Customer Service Administrator - Up to 28K
Join Our Client's Team as a Customer Service Administrator!
Job Title: Customer Service AdministratorLocation: Basingstoke
Hours: Monday - Friday, 9am - 5pm
Contract Type: Permanent, Full Time
Are you ready to step into a role that combines your passion for customer service within the world of manufacturing and production? If you thrive in a fast-paced environment and have a flair for helping people, we want to hear from you!
Our client prides themselves on delivering exceptional service and creating a positive experience for their customers. They are looking for a Customer Service Administrator who is not only detail-oriented but also enjoys building relationships and solving problems.If this sounds like you, read on!
What You'll Do:As the Customer Service Administrator, you'll be the heart of customer interactions. Your responsibilities will include:
- Responding promptly to customer inquiries via phone, email and letters
- Processing orders and ensuring accuracy in all transactions
- Maintaining and updating customer records with precision
- Collaborating with our production team to provide timely updates on order status
- Identifying customer needs and providing tailored solutions
- Support with internal sales activity when following up email campaigns and advertising activity
- Setting up of new customer accounts with ease
- Contributing to our continuous improvement initiatives
Our client believes that a great fit is crucial for success. To join their enthusiastic team, you should have:
- Previous experience in customer service or administration, manufacturing desirable not essential
- Strong communication skills and a team player
- A proactive approach to problem-solving
- Excellent organisational skills and attention to detail
- Proficiency in MS Office and experience with CRM systems
- Experience with Sage Software an advantage
- The ability to work well under pressure while maintaining a positive attitude
If you're excited to bring your energy and expertise to our client's team, we want to hear from you! Send your CV and a cover letter outlining your relevant experience to basingstoke@office-angels.com.
Join our client in making a difference in the manufacturing sector and providing top-notch service to their customers. Your journey starts here!
Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy.
Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - www.officeangels.com.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.