Service Desk Manager Jobs in Birmingham
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Search results - Service Desk Manager Jobs in Birmingham
1TECH STAFFING LIMITED-Birmingham
Service Desk Manager
Location: Birmingham (Hybrid)
Salary: Up to £45,000 (doe)
Are you an IT professional seeking advancement in your career? We are looking for a skilled Service Desk Manager/Team Leader with a strong technical background and 2-3...
Birmingham
Experience of working in a contact centre / IT Service Desk
Experience of customer service
Experience of ticket management including setting of priorities, capturing details and recording correctly
Candidates must be UK based and have the right to work in...
cv-library.co.uk -
1TECH STAFFING LIMITED-Birmingham
Service Desk Manager
Location: Birmingham (Hybrid)
Salary: Up to £45,000 (doe)
Are you an IT professional seeking advancement in your career? We are looking for a skilled Service Desk Manager/Team Leader with a strong technical background and 2-3...
mindmatch.ai -
Birmingham
incidents into the service desk system.
Managing 2nd Line Support tickets, leveraging your expertise to resolve issues escalated from the front-line support team.
Ensuring smooth escalation processes, maintaining top-notch feedback and service quality...
cv-library.co.uk -
Hays Technology-Birmingham
Access.
Experience with patch management.
Experience in a 2nd line service desk role
Experience in training and mentoring
Experience of working with Windows operating system images and maintenance.
Experience troubleshooting application issues...
Hexaware Technologies-Birmingham
Service Desk Analyst (French Speaking)
Job Description
Experience:
• Minimum 2 to 3 years of experience in handling calls / emails in in a international help desk is must.
• Good understanding and hands-on experience of Incident Management...
L&G Recruitment-Birmingham
Minimum 2 to 3 years of experience in handling callsExcellent Communication skills in English and FrenchITIL process on Incident Management and Service Request fulfilmentBasic L1 level troubleshooting of the issues like desktop, network, printer...
Hexaware Technologies-Birmingham
Service Desk Analyst (French Speaking)
Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap.
Job Description
Experience:
• Minimum 2 to 3 years of experience in handling calls / emails...
mindmatch.ai -
The Works Stores PLC-Birmingham
Monitor day to day Service Desk activities and stepping in to stop potential escalations or SLA breaches.
• Accountable for successful Incident Management, Problem Management, Request Management and Knowledge Management.
• Constantly creating, refining...
L&G Recruitment-Birmingham
Minimum 2 to 3 years of experience in handling calls
• Excellent Communication skills in English and French
• ITIL process on Incident Management and Service Request fulfilment
• Basic L1 level troubleshooting of the issues like desktop, network...
Birmingham
to the team on time meeting quality and governance considerations and that these releases are documented and evidenced as required.
• Liaise with Service Management leads (i.e. Service Desk, Knowledge, Change and Configuration) to ensure all documentation...
cv-library.co.uk -
Gleeson Recruitment Group-Birmingham
deadlines and manage expectations.
• Conversant with ICT Service Desk ticketing software.
• Appreciation of project management methodologies.
• Working knowledge of service delivery frameworks, with reference to supplier management and change control...
Reed-Birmingham
Business Manager - Reed Birmingham
Salary: £45,000-£50,000 plus generous bonus and car allowance
Hours: Monday – Friday (37.5 hours) Permanent, Full Time
Location: Birmingham City Centre, hybrid working available where you can work flexibly...
Picture More-Birmingham
for a prestigious law firm, you will be responsible for building up and managing a team as well as providing hands on technical support.
Working in a progressive and encouraging environment, you will be overseeing the day to day activities of the service desk...
Birmingham
to agreed deadlines and manage expectations.
Conversant with ICT Service Desk ticketing software.
Appreciation of project management methodologies.
Working knowledge of service delivery frameworks, with reference to supplier management and change control...
cv-library.co.uk -
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