Caravan and Motorhome ClubEast Grinstead
15 Month Apprenticeship
Here at the Caravan and Motorhome Club, we are launching a fantastic Apprenticeship scheme and are looking for six Apprentice Customer Contact Agents to join us!
Whilst undertaking a Level 2 Customer Service Practitioner...
DPDBurgess Hill
Starting your own business as an Owner Driver with DPD has never been easier.With our Owner Driver Franchise scheme, you can run your own business and share in the growing success of DPD.We give you all you need to get started.From your own van, the best tech in the business and all the training to ...
JOBSECTIONLondon, 27 mi from East Grinstead
Travel Agent:
A leading Central London VIP travel company is looking for a Travel Agent to join their dynamic team. As a Travel Agent you will communicate using various mediums such as on the phone, email and face-to-face therefore the quality...
JOBSECTIONLondon, 27 mi from East Grinstead
Travel Agent:
A leading Central London VIP travel company is looking for a Travel Agent to join their dynamic team. As a Travel Agent you will communicate using various mediums such as on the phone, email and face-to-face therefore the quality...
Travel Trade Recruitment LondonSouthend-on-Sea, 42 mi from East Grinstead
Do you have previous travel experience within a retail or tour operator background?
We are working with an established independent travel agency in South Essex is seeking a Travel Consultant to join their team. If you have previous Travel Agency...
Candidate SourceEast Grinstead
An East Grinstead based company that aims to share its passion for enjoying the great outdoors by providing an unrivalled choice of quality places to stay, at locations world-wide is looking for an Apprentice Contact Centre Agent to join the team...
Get new jobs by email!
Get email updates for the latest Travel Agent jobs in East Grinstead
It's free, and you can cancel email updates at any time
Apprentice Customer Contact Agent x 6
East Grinstead | www.cv-library.co.uk |
15 Month Apprenticeship
Here at the Caravan and Motorhome Club, we are launching a fantastic Apprenticeship scheme and are looking for six Apprentice Customer Contact Agents to join us!
Whilst undertaking a Level 2 Customer Service Practitioner apprenticeship programme which will be for a minimum of 12 months (plus a 3 month end placement assessment), you will promote and sell a range of Club services and products, handle member and non-member enquiries and resolve complaints to the required standards.
Providing an exceptional level of customer service, you will promote and sell a range of Club services and products relating to Membership, Caravan Cover, Travel and UK sites, ensuring compliance with all standards. You will do this by taking inbound calls, making outbound calls, email, WebChat and social media if required.
About you
All that we ask is that you are educated to GCSE level (English & Maths at Level 4 or above) and ideally, but not essentially, hold A Levels (in any subject). Demonstrating a confident, empathetic and passionate approach to customer service, you will have good communication skills, both written and verbal, and the ability to adapt to new systems, changes and procedures as required.
Some exposure to a customer service environment would be advantageous, as would some knowledge of Google Suite, however these are by no means essential.
Additional info
The role is for 35 hours per week - Monday to Friday, 08:45 – 16:45 or 09:30 – 17:30 (10:00 – 18:00, March – August), rotated each week. This includes a 1 hour unpaid lunch break and 2 x 15 minute breaks.
Ideally, you will be able to work effectively from both home and our East Grinstead office location as required, although the majority of the working time will be office based.
We are looking at a start date of 8th July 2024. Due to the training programme should you be successful at the interview stage, we would request that you do not book annual leave during your first 6 weeks of employment.
Due to FCA regulations candidates will need to provide relevant information to complete an Adverse Financial Check and Basic Criminal Records Check and these will be undertaken via Experian through a secure portal.
About us
At the Caravan and Motorhome Club, we aim to share our passion for enjoying the great outdoors by providing an unrivalled choice of quality places to stay, at locations world-wide. We provide over one million members with access to nearly 3,000 locations in the UK and Europe, as well as giving them access to our vast knowledge and expertise in how to make the most of caravanning as a leisure pastime.
In return, we can offer you a competitive salary, 25 days holiday, a generous contributory pension scheme, private medical insurance, discounts at a number of retailers and discounts on club products.
The Caravan and Motorhome Club is committed to employing a diverse workforce. All applications are treated equally and we recruit purely on the basis of skills and experience. We know our greatest strength is our people, so differences are celebrated, and we strive to create an environment where colleagues feel respected and valued for their unique potential
Here at the Caravan and Motorhome Club, we are launching a fantastic Apprenticeship scheme and are looking for six Apprentice Customer Contact Agents to join us!
Whilst undertaking a Level 2 Customer Service Practitioner apprenticeship programme which will be for a minimum of 12 months (plus a 3 month end placement assessment), you will promote and sell a range of Club services and products, handle member and non-member enquiries and resolve complaints to the required standards.
Providing an exceptional level of customer service, you will promote and sell a range of Club services and products relating to Membership, Caravan Cover, Travel and UK sites, ensuring compliance with all standards. You will do this by taking inbound calls, making outbound calls, email, WebChat and social media if required.
About you
All that we ask is that you are educated to GCSE level (English & Maths at Level 4 or above) and ideally, but not essentially, hold A Levels (in any subject). Demonstrating a confident, empathetic and passionate approach to customer service, you will have good communication skills, both written and verbal, and the ability to adapt to new systems, changes and procedures as required.
Some exposure to a customer service environment would be advantageous, as would some knowledge of Google Suite, however these are by no means essential.
Additional info
The role is for 35 hours per week - Monday to Friday, 08:45 – 16:45 or 09:30 – 17:30 (10:00 – 18:00, March – August), rotated each week. This includes a 1 hour unpaid lunch break and 2 x 15 minute breaks.
Ideally, you will be able to work effectively from both home and our East Grinstead office location as required, although the majority of the working time will be office based.
We are looking at a start date of 8th July 2024. Due to the training programme should you be successful at the interview stage, we would request that you do not book annual leave during your first 6 weeks of employment.
Due to FCA regulations candidates will need to provide relevant information to complete an Adverse Financial Check and Basic Criminal Records Check and these will be undertaken via Experian through a secure portal.
About us
At the Caravan and Motorhome Club, we aim to share our passion for enjoying the great outdoors by providing an unrivalled choice of quality places to stay, at locations world-wide. We provide over one million members with access to nearly 3,000 locations in the UK and Europe, as well as giving them access to our vast knowledge and expertise in how to make the most of caravanning as a leisure pastime.
In return, we can offer you a competitive salary, 25 days holiday, a generous contributory pension scheme, private medical insurance, discounts at a number of retailers and discounts on club products.
The Caravan and Motorhome Club is committed to employing a diverse workforce. All applications are treated equally and we recruit purely on the basis of skills and experience. We know our greatest strength is our people, so differences are celebrated, and we strive to create an environment where colleagues feel respected and valued for their unique potential
Best jobs you don't want to miss: