Language Recruitment Services LtdLondon, 16 mi from Watford
German Speaking Project Administrator
London
Salary: Up to £25,000
Job Reference SM013263
LRS (Language Recruitment Services) is currently seeking a German speaking Project Administrator for an international agency to work on one of their major...
Harrow, 6 mi from Watford
Trainee Project Administrator Placement Programme
Please note that this is a training course and fees apply.
Our money back guarantee
If after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we...
London, 16 mi from Watford
Role: Project Administrator
Contract: Permanent
Salary: £28 – 30,000
Location: Sutton Coldfield B73
Benefits: Hybrid working, commission opportunities, free parking, 29 days holiday
We are recruiting for an experienced Project Administrator...
Enfield, 13 mi from Watford
Job Title: Project Administrator
Location: Head Office in North London
Contract: Full Time (40 Hours Per Week)
Hours: Monday - Friday 8am - 5pm
Overview
Are you ready to play a crucial role in our dynamic M&E team? We're seeking a vibrant...
Taylor Hopkinson | Powered by BrunelLondon, 16 mi from Watford
Project Administrator required for a major offshore wind developer based in England Responsibilities Provide support to the project management team and Resource and Recruitment Manager, including scheduling meetings, arranging interviews, managing...
The South East Rivers TrustEngland
Do you have experience leading, designing and developing projects to improve the environment, our rivers or river catchments? We have an exciting opportunity for two people to come and join us as a Senior Project Officer on a permanent basis.
The Senior Project Officer roles offer an exciting ...
Page Personnel Secretarial & Business SupportLondon, 16 mi from Watford
Project Administrator
• Temporary - asap start to the end of July 2024
• Fully on-site in London, 5 days per week
• £15 per hour pay rate including holiday pay
• Non-profit organisation
Client Details
• A non-profit organisation - a leader...
Office AngelsLondon, 16 mi from Watford
company, is seeking an enthusiastic and motivated Project Administrator to join their team.
As a Project Administrator, you will be an integral part of the organisation, providing administrative support and ensuring the smooth running of projects...
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2nd Line Technical Support Engineer
Watford | Permanent | £25,000 - £36,000/year | www.cv-library.co.uk |
2nd Line Technical Support Engineer
Location: Hertfordshire, Watford
Salary: To £36,000
An excellent opportunity for a 2nd Line Technical Support Engineer with a background in working for MSP’s and real-world project deployments and experience with Microsoft 365 and Azure.
Requirements and skills
• Previous experience as a 1st & Second line engineer
• Proven experience in a similar role leveraging Microsoft 365
• Strong understanding of Microsoft 365 apps and services (such as SharePoint, Teams, and Exchange Online).
• Knowledge of cloud computing concepts, including infrastructure as a service (IaaS), platform as a service (PaaS), and software as a service (SaaS).
• Strong problem-solving skills and ability to work well in a team.
• Excellent communication skills with the ability to explain complex technical concepts to a non-technical audience.
• Relevant Microsoft certifications such as Microsoft Certified: Azure Solutions Architect Expert, Microsoft 365 Certified: Enterprise Administrator Expert, or similar credentials are highly preferred.
The 2nd Line technical support engineer will need to stay abreast of evolving technologies and Microsoft updates to provide the best possible advice and solutions to clients. The consultant must be comfortable working in a dynamic environment, managing multiple projects, and always ensuring client satisfaction.
Main Duties and Responsibilities
• Providing technical assistance: Assisting customers with troubleshooting and resolving technical issues related to software, hardware, or network systems. This may involve diagnosing problems, providing step-by-step instructions, or remotely accessing systems to resolve issues.
• Customer support: Responding to customer inquiries and providing timely and effective support through various channels such as phone, email, or chat. Ensuring customer satisfaction by addressing their concerns and resolving their technical issues in a professional and courteous manner.
• Problem analysis and resolution: Analysing and identifying the root cause of technical problems reported by customers. Developing and implementing solutions to resolve issues and prevent future occurrences. This may involve collaborating with other technical teams or escalating complex issues to higher-level support.
• Documentation and knowledge sharing: Creating and maintaining technical documentation, including troubleshooting guides, knowledge base articles, and FAQs. Sharing knowledge and best practices with colleagues and customers to enhance their understanding of products or systems and improve self-help resources.
• Testing and quality assurance: Assisting in the testing and quality assurance process by reproducing reported issues, identifying bugs, and providing feedback to the development team. Collaborating with cross-functional teams to ensure the quality and reliability of products or systems.
