[ref. b48352500] Contract Manager

SALARY: Up to £60,000 per annum

ROLE OVERVIEW AND PURPOSE

You will foster strong customer relationships through existing and new business opportunities and work and be guided by your direct line manager to provide support as and when required.

To provide operational, financial and commercial management of St James Quarter and to develop further business opportunities and revenue within the portfolio. You will build on customer relationships and develop your team to provide outstanding customer service.

To endorse the ABM and SJQ brands and uphold the company image at all times.

• Ensure all ABM and client Health and Safety Policies and procedures are adhered to
• Update asset lists, schedules and instruction sets on the computerised maintenance management system.
• Ensure that supervisors plan the labour, schedule the tasks and ensure the effective completion of the PPM & Reactive works both direct & sub-contractors.
• Ensure all reactive calls are logged and closed on the CMMS, utilising supervisors and administration staff as required.
• Work to agreed quality systems, ensuring preventative and remedial actions are taken where necessary as laid down in the quality manual.
• Provide technical support to team
• Contribute to the appraisal of staff and suppliers
• Identify cost effective good working practice on site, including spares holding, bulk replacements, refurbishments, alternative suppliers and maintenance regimes
• Ensure best purchasing practise using the companies nominated suppliers
• Ensure that Risk Assessments, COSHH records and safe methods of work records are held on site.
• Support Account Manager in all internal and external audits that are undertaken
• Ensure that the correct staff and efficiency levels are maintained on site
• Ensure that administration procedures and records are maintained in line with company policy and appropriate industry associations e.g. ISO 9001
• Identify cost effective good working practice on site, including spares holding, bulk replacements, refurbishments, alternative suppliers and maintenance regimes
• Leadership ability and understanding of project management
• Monthly Contract Report – performance of contract portfolio

• Proven successful working relationships with high end service providers
• Evidence of high quality experience in Building Services
• C&G/NVQ in mechanical or electrical discipline
• Advanced knowledge of Building Management Systems
• NEBOSH General Certificate
• Sound level of administration and organisational skills
• Excellent knowledge of Excel and IT programmes
• P&L accountability for all contracts
• Commercial awareness
• Working knowledge of Concept FSI Go

Desirable:

• 18th Edition IEE
• NEBOSH Fire Certificate
• City & Guilds Refrigerant, Safe Handling
• ACS/Gas Safe qualifications
• Experience of working with a Shopping Centre/retail environment