Service Desk Manager Jobs in Surrey
1 - 15 of 186
Search results - Service Desk Manager Jobs in Surrey
Guildford
1st/2nd line support, Incident Management, ITIL, Service Management, Service Desk, Help Desk
We are looking for a great, capable customer- service focussed IT Service Desk Manager to join our client based in Surrey!
To lead, manage and motivate...
cv-library.co.uk -
Zenzero-Farnham
services and platforms. You will work with the Lifecycle Coordinator(s) and Service Desk Manager, to ensure tickets are worked on in an efficient manner and to support SLAs and provide a positive customer experience.
Responsibilities:
• Answer phone calls...
Camberley
the "Escalations Procedure"
Consistently meet Service Desk (KPI) Key Performance Indicators as set by the Service Centre Manager/Incident Manager
Schedule / Dispatch an appropriate Telent Engineers to resolve any issues or failures that our customer has, taking...
cv-library.co.uk -
Zenzero-Farnham
services and platforms. You will work with the Lifecycle Coordinator(s) and Service Desk Manager, to ensure tickets are worked on in an efficient manner and to support SLAs and provide a positive customer experience.
Responsibilities: Answer phone...
1 similar job: Leeds
Epsom
customer service skills
Excellent telephone manner
Working within agreed timelines and SLA's
Owning and managing support requests through to resolution
Working within a team in a demanding environment
Working knowledge of Service Desk...
cv-library.co.uk -
Zenzero-Farnham
services and platforms. You will work with the Lifecycle Coordinator(s) and Service Desk Manager, to ensure tickets are worked on in an efficient manner and to support SLAs and provide a positive customer experience.
Responsibilities: Answer phone...
Premier Group Recruitment-Staines
on experience.
Key Skills and Responsibilities
• Good understanding of Agile and ITL
• Experience with incident management, change/release management and problem management
• Working with tools such as Jira Service Desk, Service Now highly desired
• Problem...
Zenzero-Farnham
services and platforms. You will work with the Lifecycle Coordinator(s) and Service Desk Manager, to ensure tickets are worked on in an efficient manner and to support SLAs and provide a positive customer experience.
Responsibilities: Answer phone...
Guildford
1st/2nd line support, Incident Management, ITIL, Service Management, Service Desk, Help Desk
We are looking for a great, capable customer- service focussed IT Service Desk Manager to join our client based in Surrey!
To lead, manage and motivate...
reed.co.uk -
Harvey Nash-Egham
production support with knowledge of service recovery, incident and problem management
• using service management, service monitoring, knowledge management, communication and workflow tools, e.g Jira Service Desk, Service Now etc
Benefits provided...
jmmst.com -
Intersoft-Egham
managementExperience using service management, service monitoring, knowledge management, communication and workflow tools, e.g Jira Service Desk, Service Now etc5+ years’ hands-on experience as Service Delivery lead/managerExtensive problem solving and debugging...
Fairmont Windsor Park-Egham
within the hotel operation. As the Assistant Front of House Manager at Fairmont Windsor Park, you are responsible for the efficient management of the front desk and guest journey, including all related services within the rooms department to ensure...
mindmatch.ai -
Intersoft-Egham
and problem management
• Experience using service management, service monitoring, knowledge management, communication and workflow tools, e.g Jira Service Desk, Service Now etc
• 5+ years’ hands-on experience as Service Delivery lead/manager
• Extensive...
jmmst.com -
Parkside Recruitment-Staines
The Company
At Parkside Recruitment you will have a career-changing opportunity, As a Recruitment Consultant you will Develop your own 360 desk and will be able to exponentially progress to a Team leader, Senior manager and beyond all the way...
Zenzero-Farnham
services and platforms. You will work with the Lifecycle Coordinator(s) and Service Desk Manager, to ensure tickets are worked on in an efficient manner and to support SLAs and provide a positive customer experience.
Responsibilities: Answer phone...
1 similar job: Leeds
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