electric_boltImmediate start

Fast Food Shift Leader

apartmentHavenplaceEngland
Join our team at Golden Sands set in the beautiful town of Rhyl with a gorgeous beach setting and lots of Haven fun.Quebec Road, Mablethorpe, Lincs LN12 1QJ GBR.Come andjoin our One Great Team here at Haven as a Fast Food Shift Leader!.Who doesn’t love a good takeaway? .At Haven, we’ve brought some ...
business_centerHigh salary

Application Support Specialist

apartmentStratospherec LimitedplaceBirmingham
Application Support Analyst  •  Hybrid currently  •  2 days in theBirmingham office  •  up to £36K per annum My client is a multi-national Software company specializing in providing highly scalable and class-leading ERP business solutions for a broad...
local_fire_departmentUrgent

Senior Accountant/Client Manager

apartmentHays Plc - HaysplaceWalsall
Your new company is an award-winning practice and highly regarded by both staff and clients in the region. Driven by a strong team of partners who are consistently winning new clients and growing fees.Your new role is to support a portfolio of non...
apartmentSandersonplaceBirmingham
Employees Relations Specialist 3m DRC £200 - £250 pd.Fully Remote Our client, a leading figure in the insurance industry are looking for a employee relations specialist to support their team on a interim basis. You will manage a variety of cases...
check_circleNew offer

Supplier support specialist

apartmentRitchie Bros.placeBirmingham
a difference, we invite you to join our growing team. To strengthen our position within the industry, we are looking for a Supplier Support Specialist in the UK. Job Responsibilities: Acting in a supporting role to senior supplier account managers...
thumb_up_altRecommended

Application support specialist

apartmentStratospherec LimitedplaceBirmingham
Application Support Analyst  •  Hybrid currently  •  2 days in the Birmingham office  •  up to £36 K per annum My client is a multi-national Software company specializing in providing highly scalable and class-leading ERP business solutions for a broad...
Get new jobs by email!
Get email updates for the latest Client Support Specialist jobs in West Midlands
It's free, and you can cancel email updates at any time

Customer Support Specialist

Coventry | Permanent | £23,000 - £28,000/year | www.cv-library.co.uk |
Customer Support Specialist

Consult Energy are working with a leading provider of energy services in the UK, dedicated to delivering exceptional customer experiences and innovative solutions. With a commitment to sustainability and customer satisfaction, they are at the forefront of shaping the future of the energy industry.

Position Overview: Customer Support Specialist

We are seeking a highly skilled Customer Support Specialists with experience in the UK energy sector. The ideal candidate will possess exceptional communication skills, a strong understanding of energy products and services, and a passion for delivering top-notch customer support.

Responsibilities: Customer Support Specialist

To deliver high quality customer services to the clients within your portfolio by managing complex queries.

Ensure you support clients with: Data reporting, Portfolio management including Change of Tenancies, site additions and query management.
Process customer inquiries, complaints, and service requests in a timely and efficient manner, ensuring high levels of customer satisfaction.
Collaborate with internal teams to coordinate resolutions and deliver seamless customer experiences. Requirements: Customer Support Specialist

Previous experience in a customer service role within the UK energy sector.
Excellent communication skills, both verbal and written, with a professional and courteous demeanour.
Strong problem-solving abilities and a commitment to delivering high-quality service.
Proficiency in using customer service software and CRM systems.

Ability to work well independently and collaborate effectively within a team environment. Location: Coventry (Hybrid)

Salary £23,000 to £28,000 DOE

If you are a passionate and customer-focused professional with a background in the UK energy sector, we encourage you to apply for this exciting opportunity. Please submit your CV and cover letter detailing your relevant experience and qualifications.

Customer Support Specialist