Service Desk Analyst Jobs in Reading
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Search results - Service Desk Analyst Jobs in Reading
Reading
Are you looking for a new exciting opportunity working as a Security Analyst – 3rd Line for a successful Managed Service Provider?
Main Duties of the Role
• Ownership of day-to-day incident management and proactive monitoring of IT Security...
cv-library.co.uk -
KYOCERA Document Solutions UK-Reading
reports and metrics, identifying trends, patterns, and risks, and recommending proactive measures and commercial opportunities to prevent recurrence of incidents and improve service quality.
• own recommendations resulting from root cause analysis...
Reading
Infrastructure and Applications with a specific focus on IT Security. Providing 2nd line support to all employees and companies that fall under a Managed Service Contract.
Security Analyst Responsibilities/Tasks:
Knowledge of CrowdStrike/SentinelOne is a MUST...
cv-library.co.uk -
KYOCERA Document Solutions UK-Reading
recurrence of incidents and improve service quality.
• own recommendations resulting from root cause analysis.
• technical team leadership, 3rd Line support and guidance to the Service Desk Team.
• with Service Desk Manager to effectively support...
mindmatch.ai -
KYOCERA Document Solutions UK-Reading
of incidents and improve service quality.
• own recommendations resulting from root cause analysis.
• technical team leadership, 3rd Line support and guidance to the Service Desk Team.
• with Service Desk Manager to effectively support and develop the Third...
Berkshire Healthcare NHS Foundation Trust-Reading
service.
• Providing support to customersvia telephone, email, MS Teams and in person.
• Ensuring all issues are logged on the support desk system with detailed andaccurateinformation.
• Responding to and resolving reported issuesin a timely manner...
dwp.gov.uk -
KYOCERA Document Solutions UK-Reading
recurrence of incidents and improve service quality.
• own recommendations resulting from root cause analysis.
• technical team leadership, 3rd Line support and guidance to the Service Desk Team.
• with Service Desk Manager to effectively support...
mindmatch.ai -
T-Tech-Reading
individuals supporting 4 of our key clients.
Responding to escalated technical support tickets from the 1st Line Service Desk, promptly addressing user inquiries, troubleshooting incidents, and resolving complex IT issues.
Conduct in-depth analysis...
workable.com -
Basingstoke, 13 mi from Reading
IT Service Desk Analyst - 2nd line
IT Service Desk Analyst required to join a growing telecommunication solutions provider based in Basingstoke with multiple offices across the UK.
As an IT Service Desk Analyst, you will be responsible for the day...
cv-library.co.uk -
Camberley, 11 mi from Reading
Service Desk Analyst
Location: Camberley office, Riverside Way, Surrey (Office based)
Job type: Full time, Permanent
Telent are looking for a Service Desk Analyst (Customer Service Desk Agent) to be a part of our growing IT Service Centre team...
cv-library.co.uk -
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