you relocate to the local area.
- Discounts for local and national retailers
- Dedicated well-being services for all employees
- Flexible working where possible