Trading Support Specialist - LunaLogic - London

apartmentLunaLogic placeLondon scheduleFull-time calendar_month 
E-Trading Support Lunalogic UK is looking for an E-Trading Support Analyst with Python skills to join one of its Investment Banks.
The team is responsible for providing support for the internal pricing application within the e-trading components. The main mission is to handle user requests, align processes and procedures, and maintain a high level of quality for the production systems.

This role is a front-office analyst position based in London.

Responsibilities:

  • Incident and Problem Management: Manage incidents and problems from start to finish. Ensure all support issues are correctly logged, diagnose issues, and identify their causes.
  • Application Monitoring and Follow-Up
  • Knowledge Management and Documentation
  • Contribute to the capacity management of in-scope applications by proactively monitoring application behavior trends and alerting Application Production teams.
  • Maintenance and Enhancements
  • Other Projects and Specific Tasks: Automation and optimization tasks.

Qualifications and Skills:

  • Graduate from a top university or engineering school.
  • Strong communication skills (ability to clearly explain technical issues).
  • Analytical skills.
  • Ability to work with trading desks, business management, and IT teams to build and deliver solutions.
  • Excellent spoken and written English and French.
  • Strong IT skills in Python and VBA.

Soft Skills:

  • Strong desire to investigate and resolve issues in both the short and long term.
  • Ability to learn quickly and results-driven.
  • Hardworking
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