CheckatradeLeicester
Checkatrade, the UK's number one website for finding quality trades, are looking for experienced and professional Roofers across various regions to help meet homeowner demand.This opportunity will allow you to choose your own hours and areas you wish to work in.A variety of jobs need undertaking inc...
WowcherDerby, 41 mi from Desborough
Join the Wowcher Team - We're Hiring a Customer Service Manager Location: Derby (Embrace the office vibes – 3/4 days a week!) Salary: Up to £32,000 + Benefits Are you a ready to dive into the world of WOW? Established in 2011, Wowcher...
Greenzone Facilities Management LimitedNewark-on-Trent, 44 mi from Desborough
customers, suppliers, and people. About the Role Based at our call-centre hub in Newark on Trent, the Customer Service Manager will be responsible for the effective management and coaching of a small team of Customer Service Advisors and Team Leaders...
SuperdrugRushden
The services on offerinclude, full hair salon including colouring and barberingservices and in addition beauty services including brow and lashtreatments, manicures, pedicures, lash extensions and spraytanning. Job Title: Beauty StudioManager . Manage the studio team toprovide an excellent service t...
Mitchell MaguireCorby, 5 mi from Desborough
Customer Service Manager - Windows & Doors
Job Title: Customer Service Manager - Windows & Doors
Industry Sector: Double Glazing, Triple Glazing, Fenestration, Windows, Doors, Conservatories, Window Trade, Window & Door Retail Installers...
Paula Berwick T/A Northants RecruitKettering, 5 mi from Desborough
based in an office environment.
Managing customer accounts and working closely with the Area Sales Manager to maximise sales opportunities.
To delight their Customers with 5* Customer Service.
To work alongside other team members to ensure...
MATCH RECRUITMENT LTDKettering, 5 mi from Desborough
in many of the well-known outlets we know.
Purpose of role:
Working within the UK Customer Service team, working with commercial customers and managing individual accounts. You will be responsible for answering all enquiries, processing orders...
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Service Manager
Corby | www.cv-library.co.uk |
AR547 – Service Manager (MHE)
Location: Corby
Salary: £39,000 + Bonus
Overview:
First Military Recruitment are currently seeking Service Manager on behalf of one of our clients.
The successful applicant will have excellent communication skills at all levels and Management experience in the service industry.
Our client strongly encourages applications from ex-military personnel however, all candidates will be considered.
Duties and Responsibilities:
Fleet spend / Parts Authorisation
Ensure PM schedules are issued to engineers, monitor PM Performance and ensure none are significantly overdue (+4 weeks’ maximum).
Ensure all financial targets are achieved
Technical support
Identify training requirements/Recommendations
Inspection & accuracy of Job Sheet
Support Coordinators – Monitor diaries/workload
Responsible for 24hr callout facility
Oversee Engineers activity
To ensure LTR/STR fleet are maintained within budget for both labour and parts
Liaise with Parts Department to ensure that parts are obtained within acceptable timescales and that parts authorisation procedure is adhered to.
Ensure that Job Sheets are completed to company standards and that times/information is accurate
Ensure that Timesheet & Job-sheet Audit Procedure is strictly adhered to
Ensure that all Daily, Weekly & Monthly reports are completed on a timely basis
Oversee preparation of customer estimates for all chargeable repairs, including where necessary visiting customers to discuss estimates.
Oversee/Monitor all off-hire inspections are carried out and any damage agreed with the customer prior to the truck being collected.
Oversee STR controller activity and support development
Skills and Qualifications:
Management experience in a customer service or operations business
Management of skilled mobile resources
Management of multi-tasked teams
Colleague leadership and development
Promotes a strong customer culture by setting customer orientated performance objectives.
Ability to see things from a customer perspective and to identify, meet and exceed customer expectations, whether internal or external
Identifies customer needs beyond those expressly stated.
Location: Corby
Salary: £39,000 + Bonus
Location: Corby
Salary: £39,000 + Bonus
Overview:
First Military Recruitment are currently seeking Service Manager on behalf of one of our clients.
The successful applicant will have excellent communication skills at all levels and Management experience in the service industry.
Our client strongly encourages applications from ex-military personnel however, all candidates will be considered.
Duties and Responsibilities:
Fleet spend / Parts Authorisation
Ensure PM schedules are issued to engineers, monitor PM Performance and ensure none are significantly overdue (+4 weeks’ maximum).
Ensure all financial targets are achieved
Technical support
Identify training requirements/Recommendations
Inspection & accuracy of Job Sheet
Support Coordinators – Monitor diaries/workload
Responsible for 24hr callout facility
Oversee Engineers activity
To ensure LTR/STR fleet are maintained within budget for both labour and parts
Liaise with Parts Department to ensure that parts are obtained within acceptable timescales and that parts authorisation procedure is adhered to.
Ensure that Job Sheets are completed to company standards and that times/information is accurate
Ensure that Timesheet & Job-sheet Audit Procedure is strictly adhered to
Ensure that all Daily, Weekly & Monthly reports are completed on a timely basis
Oversee preparation of customer estimates for all chargeable repairs, including where necessary visiting customers to discuss estimates.
Oversee/Monitor all off-hire inspections are carried out and any damage agreed with the customer prior to the truck being collected.
Oversee STR controller activity and support development
Skills and Qualifications:
Management experience in a customer service or operations business
Management of skilled mobile resources
Management of multi-tasked teams
Colleague leadership and development
Promotes a strong customer culture by setting customer orientated performance objectives.
Ability to see things from a customer perspective and to identify, meet and exceed customer expectations, whether internal or external
Identifies customer needs beyond those expressly stated.
Location: Corby
Salary: £39,000 + Bonus
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