Flightjobs/DVV MediaLondon
Zenon are delighted to be supporting one of the most effective private helicopter transportation providers in the Middle East in their search for expressions of interest from experienced AW139 Captains for permanent roles.Our client is seeking pilots who exhibit an eagerness to thrive and are accomp...
London, 15 mi from Swanley
Graduate Customer Support Representative |28-32K | Central London– Hybird
Company Overview:
Our client is a cutting-edge AI technology company dedicated to pushing the boundaries of innovation. They are at the forefront of developing groundbreaking...
Euro London AppointmentsLondon, 15 mi from Swanley
Are you fluent in French and passionate about customer service? I am looking for a dedicated French Speaking Customer Support Representative to join a very niche company. As a Customer Support Representative, you will be responsible for providing...
Bannockburn Primary SchoolLondon
Specialist Teaching Assistant with Medical Experience.Scale Point 11 (£29,583 FTE per annum).Bannockburn Primary School is a large, vibrant and exciting setting serving a diverse community.An ethos of mutual respect and positive values for life are central to us; children, parents, carers and staff ...
La FosseLondon, 15 mi from Swanley
Customer Support Manager - GreenTech/Energy - £65,000 - London/Hybrid
Are you a Customer Support Manager join an innovative start-up as they plan to scale and launch their unique, first of its kind product to market? La Fosse Associates...
NorthreachCity of London, 14 mi from Swanley
We are working with a multinational Mobile Phone Manufacturer to search for a Technical Customer Support Agent to provide exceptional support through both phone and email channels to VIP Customers. Every day will bring new challenges...
RedTech RecruitmentLondon, 15 mi from Swanley
A brilliant opportunity for a talented STEM Graduate who loves the idea of a customer-facing role, or an experienced support professional, to join a market-leading disruptive software technology firm in London working as a Customer Support Engineer...
Emma - we are hiring!London, 15 mi from Swanley
growing community and provide support to those who need you.
Provide word class customer support across all our channels.
Grow and develop our social media community by answering user questions, engaging users and being a helpful and friendly guide...
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Account Executive - Fast Growing Tech Company (100k OTE+)
Kovai.co | Swanley | join.com |
We are looking for 2 amazing Account Executives for our Document360 team at Kovai. They will be the first account executives working from our London Swanley office and will be key to driving revenue from the UK. They will be sourced with inbound leads and have the opportunity to add to their pipeline with outbound activity.
Kovai is a catalyst, sparking a revolution in the world of enterprise software and B2B SaaS. We are a technology powerhouse that delivers best-in-class enterprise software and game-changing SaaS solutions across industries.
At Kovai, we're rewriting the B2B landscape by empowering over 2,500 businesses worldwide with our award-winning SaaS solutions.
Our Products:
• Biztalk360
• Turbo360
• Document360
• Churn360
“UK headquarters. Indian innovation. Global impact.”
Our journey has been nothing short of remarkable, having witnessed exponential growth and profitability right from our inception.
We are on track towards $30 million in annual revenue – and we're just getting started.
Document360:
Document360 is one of the fastest growing product from Kovai portfolio. It is an AI-powered knowledge base platform for customers and teams. It is a self-service platform to build, share and manage knowledge base, product documentation, manuals, SOPs, Wikis and more.
We are trusted by global brands like McDonalds, VMware, Virgin, NHS, Whatfix, Payoneer, etc.
Document360 has made an impact across teams and industries-
1. The productivity of employees increased by 40%
2. Support tickets have been reduced by 30%
3. Website visits increased by 50%
Tasks
Sales and Revenue Generation:
• Achieve sales targets by closing inbound and outbound accounts from SMB to Enterprise Customers
• Get meetings with target customers independently as well as in conjunction with marketing team
• Hitting Revenue targets consistently
Strategic Account Planning:
• Develop and implement strategic account plans to meet sales objectives.
• Collaborate with internal teams to align products or services with client needs.
Communication and Presentation:
• Effectively communicate the value proposition of products or services to clients.
• Conduct presentations, product demonstrations, and sales pitches.
Negotiation and Contract Management:
• Negotiate terms and conditions with clients to secure agreements.
• Manage contract negotiations and ensure compliance with company policies.
Forecasting and Reporting:
• Provide accurate sales forecasts and regular reports on account activities.
• Analyze sales data and market trends to identify opportunities and challenges.
Customer Service and Issue Resolution:
• Address client inquiries, concerns, and issues in a timely and effective manner.
• Collaborate with customer support teams to ensure client satisfaction.
