Business Support Officer
NHS Jobs Newbridge
As a member of the Primary and Community Care Academy (PCCA) and the NCN Development Office, the post holder will provide a highly efficient, professional and confidential administrative support to the Senior Management Team for the PCCA and ACD/NCN Development Programme.
The post holder will be instrumental in organising meetings and providing administrative support, preparing documentation, liaising with key stakeholders including members of the public, division and health board whilst providing support to functions undertaken by the NCN Development Office.
The role is split between Primary and Community Care Academy (0.6) and NCN Development Office (0.4). The post holder will be expected to work flexibly in order to ensure the smooth running of the PCCA and the NCN Development Office. Ensuring the designated administrative workload is carried out efficiently and effectively.
This will include prioritising own workload and evaluating ongoing activity to ensure targets are met. To work flexibly and to seek advice when necessary, but will be responsible for managing their own area of work. To use own initiative and judgement to forward issues raised in order to instigate responsive action and be competent in deciding when to escalate an issue to the relevant Senior Manager.
To be responsible for arranging meetings, preparing papers, and all correspondence. There will be a regular requirement to take, transcribe minutes, and create reports, documents, and drawings using IT packages (including Medtribe, Padlet, Word, Excel, Outlook, Power Point, and Publisher), using advanced keyboard skills.
Provide diary management and secretarial support to members of the PCCA Management Team, including support for online applications. Provide administrative support to the wider NCN Development Programme. Use excellent interpersonal and communication skills in all verbal and written interactions and be able to negotiate and to use persuasive skills as required.
Ensure maintenance of divisional databases as required. To produce reports scheduled as required. Provide administrative support to the management of invoices, ensuring invoices are processed and completed to comply with financial requirements.
Support functions undertaken by the NCN Development Office. To communicate sensitive information diplomatically and professionally. Provide co-ordination and management of electronic diaries for the Strategic Change Senior Management Team, using autonomy for meeting arrangement and acceptance and ensuring relevant papers are prepared and received.
Provision of full meeting support, including arrangement, drafting and circulation of agendas and papers, minuting and transcription and action log maintenance. Process incoming and outgoing mail and ensure prompt action by relevant managers.
Maintain an efficient and effective filing system, both personally and across the shared drive. Receive all forms of communication, ensuring they are dealt with appropriately and in a timely manner. Act as a point of contact for telephone calls and queries for the PCCA and NCN Development Office, ensuring that effective systems are in place to deal with and forward to the relevant member of the team appropriately.
Draft responses to correspondence as required by the Senior Management Team. Provide administrative support in relation to Oracle, IT, Invoices and other orders, ensuring compliance with Oracle/Finance standards and use of correct financial codes.
The post holder will be instrumental in organising meetings and providing administrative support, preparing documentation, liaising with key stakeholders including members of the public, division and health board whilst providing support to functions undertaken by the NCN Development Office.
The role is split between Primary and Community Care Academy (0.6) and NCN Development Office (0.4). The post holder will be expected to work flexibly in order to ensure the smooth running of the PCCA and the NCN Development Office. Ensuring the designated administrative workload is carried out efficiently and effectively.
This will include prioritising own workload and evaluating ongoing activity to ensure targets are met. To work flexibly and to seek advice when necessary, but will be responsible for managing their own area of work. To use own initiative and judgement to forward issues raised in order to instigate responsive action and be competent in deciding when to escalate an issue to the relevant Senior Manager.
To be responsible for arranging meetings, preparing papers, and all correspondence. There will be a regular requirement to take, transcribe minutes, and create reports, documents, and drawings using IT packages (including Medtribe, Padlet, Word, Excel, Outlook, Power Point, and Publisher), using advanced keyboard skills.
Provide diary management and secretarial support to members of the PCCA Management Team, including support for online applications. Provide administrative support to the wider NCN Development Programme. Use excellent interpersonal and communication skills in all verbal and written interactions and be able to negotiate and to use persuasive skills as required.
Ensure maintenance of divisional databases as required. To produce reports scheduled as required. Provide administrative support to the management of invoices, ensuring invoices are processed and completed to comply with financial requirements.
Support functions undertaken by the NCN Development Office. To communicate sensitive information diplomatically and professionally. Provide co-ordination and management of electronic diaries for the Strategic Change Senior Management Team, using autonomy for meeting arrangement and acceptance and ensuring relevant papers are prepared and received.
Provision of full meeting support, including arrangement, drafting and circulation of agendas and papers, minuting and transcription and action log maintenance. Process incoming and outgoing mail and ensure prompt action by relevant managers.
Maintain an efficient and effective filing system, both personally and across the shared drive. Receive all forms of communication, ensuring they are dealt with appropriately and in a timely manner. Act as a point of contact for telephone calls and queries for the PCCA and NCN Development Office, ensuring that effective systems are in place to deal with and forward to the relevant member of the team appropriately.
Draft responses to correspondence as required by the Senior Management Team. Provide administrative support in relation to Oracle, IT, Invoices and other orders, ensuring compliance with Oracle/Finance standards and use of correct financial codes.
Support the maintenance of PCCA booking, PCCA course advertising and NCN Development Intranet pages and update as instructed. Ensure provision and maintenance of suitable audio, visual, electronic equipment, reporting faults as necessary.
Aneurin Bevan University Health BoardNewbridge
should it be filled via the internal redeployment process
Job overview
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You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are...