Brand Partnerships - Senior Account Manager

Lyst is a scale-up environment, combining an agile mentality with a proven business model and over a decade of experience. This provides a balance between foundations and structure, and autonomy and pace. Our goal is to be the category leading destination which every fashion shopper uses to decide what to buy.

We don’t rely on prescriptive rules, policies and procedures to drive results. We trust the judgement and ownership of our team, and prioritise learning and career development, knowing that our success is only possible thanks to our people. Lyst was founded in London in 2010, and has raised over $160m from leading investors including Accel, Balderton, Draper Esprit, Fidelity International, and LVMH.

The Role:

Additionally, this role will involve owning and refining team processes to ensure we have the correct systems and backend management in place to efficiently deliver multiple high-priority partnerships as a team.

Key Responsibilities:

• Ensure accurate and timely project management of media campaigns in line with agreed scope of work
• Anticipate future changes to timelines or scope and actively troubleshoot scenarios ensuring they are presented to the client in advance of them happening
• Lead and motivate numerous internal teams towards delivering market and sector leading work
• Manage high value multiple platform campaigns end to end - across production, social, paid social, editorial and newsletter
• Work closely with the legal and finance team ensuring processes are adhered to and invoices are raised in the timely manner
• Proactively develop, implement and share new ways to improve the quality of work within the business
• Oversee the evaluation of completed campaigns and sharing of results including suggested ways to improve future projects
• Be responsible for driving repeat business through the lens of delivery a quality customer experience and proving the value of any partnership through a detailed End of Campaign Report

• Possess an IN DEPTH understanding of media partnerships and how they bring incremental value to the partner
• The highest level of problem solving ability alongside visionary, bigger picture thinking
• Proven experience of delivering six figure multi platform campaigns (ideally within a matrix organisation)
• Familiarity with project managing and executing media plans and handling production reports, including a deep understanding of platform specifications and delivery requirements for various media channels
• Exceptional communication and interpersonal skills, demonstrating the ability to build rapport and instil trust in both partners and internal stakeholders
• Ability to build strong relationships internally and externally with key stakeholders at all levels
• Extensive experience in establishing and nurturing strong partner relationships, as well as successfully retaining and expanding key accounts
• High levels of financial acumen including experience in budget management and an understanding of account / project profitability
• Self starter that requires minimal supervision
• An active problem solver with a positive and proactive attitude

• Our Ways of Working: We all come into the office on Tuesdays and Thursdays, with the option to work remotely or come into the office on the other days. We believe that in person collaboration and community spirit is super important, which is why we spend some of our time in the office and some of our time at home.
• Time Off: In addition to the 8 statutory bank holidays, you will receive 29 holidays per year. Lyst’s holiday year runs from 1 April to 31 March.
• Competitive Family Leave Package: This includes Enhanced Family Leave for those eligible, paid Time off for Dependents and Support for Fertility Treatment & Loss.
• Clothing Benefit: We want you to enjoy using the Lyst app and site as much as our customers, so we provide you with a clothing allowance to use on Lyst every year. This starts at £250 when you join and increases up to £1,000 with your length of service.
• Private Healthcare: Our healthcare provider is Vitality. Your health is important to us which is why we offer all employees a comprehensive healthcare scheme from the day you start.
• Training Allowance: We’re big on continuous learning and growth, so all employees are currently entitled to an annual training allowance of £1,000. This can be used to attend conferences, industry events, training courses and to purchase resources.
• Pension Scheme: Our pension provider is The People’s Pension. We offer a minimum employee contribution of 5% and 3% employer contribution.
• Eye Tests and Vouchers: Employees can make a saving on their eye test and glasses through our chosen provider. You’ll receive a free eye test every year and a discount towards glasses.
• Cycle-to-Work Scheme: Lyst will purchase a bicycle from your chosen retailer, you will then receive a voucher to pick up your bicycle from them.
• Transport Season Ticket Loan: Employees can apply for an interest free season ticket loan to support your travel to work.
• Social Events: Frequent company wide social events including Christmas & summer parties, sports days, themed drinks, quizzes, cook alongs, as well as smaller team socials. We also have plenty of interest based groups such as football, running club, book club, culinary and more.

We are committed to treating all applicants fairly and equally, and encourage candidates from all backgrounds to apply for this role. We are happy to talk about flexible working arrangements.

You may be just the right candidate for this or other roles.