Facilities Support Officer Catering

If you are Kind, Fair, Ingenious and Determined then we want you to come and join our #PennineCarePeople

https://www.penninecare.nhs.uk/values

Job overview

Services Manager.

• Oversee and manage the electronic menu ordering system linked to the

• Update the electronic ordering system to reflect any menu changes.
• Process patient meal orders via the electronic system.
• Follow-up with any wards that haven’t submitted their menu choices ahead of

• Support ward staff / housekeepers with any issues they experience in using

• Manage the shared inbox for all catering queries, orders, concerns,

• Liaise with internal and external stakeholders.
• Process requisitions, purchase orders, invoices, and other financial

• Produce and promote marketing publication material for retail outlets.
• Keep the catering information up to date on the Trust intranet.
• Support with admin tasks.
• Support the Food Services Manager in carrying out ward catering audits.
• Type-up all audits and then manage the actions following the audits by

distributing any outstanding issues to relevant teams.

Working for our organisation

We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.

Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We’re really proud of our #PennineCarePeople and do everything we can to make sure we’re a great place to work.

All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.

If you come and work for us we will offer a range of benefits and opportunities, including:

• Generous annual leave entitlement for Agenda for Change and Medical and Dental staff.
• Flexible working opportunities to support your work/life balance
• Access to Continued Professional Development
• Involvement in improvement and research activities
• Health and Wellbeing activities and access to an excellent staff wellbeing service
• Access to staff discounts across retail, leisure and travel

Detailed job description and main responsibilities

• Oversee and manage the electronic menu ordering system linked to the

• Update the electronic ordering system to reflect any menu changes, including

• Monitor the electronic ordering system and liaise with IT / the provider to

• Process patient meal orders via the electronic system and ensure that kitchen

• Follow-up with any wards that haven’t submitted their menu choices ahead of

• Support ward staff / housekeepers with any issues they experience in using

• Manage the shared inbox for all catering queries, orders, concerns,

• Liaise with internal and external stakeholders using good written, verbal, email

• Process requisitions, purchase orders, invoices, and other financial

• Produce and promote marketing publication material for retail outlets at Birch

• Keep the catering information up to date on the Trust intranet.
• Support with admin tasks, such as typing-up recipes, posters and menus for

• Support the Food Services Manager in carrying out ward catering audits to

• Following each audit, collate and input the information and send to relevant

• Passed / failed elements and any additional commentary.
• Whether correct processes have been followed throughout the food

• Overall audit score
• Whether any actions remain open from previous audits.
• All escalations.
• Type-up all audits and then manage the actions following the audits by

• Escalate any actions that remain open after the rectification period to the

• Contribute to the continual improvement of catering services.

• To undertake any other reasonable duty, which is appropriate to the band,

• To be familiar with and comply with all Trust and departmental policies,

• To be aware of and work towards the Trusts strategic goals.

• The post holder will be required to comply with the organisations standing

• The post holder must ensure that their behaviour and interests inside and

• The post holder must comply with and support the development of the

• The post holder will be required to develop and maintain good working

• The Trust aims to maintain the good will and confidence of its own staff,

• All post holders who are members of a professional body must comply with

body.

Person specification

Knowledge

• Excellent I.T. skills including knowledge and experience of using Microsoft Office applications
• GCSE English and Maths Grade 9 - 4 (Grade C or above) or equivalent
• Good Knowledge of electronic systems.
• Excellent written and verbal communication

• I.T qualification
• Working in the NHS/Healthcare setting
• Knowledge of NHS services
• Knowledge of auditing services

Hints and tips for completing your application can be found here.

Sponsorship - We are an approved sponsoring organisation. Applications will be considered from applicants requiring sponsorship alongside all other applications. Please be aware, not all roles are eligible for sponsorship. You can review the list of eligible role and requirements on the government website.

What happens after your application has been received?

You will be informed about the progress of your application following shortlisting via email. Only applicants who clearly demonstrate the criteria listed in the person specification will be shortlisted for interview. Interview invites will be sent out via email.

What happens if I am offered the position after interview?

The hiring manager will make contact with you to verbally offer you the position. The hiring manager will then inform Recruitment of the decision and provide relevant paperwork. You will be sent a formal conditional offer via email.

What pre-employment checks will I need to complete?

By conducting pre-employment checks, the recruitment team will verify that you meet the pre-conditions of the role you have been offered. Pre-employment checks will be carried out according to NHS Employment Check Standards. The checks are:

• Identity verification
• Right to work check
• Disclosure and barring service (DBS)/Criminal record check (dependent on role)
• Professional registration and/or qualification check
• Occupational health assessment
• Employment history and reference validation

All applicants external to NHS will be required to provide HMRC employment history to cover the most recent three years. This information will used to validate employment history and references as part of pre-employment checks.

If you are offer a position with is and you require sponsorship to support your right to work, we will review your eligibility in line with government guidance. If the role you have been offer is not eligible for sponsorship, and you are not able to evidence your right to work, your conditional offer could be withdrawn.

What happens when pre-employment checks are complete?

Recruitment will liaise with you and the hiring manager to arrange a start date for your new position. You will then be booked on to a Trust Welcome Session and be sent your Pennine Care NHS Terms and Conditions.

• We are committed to equality, diversity, and inclusion (EDI) and recognise the importance of ensuring our diverse service user population is reflected within our workforce. Unfortunately, we know that, at present, there is underrepresentation of our communities in our workforce. We welcome applications from people from diverse communities to help us grow, learn, be better and consider brilliant innovation diverse people bring.
• If you would like to be considered under the disability confident scheme, you will be guaranteed an interview if you meet the essential criteria on the person specification for the post.
• If you require reasonable adjustments to our recruitment process please phone us on 0161 716 3181 at the earliest opportunity. We will support you to complete your application.
• Unfortunately we are not able to guarantee the transfer of lease cars, or cover the costs of early termination charges.
• We have a strict policy on unsolicited contact from recruitment agencies. Please do not contact our hiring managers directly.

We reserve the right to close a vacancy earlier than the advertised closing date if a sufficient number of applications have been received. To ensure you application is considered, please submit at the earliest opportunity.