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Service Delivery Manager Jobs in Newcastle upon Tyne

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Project Manager - Service Transition

Harvey Nash-Newcastle upon Tyne-yesterday

Contract Project Manager - IT Service Transition Location: North East/Yorkshire Day Rate: Competitive We're looking for an experienced Contract Project Manager to lead a high-profile IT Service Transition as part of a wider transformation...

Service Delivery Coordinator

Hargreaves Services plc-Newcastle upon Tyne-4 days ago

Auto Enrolment pension, Hargreaves Rewards About the Role: We are seeking a proactive and detail‑driven Service Delivery Coordinator (SDC) - Minerals to support our Hargreaves Minerals operations. This role plays a crucial part in managing both...

Service Desk Manager

Newcastle upon Tyne-cv-library.co.uk-today

a reliable, customer-focused IT front door. 🔹 Key Responsibilities Lead and develop a team of ~10-15 Service Desk Analysts in a 24×7 environment Oversee day-to-day Service Desk operations (incidents & service requests) Ensure delivery against SLAs, KPIs...

L&D Services Manager

NRG-Newcastle upon Tyne-jmmst.com-today

the following details of this job with care before making an application. We are delighted to be partnering with a leading European digital transformation consultancy with the hire of their next L&D xgikmsk Services Manager. Reporting into the Head of HR...

Service Manager

Kingdom People-Newcastle upon Tyne-joblookup.com-3 days ago

responsibility for the day-to-day management of the fire sprinkler service and maintenance division, overseeing service delivery, engineer performance, compliance and client satisfaction. The role will involve managing inspections, testing, maintenance, repairs...

L&D Services Manager

NRG-Newcastle upon Tyne-today

with a leading European digital transformation consultancy with the hire of their next L&D Services Manager. Reporting into the Head of HR Shared Service Delivery, th... LFWQ1_UKTJ...

Fire & Smoke Technical Service Manager

CoSourced-Newcastle upon Tyne-joblookup.com-3 days ago

Location - National Are you the right candidate for this opportunity Make sure to read the full description below. Role Summary The Technical Service Manager AOV & Smoke Control is responsible for identifying, developing and converting technical...

Major Incident Manager- Financial Services, 24X7 Rotational Shifts

Vallum Associates-Newcastle upon Tyne-yesterday

for reporting and audit purposes. Required Skills and Experience: -Extensive experience in managing Major Incidents in complex, large-scale enterprise environments. • Proven track record in the financial services industry, preferably with global banks...

Service Desk Team Leader

Reed-Newcastle upon Tyne-yesterday

day-to-day Service Desk operations (incidents & service requests) • Ensure delivery against SLAs, KPIs, and customer satisfaction targets • Act as escalation point for major incidents and operational issues • Manage rota planning to maintain continuous...

Head of Delivery

ModusForce-Newcastle upon Tyne-3 days ago

technology, HRIS, HCM, ERP or digital transformation programmes • Proven experience leading delivery teams and managing portfolios within a consultancy, systems integrator or professional services environment • Demonstrated success building and improving...

Customer Service Manager

Newcastle upon Tyne-cv-library.co.uk-4 days ago

stakeholders and manage accordingly. Change Management, Projects and Improvement Initiatives Seek continual improvements in key target areas - service provided to customers, Service delivery KPI’s, relationship building, dispute resolution ….. Actively...

SAP Service Delivery Manager

DXC-England-jmmst.com-today

DXC Technology continues to grow our SAP Practice and were looking for an experienced SAP Service Delivery Manager to join us. Were passionate about building diverse, inclusive teams and actively encourage applications from women, underrepresented...

Learning and Development Manager

NRG.-Newcastle upon Tyne-today

to be partnering with a leading European digital transformation consultancy on the hire of their next L&D Services Manager. Reporting into the Head of HR Shared Service Delivery, this role will lead the Learning & Development Support team, ensuring the effective...

Service Desk Analyst

Reed-Newcastle upon Tyne-yesterday

phone, email, walk-up, and chat. • Collaborate with the wider IT team to resolve issues and improve service delivery. • Log all interactions on Service Now with concise notes, ensuring accurate assignment of tickets. • Act as a communication bridge...

Customer Service Representative

Avensys Consulting UK-Newcastle upon Tyne-today

for Personal Loans account holders via inbound calls • Take responsibility for managing customer information in line with GDPR experience • Being a Team Player that enjoys collaborating with team mates to deliver outstanding customer service • Striving...