Care Coordinator

placeCroydon calendar_month 

Job Description: Domiciliary Care Coordinator - Croydon

We are seeking an experienced Domiciliary Care Coordinator to join our team at SureCare, covering the Croydon and Sutton areas.

Role Overview:
  • Primarily office-based, Monday to Friday, 9am to 5pm.
  • On-call duties two nights a week and every other weekend from home.
If necessary, you may need to provide care during on-call hours.
  • Responsible for creating accurate rotas, ensuring all calls are covered, and matching carers to clients effectively.
Requirements:
  • Computer literate with strong organisational skills.
  • Must be a driver with access to a car.
  • Right to work in the UK without sponsorship.
  • Excellent communication skills to liaise with office staff, social workers, clients, carers, and healthcare professionals.
Principal Responsibilities:
  • Maintain confidentiality at all times.
  • Keep client and carer information up to date.
  • Assist with daily issues as they arise.
  • Answer all phone calls promptly and politely.
Person Specification:
  • Self-motivated and organised.
  • Team player with the ability to communicate effectively both verbally and in writing.
  • Flexible and adaptable to changing needs.

If you meet these criteria and are passionate about providing excellent care coordination, we would love to hear from you.

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