Directorate General Manager for Surgery, Anesthetics and Critical Care

Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. We also offer a number of family-friendly benefits, including work-life balance policies.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.

This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed

Job overview

The Directorate General Manager is responsible for strategic, operational and performance management, service quality and planning, resource use and modernisation in the Site with the particular requirement to deliver waiting time Targets. This will require well developed extensive knowledge and experience across a diverse range of managerial and clinical areas including estates, human resources, finance, governance, clinical/other service delivery.

There is particular emphasis on improving patient care, experience and service standards and increasing efficiency. To facilitate this there is a need to working closely with the Area structures to manage the interface between primary, community and secondary care.

The Directorate General Manager will manage staff on the Site in relation to the delivery of operational, financial, performance and activity targets.

Main duties of the job

• Responsible for the efficient management of the Hospital Site, ensuring timely and appropriate decisions to deliver quality patient care within the resources available.
• Work closely with the Hospital Site’s lead professional managers and consultant medical staff in ensuring that their individual operational plans are consistent with corporate objectives and priorities and ensure that individual priorities are determined within the Directorate.
• Develop and operate performance management systems for the effective and efficient use of resources in accordance with Health Board policy.
• To interpret National policies such as Patient Access, National Service Frameworks and Clinical Governance Standards. In order to translate into deliverable action plans and to influence and propose changes to local Health Board policies.
• Ensure effective and timely communication with all staff throughout the Directorate and between Directorates.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

THIS POST IS FIXED TERM/SECONDMENT FOR 12 MONTHS TO MEET THE NEEDS OF THE SERVICE

IF YOU ARE INTERESTED IN APPLYING FOR THE SECONDMENT POSITION, YOU MUST OBTAIN PERMISSION FROM YOUR CURRENT LINE MANAGER PRIOR TO APPLYING FOR THIS POST.

Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed job description and main responsibilities

• Actively influence the development of the Health Board and WG's strategic and operational plans and priorities.
• To ensure that service developments are anticipated and planned in line with the Health Board’s strategic direction and process. This includes the development of longer term changes that impact across the Hospital Site.
• Ensure the development of an annual Directorate Business Plan in accordance with National and local guidance, which reflects/supports National and local plans and objectives that provides modern 'designed' patient care responsive to the needs of service users.
• Responsible for the Directorate’s 5-year rolling capital planning process, ensuring that capital assets are managed effectively. Working in accordance with the Health Board’s Operational Plan; Capital Framework; National Collaborative and Together for Health.
• Prepare business cases to support long term strategic service changes/developments in accordance with National and local guidance e.g. National Service Framework, Cancer Plan, and business cases to Welsh Assembly Government for long term service change and reconfiguration including major capital developments.
• Planning and implementing operational arrangements for achieving Hospital targets in relation to standards and quality of care and activity.
• Support the Commissioning Team in the production and agreement of Service Contracts and capacity planning profiles with commissioners.
• Lead discussions/negotiations with commissioners in respect to the strategic development/change of service specific areas.

• Input as required into National Committees and debates to develop Welsh Strategy.
• Commission, sponsor and participate in audit and research (clinical and non-clinical) which enhances service delivery and service reconfiguration. Ensure that the Directorate develops and delivers a rolling audit programme as part of the clinical effectiveness agenda.

• Accountable for the delivery of all waiting list targets and Access 2009, relevant to the Directorate to ensure the Health Board meets its performance targets. At the same time, ensure an effective balance between activity and the Health Board wide service improvement agenda.
• Accountable for the Directorate al budget and associated capital assets, ensuring the Directorate operates within budgets and achieves effective use of resources in order to ensure the Health Board delivers its financial targets.
• Develop and maintain robust systems of financial control throughout the Directorate; review and monitor financial performance and hold to account delegated budget holders; ensure that corrective actions are taken to deliver Hospital and Directorate all financial targets.
• Responsible for the Directorate’s pay and non-pay budget. To Identify and implement cost improvements in order to deliver the Health Board’s financial objectives.
• Contribute to the development of corporate and financial management systems.
• Provide and present reports to the Hospital Director, Executive Board and Health Board on contract performance and service delivery thus contributing to the corporate management of the Health Board’s services.
• Responsible for the provision, management and development of appropriate IM&T systems and training, with appropriate assistance from the IM&T Dept, in order to support clinical, professional and other practice, governance and management throughout the directorate. Ensure that these comply with Caldicott and other statutory requirements.
• Ensure that Directorate al record keeping systems meet GDPR, Welsh Risk Pool, governance and statutory requirements.
• Lead and implement major organisational changes and service redesign, including across organisational boundaries, in order to deliver improved services to users.
• Be a member of the Hospital Operational Management Group, Hospital Management Team, Estates Strategy Team and other Hospital Site-wide bodies, thus contributing to the corporate management of the Health Board and the strategic direction of the Health Board’s services.
• Responsible for development, interpretation and implementation of all relevant National and Health Board policies across the Directorate to ensure policy translates into practice.

