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Operations Administrator

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Operations Administrator

Nottingham | www.office-angels.com |
x4 Client Support Advisors - Nottingham City Centre

Earn £415 per week, PLUS weekly holiday pay!!

Immediate Start Available

2 - 3 Month Temporary Contract

Full Time, 9.00am - 5.00pm Monday - Friday

Excellent opportunity to work for a leading and award-winning financial service provider

✨ Fantastic benefits include HYBRID WORKING and FREE LUNCH, amazing Office

Angels benefits and HOLIDAY PAY on top (The best temp benefits in the market) ✨

Do you have excellent Customer Service Skills? Do you enjoy problem solving? Are you looking for your next role? If so, then look no further… we have an exciting opportunity waiting just for you!

Our client is looking for x4 Client Support Advisors to join their busy Front Office Operations Team. In this role you will be responsible for managing client communications and providing a high quality of customer service. Between handling telephone calls, general administrative tasks, updating client accounts and dealing with correspondence, this role is in the front line of client communication.

Here's what you'll be doing:

 •  Conducting outbound calls and emails to employers to provide support and guidance
 •  Validating employee data to comply with guidelines
 •  Recording all employer contact and notes accurately onto a CRM system
 •  Maintaining accurate data confirmation records
 •  Delivering on agreed service levels while providing exceptional customer service

What we're looking for:

 •  Excellent communication skills, both verbal and written
 •  Strong attention to detail and accuracy in data entry
 •  Ability to handle a high volume of telephone calls and emails effectively
 •  Proactive and self-motivated with a positive attitude
 •  Previous experience in a customer support or call centre role would be advantageous

Why join our client's team?
 •  Competitive hourly rate of £11.86
 •  Conveniently located office, just a short walk from Nottingham train station
 •  Opportunity to work with a supportive team in a dynamic and fast-paced environment
 •  Gain experience in the financial industry and enhance your customer service skills

Apply today and become part of their team, where you'll have the chance to contribute to the success of their projects and make a real impact. If you have what it takes and want to work for an excellent employer please apply online today or email your CV directly to catherine.gould@office-angels.com Alternatively you can contact us on 0121 633 4999 to discuss over the phone.
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