electric_boltImmediate start

Customer Service Assistant, County Durham

apartmentWickesplaceDurham, 8 mi from Seaham
Job Title: Customer Service AssistantSalary: £11.44 per hour Job Type: Part TimeWickes is more than just the nation’s favourite DIY store. It’s a place where we’ll ask for your ideas, listen to your opinions and value the contributions you make...
check_circleNew offer

Customer Advisor Assistant

placeDurham, 8 mi from Seaham
Customer Advisor Assistant £12.91 per hour Monday to Friday 37 hours per week Office Monday to Thursday - Home based on Friday 3 months Great opportunity to join a friendly team within the Meter Services department. Your main role...
local_fire_departmentUrgent

Customer Assistant

placeSouth Shields, 10 mi from Seaham
offering a 20 Hour contract which is fully flexible over 7 days. The Role You’ll Play As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You make sure our Customers have an outstanding experience every single...
starFeatured

Customer Assistant

apartmentBUZZ BingoplaceWashington, 8 mi from Seaham
offering a 16 Hour contract which is fully flexible over 7 days. The Role You’ll Play As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You make sure our Customers have an outstanding experience every single...
business_centerHigh salary

Customer Assistant Part Time

apartmentLidl GBplaceDurham, 8 mi from Seaham
collaborative, determined and we all pitch in to help each other out. Just like you. As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll...
thumb_up_altRecommended

Sales Assistant

apartmentBensons For BedsplaceSunderland, 4 mi from Seaham
passionate about people & giving great customer service, read on!The Role - Sales Assistant (In other businesses, this could be known as a 'Sales Assistant', 'Sales Advisor', 'Sales Executive', 'Retail Assistant', 'Team Member') We are currently looking...
Get new jobs by email!
Get email updates for the latest Customer Service Assistant jobs in Seaham
It's free, and you can cancel email updates at any time

Customer Service/Administration

Seaham | Permanent | www.cv-library.co.uk |
Manufacturing Administrator/Customer Service. Seaham

Initially to cover a period of Maternity leave with a view to going Permanent.

Main Responsibilities:

Enter orders, manage or escalate any concerns and ensure that appropriate changes were made to resolve customers’ concerns; Use creativity to design or explore the desired product requested if outside of the norm; Work with price lists and/or other department heads to determine charges for services requested, collect deposits or payments, or arrange for billing; Resolve any billing issues by processing product exchanges and working with accounting department to refund or credit where necessary; Partner with sales, marketing and operations teams to ensure meeting and exceeding customers’ service expectations; Support sales and business development initiatives when new options are available or where it would appropriately support the customer’s needs; Issues credits, sends order acknowledgements and composes letters to customers and potential customers; Communicates with all individuals whose involvement impacts customer communications; Primary point of contact for customers, interpreting and implementing customer instructions for the company to produce custom manufacturing products; Updates customer records; Prepares and sends quotes and provides written proposals to customers and potential customers; Interfaces with Territory Managers and VP of Sales; Other duties as assigned; Assimilates customer credit information and provide to the Assistant Controller; Track shipment status of customer orders