• Training and product education: Conducting small training sessions or workshops to educate customers or internal teams on the proper use and functionality of products or systems. Keeping up to date with the latest technologies and industry trends to provide accurate and relevant information.
• Collaboration and teamwork: Collaborating with cross-functional teams, such as manufacturers or sales teams, to provide feedback and contribute to product improvements. Sharing insights and suggestions to enhance customer experience and drive continuous improvement.
• Incident management: Managing and prioritizing technical issues reported by customers based on severity and impact. Following established processes and procedures to ensure timely resolution and minimize downtime.
• Continuous learning and professional development: Staying updated with the latest technologies, industry trends, and best practices through self-learning, training programs, or certifications. Continuously improving technical skills and knowledge to provide effective support and contribute to the overall success of the organization.
Bens: 23 days annual leave + UK bank holidays
Company pension
Medicash subscription
Job Types: Full-time, Permanent
Benefits:
• Casual dress
• Company events
• Company pension
• Free parking
• Health & wellbeing programme
• On-site parking
Location: Hertfordshire, Watford
Salary: To £36,000
An excellent opportunity for a 2nd Line Technical Support Engineer with a background in working for MSP’s and real-world project deployments and experience with Microsoft 365 and Azure.
Requirements and skills
• Previous experience as a 1st & Second line engineer
• Proven experience in a similar role leveraging Microsoft 365
• Strong understanding of Microsoft 365 apps and services (such as SharePoint, Teams, and Exchange Online).
• Knowledge of cloud computing concepts, including infrastructure as a service (IaaS), platform as a service (PaaS), and software as a service (SaaS).
• Strong problem-solving skills and ability to work well in a team.
• Excellent communication skills with the ability to explain complex technical concepts to a non-technical audience.
• Relevant Microsoft certifications such as Microsoft Certified: Azure Solutions Architect Expert, Microsoft 365 Certified: Enterprise Administrator Expert, or similar credentials are highly preferred.
The 2nd Line technical support engineer will need to stay abreast of evolving technologies and Microsoft updates to provide the best possible advice and solutions to clients. The consultant must be comfortable working in a dynamic environment, managing multiple projects, and always ensuring client satisfaction.
Main Duties and Responsibilities
• Providing technical assistance: Assisting customers with troubleshooting and resolving technical issues related to software, hardware, or network systems. This may involve diagnosing problems, providing step-by-step instructions, or remotely accessing systems to resolve issues.
• Customer support: Responding to customer inquiries and providing timely and effective support through various channels such as phone, email, or chat. Ensuring customer satisfaction by addressing their concerns and resolving their technical issues in a professional and courteous manner.
• Problem analysis and resolution: Analysing and identifying the root cause of technical problems reported by customers. Developing and implementing solutions to resolve issues and prevent future occurrences. This may involve collaborating with other technical teams or escalating complex issues to higher-level support.
• Documentation and knowledge sharing: Creating and maintaining technical documentation, including troubleshooting guides, knowledge base articles, and FAQs. Sharing knowledge and best practices with colleagues and customers to enhance their understanding of products or systems and improve self-help resources.
• Testing and quality assurance: Assisting in the testing and quality assurance process by reproducing reported issues, identifying bugs, and providing feedback to the development team. Collaborating with cross-functional teams to ensure the quality and reliability of products or systems.
• Training and product education: Conducting small training sessions or workshops to educate customers or internal teams on the proper use and functionality of products or systems. Keeping up to date with the latest technologies and industry trends to provide accurate and relevant information.
• Collaboration and teamwork: Collaborating with cross-functional teams, such as manufacturers or sales teams, to provide feedback and contribute to product improvements. Sharing insights and suggestions to enhance customer experience and drive continuous improvement.
• Incident management: Managing and prioritizing technical issues reported by customers based on severity and impact. Following established processes and procedures to ensure timely resolution and minimize downtime.
• Continuous learning and professional development: Staying updated with the latest technologies, industry trends, and best practices through self-learning, training programs, or certifications. Continuously improving technical skills and knowledge to provide effective support and contribute to the overall success of the organization.
Bens: 23 days annual leave + UK bank holidays
Company pension
Medicash subscription
Job Types: Full-time, Permanent
Benefits:
• Casual dress
• Company events
• Company pension
• Free parking
• Health & wellbeing programme
• On-site parking
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