Sutton in Ashfield - Clerical Officer - Sleep Physiology

Thank you for your interest in this role, we would be delighted to welcome you to Sherwood Forest Hospitals.

Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here annd know that happy colleagues deliver better care.

Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients, we also care for you.

We would love you to join us.

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Job overview

We are looking for an enthusiastic, highly motivated, flexible, and dedicated Clerical Officer to join our sleep Physiology admin team. This is an exciting opportunity to become part of a dynamic team.

As a Clerical Officer, you will play a key role in managing the booking of patient procedures. Your responsibilities will include daily management of key targets such as booking appointments, managing patient pathways, liaising with patients and coordinating with clinicians.

The Sleep Physiology administration team operates from 8 AM to 6 PM Monday to Friday. You will primarily be based at KMH, with cross-cover required at Newark Hospital and Mansfield Community Hospital.

If you are committed to providing high-quality patient care, possess excellent organisational skills, and enjoy working in a fast-paced environment, we would love to hear from you!

Not all of our roles are eligible for sponsorship to find out which roles are eligible for sponsorship please refer to the shortage occupation list found here:

Skilled Worker visa: eligible healthcare and education jobs - GOV.UK

Home Office guidance has changed as of the 9^th April, anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.

Main duties of the job

Please see the attached document for the full detailed job description, main responsibilities and person specification.

Working for our organisation

Thank you for your interest in this role.

Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here and we are the Health Service Journal’s Trust of the Year in 2020.

The Care Quality Commission rated King’s Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall we are rated Outstanding for care.

For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands and in 2020 we were the third best Acute/Community NHS Trust in England.

also care for you.

We would love you to join us.

Detailed job description and main responsibilities

Please see the attached document for the full detailed job description, main responsibilities and person specification.

Person specification

Knowledge

• Computer literate, with experience of using a keyboard with a high level of accuracy.
• Knowledge of NHS or service provider in general
• Thorough knowledge of healthcare administrative systems and processes
• Knowledge of databases, spreadsheets i.e. PAS, Excel or similar applications
• Experience of using a full range of IT/Patient data systems
• Confidentiality and Data Protection
• Health and Safety
• Equality and diversity

• Sound office clerical background providing knowledge of relevant procedures.
• Experience of using a full range of IT/Patient data systems – As applicable to speciality

Qualifications

• Good general education with GCSE English at grade C or above. (or equivalent)

• Formal keyboard/typing qualification eg RSA II or ECDL
• NVQ in Customer Care
• Institute of Health Records & Information Management Diploma (IHRIM)

Further Training

• On the job training.

Experience

• Customer care
• Some experience providing required NHS knowledge and qualification equivalences if necessary.

Contractual Requirements

• Willingness to work flexible hours as necessary

Applicants are kindly requested to refrain from using AI at any stage during the recruitment process. Applications, including personal statements and behaviour examples, must be truthful and factually accurate. Please note plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence, as your own.

If you would like this information in an alternative format or in a different language please contact us on 01623 622515 ext 3271.

Please note that we no longer accept handwritten/paper applications and that the email address given on your application will be used for all correspondence regarding this post.

We reserve the right to close a vacancy before the closing date if a sufficient number of applications have been received. Priority for vacancies at the Trust will be given to existing employees of Sherwood Forest Hospitals NHS Foundation Trust whose roles are currently at risk of redundancy due to organisational change.

Only applications received on or before the closing date will be considered for short listing. This is to ensure that the Trust meets its commitment to Equality of Opportunity.

This data will be shared using the NHS Electronic Staff Record (ESR) and third party systems via an automated process and will only be used for the purposes of maintaining your employment record.

The team is experienced in dealing with sensitive cases and will advise you of the process and what you need to do.

Please note any genuine job offer letters will only be received if you have applied, interviewed, and received a verbal offer from the appointing manager for a vacancy within Sherwood Forest Hospitals. If you receive a job offer and you are not sure of its authenticity, please report it to the following email [email protected]