• Accountable for all Human Resources within the Directorate.
• Ensure that agreed policies and procedures are implemented consistently.
• Promote positive industrial relations within the areas of responsibility and ensure appropriate contact is maintained with Trade Union Officials and through Directorate al Forums.
• Ensure adequate staffing/structures are in place to deliver the required service, and that these are agreed with the Assistant Director of Nursing for nursing structures, the Medical Director for medical posts and for other professional groups with the relevant head of professional service.
• Through a process of performance management, utilise the Hospital Site’s Performance Development Review process to ensure that staff are working to agreed objectives and have a clear understanding of the Hospital Site’s goals and their contribution as part of a team in achieving these goals. Identify training and development needs and ensure that a record of individual training and development is maintained.
• Managing all disciplinary, grievance/dispute or performance and conduct problems, and recruitment/selection. The Directorate General Manager must ensure that there is appropriate involvement from the Medical, Nursing or Allied Health Professional Clinical Lead for the Directorate in the management of professional performance issues.
• Manage the Unscheduled Care triumvirate.

• Lead clinical governance and modernisation across the Directorate.
• Investigating accidents, complaints and untoward occurrences and initiate appropriate follow up action within the requirements of the Health Board and other statutory requirements. To review and implement recommendations from external statutory and professional inspections - e.g. Healthcare Inspectorate Wales, and Royal Colleges, Health & Safety Executive, Mental Health Act Commission, etc.
• Ensure the Public Patient Involvement agenda is addressed by the Directorate, as per Health Board policy.
• Developing and implementing care pathways and evidence based practice.
• Responsible for identifying, negotiating and implementing income generation and commercial opportunities in the areas of managed services.

• Delivery of Welsh Risk Pool standards across the Directorate.
• Fully contribute to the management of critical incidents, reporting systems, risk assessment and risk management.
• Ensure an annual Clinical Governance report and action plan is produced for the Directorate and that appropriate mechanisms are in place to deliver the Clinical Governance agenda in the Directorate .
• Ensure in conjunction with the Assistant Director of Nursing and S i t e Director, the development and implementation of effective Health and Safety and Risk

Management systems within the Directorate are in compliance with statutory standards and Health Board policy.

• To participate in the Health Board’s on-call manager rota, this requires contribution to the planning of Major Incident exercises and extensive knowledge of the organisation in order to deal with serious incidents out of normal working hours where there is a need for immediate decision making to be made.

Person specification

Cymwysterau a/neu Wybodaeth

• • Post Graduate Degree in relevant subject
• • ENB 998 (Teaching & Assessing) or equivalent
• • • Evidence of ongoing Professional/Managerial Development
• •Managerial Qualification
• • Professional / Managerial development in relevant area to masters equivalent

• • Masters in management or equivalent.

Experience

• • Project management experience
• • Experience of implementing innovations and managing change within clinical environments – multi site
• • Substantial experience of operating effectively at a senior level within the organisation.
• • Experience of clinical audit and implementation of actions
• • Experience of multi professional working at a senior level / working effectively with other stakeholders
• • Substantial budget management service
• • Operational management experience

• • Experience in unscheduled care and scheduled care

Aptitude and Abilities

• • The post holder will be highly skilled at communicating orally and in writing at all levels.
• • Process Leadership qualities
• • Ability to think laterally, prioritise effectively, analyse and solve complex problems.
• • Work to deadlines
• • A high level of people management/interpersonal skills is essential.
• • Able to negotiate tactfully/ assertively – working within sensitive areas
• • Proficient in conflict resolution
• • Proficient in Microsoft Office/Professional/Internet
• • Effective influencing skills
• • Effective educator with recent evidence of training/ teaching others in a formal setting.
• • Skilled and experienced in successfully managing and achieving change
• • Excellent leadership abilities
• • Effective communicator
• • Organisational skills
• • Evidence of CPD
• • Evidence of knowledge of key determinants of health and modernisation of services to achieve improvements
• • Demonstrable application of evidence based practice to effect change
• • Budget setting and budgetary control
• • Knowledge of Political issues in the NHS
• • Knowledge of National Service Framework standards and NICE Guidelines relevant to field

• Ability to speak Welsh
• Demonstrate an in-depth knowledge of NHS issues, for example clinical governance, quality measures, Investors in People and audit

Values

• • A team builder with excellent interpersonal skills.
• • Sensitivity based on knowledge and skills.
• • Should lead by example, setting a standard to which staff aspire and are motivated to achieve.
• • Open minded, receptive to ideas and suggestions of colleagues and fellow professionals.
• • Resilient
• • Committed to staff engagement
• • Must demonstrate the Health Board Values

• • Able to work flexibly to match work demands
• • Good sense of humour

Other

• • Confident
• • Presentation Skills
• • Professional Approach
• • Current Driving Licence
• • Willingness to travel as required within role.

• • To have an awareness of Welsh Language issues

If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.