Market and Competitor Analysis:
• Stay informed about industry trends, market conditions, and competitor activities.Use market knowledge to position products or services effectively.
Requirements
• 3+ years of proven ability in managing complex 3-9 month SaaS sales cycles with a track record of acquiring new accounts and successful revenue attainment.
• Ability to be in the Swanley Office 3-4 days a week
• Experience in solution-based and consultative sales.
• Skilled at negotiating business terms with line-of-business, procurement and contract teams, senior management and/or C-level executives.
• Proven ability to influence & drive cross-departmental strategy and collaboration (Support, Product,, Senior Leadership) during deal cycles in creatively solving our client’s business problems.
• Excellent verbal and written communication skills and excels leading web-based demos.
• Process and solution oriented with a customer mindset and ability to challenge the status quo in order to uncover and prove out multiple land and expand use cases.
• Experience in the knowledge base industry is not required but understanding the opportunity in the market is.
Benefits
• Quarterly Team Days (Mini Golf and Cricket were the last two!)
• 25 Days Annual Leave
• Opportunities for International Travel
• Competitive Software Salary (100k OTE+)
• Life Insurance cover
• Fresh Laptop on Arrival
Kovai is a catalyst, sparking a revolution in the world of enterprise software and B2B SaaS. We are a technology powerhouse that delivers best-in-class enterprise software and game-changing SaaS solutions across industries.
At Kovai, we're rewriting the B2B landscape by empowering over 2,500 businesses worldwide with our award-winning SaaS solutions.
Our Products:
• Biztalk360
• Turbo360
• Document360
• Churn360
“UK headquarters. Indian innovation. Global impact.”
Our journey has been nothing short of remarkable, having witnessed exponential growth and profitability right from our inception.
We are on track towards $30 million in annual revenue – and we're just getting started.
Document360:
Document360 is one of the fastest growing product from Kovai portfolio. It is an AI-powered knowledge base platform for customers and teams. It is a self-service platform to build, share and manage knowledge base, product documentation, manuals, SOPs, Wikis and more.
We are trusted by global brands like McDonalds, VMware, Virgin, NHS, Whatfix, Payoneer, etc.
Document360 has made an impact across teams and industries-
1. The productivity of employees increased by 40%
2. Support tickets have been reduced by 30%
3. Website visits increased by 50%
Tasks
Sales and Revenue Generation:
• Achieve sales targets by closing inbound and outbound accounts from SMB to Enterprise Customers
• Get meetings with target customers independently as well as in conjunction with marketing team
• Hitting Revenue targets consistently
Strategic Account Planning:
• Develop and implement strategic account plans to meet sales objectives.
• Collaborate with internal teams to align products or services with client needs.
Communication and Presentation:
• Effectively communicate the value proposition of products or services to clients.
• Conduct presentations, product demonstrations, and sales pitches.
Negotiation and Contract Management:
• Negotiate terms and conditions with clients to secure agreements.
• Manage contract negotiations and ensure compliance with company policies.
Forecasting and Reporting:
• Provide accurate sales forecasts and regular reports on account activities.
• Analyze sales data and market trends to identify opportunities and challenges.
Customer Service and Issue Resolution:
• Address client inquiries, concerns, and issues in a timely and effective manner.
• Collaborate with customer support teams to ensure client satisfaction.
Market and Competitor Analysis:
• Stay informed about industry trends, market conditions, and competitor activities.Use market knowledge to position products or services effectively.
Requirements
• 3+ years of proven ability in managing complex 3-9 month SaaS sales cycles with a track record of acquiring new accounts and successful revenue attainment.
• Ability to be in the Swanley Office 3-4 days a week
• Experience in solution-based and consultative sales.
• Skilled at negotiating business terms with line-of-business, procurement and contract teams, senior management and/or C-level executives.
• Proven ability to influence & drive cross-departmental strategy and collaboration (Support, Product,, Senior Leadership) during deal cycles in creatively solving our client’s business problems.
• Excellent verbal and written communication skills and excels leading web-based demos.
• Process and solution oriented with a customer mindset and ability to challenge the status quo in order to uncover and prove out multiple land and expand use cases.
• Experience in the knowledge base industry is not required but understanding the opportunity in the market is.
Benefits
• Quarterly Team Days (Mini Golf and Cricket were the last two!)
• 25 Days Annual Leave
• Opportunities for International Travel
• Competitive Software Salary (100k OTE+)
• Life Insurance cover
• Fresh Laptop on Arrival
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