HAYSManchester, 42 mi from Uttoxeter
Customer Service Administrator, based in Middleton, £25,000, immediate starting, European language needed
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This manufacturing business is seeking a Customer Service Administrator to join their team due to the growth and success...
Ashby de la Zouch, 20 mi from Uttoxeter
We are hiring on behalf of our client for an exciting role as a Customer Service Administrator. This role is for someone who puts customer service at the heart of their work and understands the importance of maintaining long-term, collaborative...
Marks SattinEngland
A Large Construction/Contractor firm is urgently seeking a Payroll Administrator, to take ownership of an entire process for one of their Groups. ...
Marks SattinStoke-on-Trent
My client is looking for an Accounts Assistant to join their team on a permanent basis, working 9AM - 5PM (Monday to Friday) Due to a recent expansion within their business!.Managing the sales and purchase ledger process.Communicate with clients and suppliers and handle their enquiries.Process trans...
Kelly Services (UK) LtdWest Bromwich, 24 mi from Uttoxeter
Are you a personable Customer service administrator with excellent skills in relationship building?
My Birmingham based client is looking for a Customer Service Administrator on a Temp to Perm basis. If successful you will be required to Deliver...
THE RECRUITMENT DUOBirmingham, 24 mi from Uttoxeter
Role: Customer Service Administrator
Contract: Permanent
Salary: £23,000 increasing to £23,500 plus annual bonus after probation
Location: Birmingham business park 3 days and home working 2 days
We are working on behalf of our client who...
Sf RecruitmentNottingham, 29 mi from Uttoxeter
in Hucknall (Newstead Village), dedicated to providing top-notch service to their valued customers. Currently, they are seeking a dedicated and enthusiastic individual to join their team as a Part-Time Customer Service Administrator.
Position: Customer Service...
Pertemps WarringtonWarrington, 45 mi from Uttoxeter
Job Title: Customer Service AdministratorLocation: Warrington (WA2)Salary: £26,769 p/yrShifts: Monday- Friday 08:00- 17:00Contract Type: PermanentWe are currently recruiting for an experienced Customer Service Administrator for our client based...
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Customer Service Administrator
Market Drayton | Permanent | £24,834/year | www.cv-library.co.uk |
Company Description
CML (Part of the Culina Group) provides integrated supply chain services and expertise for food and drink products that require strict refrigerated temperatures to the discount retailers.
At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you're valued, challenged, and inspired!
Job Description
Due to continued growth our Telford site are now recruiting for a Customer Service Administrator to join their friendly team on a 12 month fixed term contract.
Working hours: 4 on 4 off, 6am-6pm.
Salary: £24,834 per annum.
As a Customer Service Administrator you will co-ordinate front line response deal with problems and customer requests, liaise with other operational teams and be able to fulfil all office functions, supporting the CS manager whenever necessary.
Key Duties of a Customer Service Administrator include:
Answering calls for both internal and external personnel.
Problem solving for client, customer and Internal departments.
Meeting customer and client expectations.
Resolving customer and client queries.
Collating accurate information for client KPI packs and internal business reporting.
Maintain a high level of customer/ client focus.
Provide various reports for clients in a timely manner.
Check PODs have cleared on the system, investigate and clear down unallocated POD’s.
Chase outstanding POD’s from hauliers, depots, etc.
Other administration tasks as determined by the Customer Service Manager.
Qualifications
Strong communication skills with the ability to build rapport.
Computer literate with a good working knowledge of MS Office.
Excellent organisational skills with the ability to demonstrate a high level of expertise in a busy and demanding environment.
Have a flexible and adaptable approach to working in order to meet the requirements of the business, particularly at peak periods during the year.
Able to work to tight deadlines and manage your own time effectively.
Additional Information
As part of our drive to make CML a great place to work, we are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.
Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.
Our people are the driving force behind our success, which is why we offer a wide range of benefits which include:
Annual Leave – Competitive holiday entitlement.
Pension scheme – We want colleagues to enjoy a comfortable retirement so we offer a great contribution of 4% employee and 4% employer.
Life Assurance - x2 your annual salary.
Wellness – Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year.
Eye Care Vouchers – We can provide you with substantial savings with free eye tests and discounts on prescription glasses.
Reward & Recognition – We recognise that employees have gone the extra mile via Employee of the Month and Year, special recognition and long service awards.
Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings!If you meet the requirements for the above role and are looking for your next career opportunity, please apply now and become a part of our #WinningTeam
CML (Part of the Culina Group) provides integrated supply chain services and expertise for food and drink products that require strict refrigerated temperatures to the discount retailers.
At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you're valued, challenged, and inspired!
Job Description
Due to continued growth our Telford site are now recruiting for a Customer Service Administrator to join their friendly team on a 12 month fixed term contract.
Working hours: 4 on 4 off, 6am-6pm.
Salary: £24,834 per annum.
As a Customer Service Administrator you will co-ordinate front line response deal with problems and customer requests, liaise with other operational teams and be able to fulfil all office functions, supporting the CS manager whenever necessary.
Key Duties of a Customer Service Administrator include:
Answering calls for both internal and external personnel.
Problem solving for client, customer and Internal departments.
Meeting customer and client expectations.
Resolving customer and client queries.
Collating accurate information for client KPI packs and internal business reporting.
Maintain a high level of customer/ client focus.
Provide various reports for clients in a timely manner.
Check PODs have cleared on the system, investigate and clear down unallocated POD’s.
Chase outstanding POD’s from hauliers, depots, etc.
Other administration tasks as determined by the Customer Service Manager.
Qualifications
Strong communication skills with the ability to build rapport.
Computer literate with a good working knowledge of MS Office.
Excellent organisational skills with the ability to demonstrate a high level of expertise in a busy and demanding environment.
Have a flexible and adaptable approach to working in order to meet the requirements of the business, particularly at peak periods during the year.
Able to work to tight deadlines and manage your own time effectively.
Additional Information
As part of our drive to make CML a great place to work, we are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.
Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.
Our people are the driving force behind our success, which is why we offer a wide range of benefits which include:
Annual Leave – Competitive holiday entitlement.
Pension scheme – We want colleagues to enjoy a comfortable retirement so we offer a great contribution of 4% employee and 4% employer.
Life Assurance - x2 your annual salary.
Wellness – Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year.
Eye Care Vouchers – We can provide you with substantial savings with free eye tests and discounts on prescription glasses.
Reward & Recognition – We recognise that employees have gone the extra mile via Employee of the Month and Year, special recognition and long service awards.
Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings!If you meet the requirements for the above role and are looking for your next career opportunity, please apply now and become a part of our #WinningTeam
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