Service Desk Analyst Jobs in Peterborough
1 - 15 of 29
Search results - Service Desk Analyst Jobs in Peterborough
CDW UK-Peterborough
the supported platforms, whether detected by our monitoring toolset or reported through the Service Desk ticket logging process.
A solid theoretical knowledge base is crucial for a 2nd Line Engineer, as it enables you to troubleshoot and resolve issues...
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Intec Select-Peterborough
to expand their data capability with a customer-focused Service Desk Analyst to join their dynamic team in Peterborough.
Key Responsibilities:
• Communicate clearly and transparently with customers, keeping them informed and confident in the service
• Work...
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Intec Select-Peterborough
their data capability with a customer-focused Service Desk Analyst to join their dynamic team in Peterborough.
Communicate clearly and transparently with customers, keeping them informed and confident in the service
Work within established policies...
Read more
Intec Select-Peterborough
to expand their data capability with a customer-focused Service Desk Analyst to join their dynamic team in Peterborough.
Key Responsibilities:
• Communicate clearly and transparently with customers, keeping them informed and confident in the service
• Work...
Read more
Intec Select-Peterborough
their data capability with a customer-focused Service Desk Analyst to join their dynamic team in Peterborough.
Communicate clearly and transparently with customers, keeping them informed and confident in the service
Work within established policies...
Read more
ROCK-Peterborough
Are you ready to be a frontline hero in a fast-paced tech environment?
We're looking for a fully remote customer-focused First Response Analyst’s to join our dynamic Service Desk team. In this role, you will be the initial point of contact for our...
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CDW UK-Peterborough
the supported platforms, whether detected by our monitoring toolset or reported through the Service Desk ticket logging process.
A solid theoretical knowledge base is crucial for a 2nd Line Engineer, as it enables you to troubleshoot and resolve issues...
Read more
GRIDSERVE-Peterborough
process across various channels including Telephony, Email and Live Chat.
• Monitoring and management of customer cases raised by the Customer Services Desk within the Management System.
• Ensure the customer cases are investigated and responded...
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Intec Select-Peterborough
their data capability with a customer-focused Service Desk Analyst to join their dynamic team in Peterborough.
Communicate clearly and transparently with customers, keeping them informed and confident in the service
Work within established policies...
Read more
ROCK-Peterborough
and product specialists.
Collaboration & Continuous Improvement
• Work closely with service desk, SREs, developers, and security teams to resolve incidents, enhance reliability, and adopt best operational practices.
• Document technical solutions, create...
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CDW UK-Peterborough
the supported platforms, whether detected by our monitoring toolset or reported through the Service Desk ticket logging process.
A solid theoretical knowledge base is crucial for a 2nd Line Engineer, as it enables you to troubleshoot and resolve issues...
Read more
IRIS Software Group-England
Junior Technical Support Analyst — UK Remote
Love solving problems and helping customers? Join our Service Centre team to keep schools running smoothly with clear, friendly support and solid troubleshooting. Homeworking with occasional office...
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InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment-England
others
• Happy being office-based (5 days per week during probation, then 4 days in)
Duties and Responsibilities:
• Acting as the final escalation point for complex tickets and service desk issues
• Leading troubleshooting for Azure, Microsoft 365...
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GRIDSERVE-England
process across various channels including Telephony, Email and Live Chat.
• Monitoring and management of customer cases raised by the Customer Services Desk within the Management System.
• Ensure the customer cases are investigated and responded...
Read more
First Point Group-England
The position operates during standard business hours (e.g., Monday to Friday, 8am–5pm).
Key Responsibilities:
• Receive and own escalated tickets from Level 1 NOC or Service Desk teams, providing in-depth troubleshooting for network, server, and connectivity...
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