apartmentGreencoreplaceWorksop, 15 mi from Sheffield
Continuous Improvement Manager/Opex Manager Why Greencore? We're a leading manufacturer of convenience food in the UK and our purpose is to make every day. We're a vibrant, fast-paced leading food manufacturer. Employing around 13,600 colleagues...
business_centerHigh salary

Process Engineer

placeRotherham, 5 mi from Sheffield
improvements, with the use of the DMAIC process Regularly reviews and analyses various types of manufacturing related reports and keeps senior management informed of significant activities and problems Optimise plant layout, production lines, machine operations...
apartmentPod TalentplaceManchester, 34 mi from Sheffield
Role: Global Logistics Improvement Manager Location: Remote (travel to Deeside twice per month) Salary: Up to £55,000 + bonus Embark on an exciting journey with a leading global medical products and technologies company dedicated to enhancing lives...
electric_boltImmediate start

Sales Ledger Clerk

apartmentElevation Recruitment LtdplaceRotherham
Elevation Recruitment are delighted to be working with a local Rotherham based business to support in the recruitment of an experienced Sales Ledger / Accounts Receivable Clerk to support them during a particularly busy period! This role will be working closely with the existing team, and will invo...
local_fire_departmentUrgent

Tax Assistant

apartmentMarks SattinplaceSheffield
Tax Assistant - Sheffield/ Hybrid - £25,000 - £28,000 DOE with Benefits.Marks Sattin, collaborating with a global Law Firm looking to expand their Tax Team due to sustainable growth within the business.The Tax Team, comprised of 20 talented individuals across the UK, seeks an enthusiastic and adapta...
apartmentPod TalentplaceManchester, 34 mi from Sheffield
Role: Global Logistics Improvement Manager Location: Remote (travel to Deeside twice per month) Salary: Up to £55,000 + bonus Embark on an exciting journey with a leading global medical products and technologies company dedicated to enhancing...
apartmentIcm GroupplaceSheffield
inside the Kingdom of Saudi Arabia & across the globe. Your primary role will be to provide process engineering and operations expertise to monitor, optimize, and drive performance improvement programs for Utilities, including remote and field technical...
apartmentBechtel CorporationplaceSheffield
Project Overview Bechtel is seeking to work with a major Indian corporation to provide Project Management Consultant (PMC) Services and Engineering Procurement and Construction Management (EPCM) Services for offsites and utilities (OSBL) for a multi...
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Incident Manager x3

Sheffield | Permanent | £50,000 - £60,000/year | www.cv-library.co.uk |
Incident Manager
Permanent
Sheffield/Hybrid (2 days per week on site)
Salary: £50k - £60k + benefits

We are actively looking to secure an Incident Manager to join Experis.

Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively.

Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development.

Your Key Responsibilities:

Incident Management: Lead the incident management process, ensuring that all incidents are logged, tracked, and resolved in a timely manner.

Incident Process Expertise: Utilize deep knowledge and expertise in incident management processes to effectively manage incidents and minimize service disruption.

Backlog Management: Support the delivery of the existing backlog, prioritizing incidents based on their impact and urgency.
Communication: Communicate effectively with stakeholders at all levels, providing regular updates on incident status and progress.

Problem Escalation: Escalate complex incidents to the appropriate teams or individuals, ensuring that they have all the information they need to resolve the issue.

Service Improvement: Identify trends and patterns in incidents to drive service improvement initiatives.
Training and Mentoring: Train and mentor staff in incident management best practices, enhancing their skills and capabilities.
Reporting: Generate regular reports on incident management performance, identifying trends and areas for improvement.
Compliance: Ensure all incident management activities comply with company policies and regulatory requirements.
Team Collaboration: Work collaboratively with other team members to ensure a high level of service is maintained at all times.

Benefits Include:

Contributory pension scheme
Employee Assistance Program
Medical and Dental cover
22 days holiday + bank holidays
Maternity Pay/Shared Parental leave and paternity leave
Sick pay

Suitable Candidates should submit CVs in the first instance