HavenEngland
Join our team at Golden Sands set in the beautiful town of Rhyl with a gorgeous beach setting and lots of Haven fun.Quebec Road, Mablethorpe, Lincs LN12 1QJ GBR.Come andjoin our One Great Team here at Haven as a Fast Food Shift Leader!.Who doesn’t love a good takeaway? .At Haven, we’ve brought some ...
ExperisLeicester, 27 mi from Nottingham
Job Title: Infrastructure Engineer
Location: Hursley or Leicester
Working Model: on-site
Duration: initial contract will be from 01-09-2024 to 31-03-2025
Daily Rate Available: up to £498
Inside IR35 via Umbrella: Paystream, Advance, Giant
This is a...
Experis ItSheffield, 31 mi from Nottingham
API Service Modeler
12 month Contract
Sheffield 2 days a week
£530 via Umbrella
Would you like to join a global leader in consulting, technology services and digital transformation?
Our client is at the forefront of innovation to address the...
Experis ItStafford, 40 mi from Nottingham
IT Infrastructure Projects Engineer - South Staffordshire UK
Infrastructure Projects including systems such as Windows Servers, DNS, DHCP and Active Directory, Office 365, Exchange Online, MS Teams and Azure AD, SCCM - specifically MS Endpoint...
Experis UkNottingham
Azure Dev Ops Engineer (Technical Support) We are actively seeking an Azure Dev Ops Engineer with a focus on Technical Customer support and experience in Microsoft Azure, AI and Programming Languages.
This role offers the chance to work with a...
Experis UkNottingham
Network Support Engineer We are on the lookout for a Network Support Engineer to join a Global Tech Organisation in their progressive Customer Success Team.
This team are focused on working with enterprise customers to drive their business needs and...
Experis UkNottingham
Azure AI Engineer (Dev Ops) We’re on the lookout for an Azure AI Engineer with strong Cloud and Dev Ops Experience Giving you the opportunity to join a passionate and forward-thinking team working with a variety of customers to ensure the success of...
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Service Operations Analyst
Sheffield | Permanent | £40,000 - £45,000/year | www.cv-library.co.uk |
Service Operations Analyst
Hybrid - Remote with 2 days onsite per week in Sheffield
Permanent
£40,000 - £45,000
We are actively looking to secure a Service Operations Analyst to join Experis.
Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively.
Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development.
Role Details
Monitor the performance and availability of IT services, using service management tools to identify and respond to issues in a timely manner.
Incident Management: Log and categorize incidents, ensuring that they are assigned to the appropriate teams for resolution.
Communication: Communicate effectively with users, keeping them informed of incident progress and notifying them of any planned outages or service disruptions.
Problem Escalation: Escalate complex problems to the appropriate teams or individuals, ensuring that they have all the information they need to resolve the issue.
Service Request Fulfillment: Process service requests from users, ensuring that they are fulfilled in accordance with agreed service levels.
Documentation: Maintain accurate records of all service management activities, including incident logs, service requests, and problem records.
Continuous Improvement: Contribute to the continuous improvement of service management processes, identifying opportunities for improvement and suggesting changes.
Training: Stay up-to-date with the latest service management best practices and technologies, participating in training and development activities as required.
Compliance: Ensure all activities comply with company policies and regulatory requirements.
Team Collaboration: Work collaboratively with other team members to ensure a high level of service is maintained at all times.
Benefits Include:
• Contributory pension scheme
• Employee Assistance Program
• Medical and Dental cover
• 22 days holiday + bank holidays
• Maternity Pay/Shared Parental leave and paternity leave
• Sick pay
Hybrid - Remote with 2 days onsite per week in Sheffield
Permanent
£40,000 - £45,000
We are actively looking to secure a Service Operations Analyst to join Experis.
Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively.
Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development.
Role Details
Monitor the performance and availability of IT services, using service management tools to identify and respond to issues in a timely manner.
Incident Management: Log and categorize incidents, ensuring that they are assigned to the appropriate teams for resolution.
Communication: Communicate effectively with users, keeping them informed of incident progress and notifying them of any planned outages or service disruptions.
Problem Escalation: Escalate complex problems to the appropriate teams or individuals, ensuring that they have all the information they need to resolve the issue.
Service Request Fulfillment: Process service requests from users, ensuring that they are fulfilled in accordance with agreed service levels.
Documentation: Maintain accurate records of all service management activities, including incident logs, service requests, and problem records.
Continuous Improvement: Contribute to the continuous improvement of service management processes, identifying opportunities for improvement and suggesting changes.
Training: Stay up-to-date with the latest service management best practices and technologies, participating in training and development activities as required.
Compliance: Ensure all activities comply with company policies and regulatory requirements.
Team Collaboration: Work collaboratively with other team members to ensure a high level of service is maintained at all times.
Benefits Include:
• Contributory pension scheme
• Employee Assistance Program
• Medical and Dental cover
• 22 days holiday + bank holidays
• Maternity Pay/Shared Parental leave and paternity leave
• Sick pay