CMO Business Support
At the Royal Berkshire NHS Foundation Trust we put our patients at the heart of every element of health and care that we provide. The Trust works together as a community to deliver its vision which is “Working together to provide outstanding care for our community.”
Royal Berkshire Hospital are pleased to announce that following our CQC inspection we have been rated ‘Good’ with inspectors reporting that we have made significant improvements. The Trust’s overall rating has also improved to ‘good’.
We are Compassionate in our thoughts, words and actions
We are Aspirational and have a true desire to be dynamic and to innovate
We are Resourceful and responsible in the way we work and live
We are Excellent in our development, fairness and sharing best practice
At the Royal Berkshire NHS Foundation Trust, we value candidates who bring their unique personalities, skills, and experiences to the Trust. When completing your application, we encourage you to highlight your individual achievements and strengths, showing us how they align with the requirements outlined in the job description and person specification.While we recognise that some applicants may use AI tools during the process, please be mindful that AI-generated responses can often lack the personal detail and relevance needed to demonstrate your suitability for the role. AI generated content is discouraged by the Trust and may diminish the candidates chances of success.
Amazing things happen at the Royal Berkshire NHS Foundation Trust; delivered by amazing people so why don’t you come and join us. We offer a range of learning and development for all employees may you be clinical or non-clinical.
Please note: all vacancies automatically close when 50 applications have been received.
Job overview
An exciting opportunity for an excellent administrator to join a small and visible dynamic team where you can add value, have impact and develop.
The Chief Medical Officer (CMO) Business Support position sits in a high performing team with a broad remit across the Trust. The role has two main functions to support smooth running of the CMO Office business portfolio through excellent proactive administrative support under the guidance of the CMO Business Manager, and to support with the planning and delivery of events, projects and programmes to drive change leading to improvement.
The role requires working across multi-disciplinary teams both clinical and non-clinical including corporate functions, consultants and senior clinicians and operational teams. This may include clinical leadership events, working with our Health Data Institute, delivering monthly reporting and identifying and leading on improvements.
The post holder will also be responsible for ensuring that all administrative activities are planned and delivered across the team as well as managing daily queries through a shared mailbox and calendar. The CMO has a Personal Assistant to manage their diary and schedule.
The activities being supported are on the corporate side of the portfolio and no medical or clinical knowledge is required. An understanding of the NHS is desirable but not essential.
Main duties of the job- Provide administrative support to the CMO Business Manager and the extended corporate and clinical team for daily queries, managing meeting and workshops working with a shared calendar and mailbox and any project-related matters.
- Deliver project management support across the portfolio taking responsibility for project and board reporting, setting and following up actions to completion including your own actions.
- As well as collating output from multi-disciplinary teams for project progress, you will also be supporting them in their delivery and being responsible for delivering your own elements.
- Manage the CMO business team schedule including the preparation and circulation of any materials.
Working for our organisation
Diversity is what makes us interesting… Inclusion is what will make us outstanding.
Inequality exists and the journey to eliminate it is not easy. Every step we take will be a purposeful step forward to deliver a truly inclusive culture where all our people are enabled to deliver outstanding care, where background is no barrier, and where everyone can be their authentic self and we truly represent our patient community.
We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where possible. All applicants who have a disability and meet the minimum criteria for the post can opt for a guaranteed interview.
If you need additional help with your application please get in touch by emailing us at [email protected] or by calling 0118 322 6997 or 0118 322 5342.
Our primary method of communication will be via email. However, if you would prefer to be contacted through a different method, please inform the recruitment team.
Detailed job description and main responsibilities
Main duties- Provide administrative support in the day-to-day delivery of the CMO Office portfolio projects and activities.
- Manage the set-up, administration and communication of meetings and workshops (virtual and in person) including agendas, invitations, coordination of attendees and speakers, logistical arrangements and confirming financial requirements,
- Manage the CMO business team mailbox and determine the priority of any issues that arise within the CMO business portfolios, obtaining and collating information to enable an informed decision to be made, escalating as required
- Maintain monitoring systems to ensure project and board report information is collated and presented to the CMO team or other stakeholders in a timely and professional manner.
- Manage the CMO business team schedule, including the meeting administration (preparation and circulation of agendas and minutes), following up actions, updating the necessary paperwork to inform decisions and financial commitments as required.
- Provide project and programme support to improvement initiatives including progress tracking, the escalation of risks, issues and mitigations, alongside financial management and benefits.
- Maintain action and progress logs in SharePoint/Teams for portfolio activities to ensure visibility of decisions and task completion.
- Be proficient with Excel and PowerPoint to complete high level summaries and analysis and develop decks in line with corporate standards.
- Work with multi-disciplinary teams in care group and corporate areas, to lead and drive the delivery of projects, using project management methodology and in accordance with Trust policies and processes.
- Support the CMO and Communications team, to develop communication plans for CMO business across the Trust.
- Embody the Trust CARE values, always considering the wider impact of approaches to patient care across the trust.
- Attend CMO team meetings and contribute to the development of annual business plans and overall team development.
- Deputise and provide cover arrangements for the Business Manager as required.
- Remain up to date with learning and development, undertaking training to meet any learning needs and participating, willingly and fully, in any such training.
Person specification
Experience
Essential criteria- Project coordination and/or delivery
- Solid proactive administrative support
- Demonstrated experience working as an administrator/project support for a senior manager or clinician
- Educated to degree level or similar Apprenticeship standard or equivalent experience
- Experience in healthcare
- Experience working in a complex organisation
- Project management or service improvement qualifications
Behavioural
Essential criteria- Ability to work independently and under pressure
Skills
Essential criteria- Excellent verbal and written communication
- Ability to collate, present analyse and interpret information
We are an approved sponsoring organisation. Applications will be considered from applicants requiring sponsorship alongside all other applications. Please be aware, not all roles are eligible for sponsorship. You can review the list of eligible role and requirements on the government website.
Staff Benefits- Flexible working opportunities and a strong emphasis on your work, life balance
- Annual leave – 27 days for new starters, plus bank holidays. Increasing to 29 days after 5 years and 33 days after 10 years NHS service. Pro rata for part time staff
- NHS pension scheme
- Employee Assistance Programme
- Money Advice Service
- Generous maternity, paternity and adoption leave for eligible staff
- On-site nursery (based at RBH)
- Full educational library services
- Cycle to work scheme, lockable storage for cycles
- Bus to work scheme
- Excellent rail and bus links
- A huge range of Health Service Discounts at hundreds of big brands from holidays to gadgets and restaurants to retail.
After applying via NHS Jobs, your submitted application will be imported into our preferred Third party recruitment system (TRAC). All subsequent information regarding your application will be generated from apps.trac.jobs. You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, that as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website.
By applying for this post you are agreeing to Royal Berkshire NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are appointed to a post information will also be transferred into the national NHS Electronic Staff Records system.
Appointment to any position is conditional on the satisfactory completion of the core NHS Employment Checks Standards. Information disclosed in your application will be checked and any offer of appointment may be withdrawn if you knowingly withhold information or provide false or misleading information.All new appointments to the Trust, with the exception of executive positions, are subject to a 6 month probationary period.
The Trust may close any vacancy prior to the advertised closing date due to the high level of responses we receive for some of our vacancies.
Royal Berkshire NHS Foundation Trust is committed to improving the health of its staff, patients and the wider community by providing a smoke free environment. A smoke free policy is in operation and smoking is not permitted on any of the Trust’s sites.
The Trust is also committed to safeguarding children, young people and vulnerable adults and requires all staff and volunteers to share this commitment. We follow safe recruitment practices to protect children, young people and vulnerable adults.