[ref. d65081620] NHS - PA for Looked After Children

As University Hospitals Dorset we are a three site acute trust with ‘university hospital’ status through our partnership with Bournemouth University, working with an annual budget of £730m.

We offer highly regarded health services, employing some 10,000 staff. Our ambitious £250m estates programme is well on the way to delivering state-of-the-art facilities over the next two years to meet the current and future healthcare needs of the populations we serve.

The thriving towns of Poole, Bournemouth and Christchurch give way to idyllic villages and unspoilt landscapes just minutes from our hospitals.

We believe that having a diverse workforce, and allowing people to be themselves, is essential in ensuring we offer an inclusive, welcoming and productive place to work.

We especially welcome applications from minority groups in the community who may be underrepresented in our workforce.

At UHD our active staff network groups are the Women's Network, Black Asian Minority Ethnic Group (BAME), Pride Network, European (EU), Pro Ability Staff Network, and the Armed Forces Support Group.

As a Trust we are proudly signed up to the Disability Confident and Armed Forces Covenant guaranteed interview schemes.

Job overview

An opportunity has arisen to cover maternity leave as PA to Looked After Children Service.

This interesting and varied role requires ability to work well, taking initiative whilst committed to teamwork. This position also requires good communication skills and the ability to meet the demands of working in a very busy environment.

You will have the ability to work under pressure, prioritise your workload and to deal with confidential and highly sensitive issues in a professional manner.

Interview Date: TBC

• To act as the focal point of communication for the Looked After Children (LAC) service
• To ensure accurate data is captured and recorded promptly to meet the requirements of the LAC service
• Contact with clinical and clerical teams to ensure patients are managed in the best way through their pathway.
• To be responsible for the initiation and prioritisation of own workload.
• Supervise and support the LAC administrator

Working for our organisation

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.

UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.

This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.

Please note if the role or service is relocated as part of a planned move, employees will not be eligible for excess mileage reimbursement. Travel from the postholder's home to the new work base will be considered a normal commute. Any other changes not related to this relocation will be managed according to the relevant Trust or National terms and conditions.

Detailed job description and main responsibilities

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

Person specification

Qualifications

• Vocational level 3 qualification in related field or equivalent knowledge of administrative processes
• GCSE or equivalent in English and Mathematics
• Excellent IT skills, in particular with Microsoft Office

Experience

• Recent experience of working as a PA/Secretary
• Experience of minuting meetings, either face to face and virtually
• Recent experience of working as part of a team

• Previous NHS experience
• Experience of collating and analysing data, to develop reports using data systems and spreadsheets

Skills

• Evidence of organisational skills
• Ability to work as part of a team or autonomously
• Ability to prioritise, deal with conflicting demands, pressures and tight deadlines
• Ability to build excellent working relationships with stakeholders across the organisation
• Excellent communication skills, and the ability to communicate effectively and professionally with staff and colleagues
• Excellent telephone skills

Knowledge

• In depth knowledge of Microsoft Office Suite (Excel, Word and Outlook)
• Excellent understanding of patient confidentiality

• Knowledge of hospital computer systems
• Knowledge of Looked After Children service
• Knowledge of various agencies associated with children's services

Personal Attributes

• Time management skills and ability to work within tight deadlines
• Self-motivated
• Creative and innovative
• Strong attention to detail
• Reliable, flexible and adaptable

Please note:

Staff recruited are expected to be available to work flexibly across all our Trust locations to meet service demands.

This advert may be closed early if sufficient applications are received.

COVID-19 vaccination remains the best way to protect yourself and our patients from the virus when working in our healthcare settings. Whilst this vaccination is not a condition of employment we do encourage our staff to get vaccinated.

Internal Candidates: staff employed prior to merger who voluntarily change jobs will be appointed to UHD terms and conditions.