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Service Coordinator

Bennett & Game | Burton upon Trent | www.bennettandgame.com |
Job Profile

Service Coordinator required to join a well-established company based in the Kings Bromley area that specialises in the service, repair and maintenance of CNC and conventional machines tools.

This is a senior position that will require knowledge of CNC Machinery.

Service Coordinator Position Overview
 •  Organisation, allocation and tracking of jobs through to completion.
 •  Sourcing and purchasing spare parts.
 •  Planning and scheduling service work
 •  Following up on remedial work identified through service work.
 •  Costing and quoting for spare parts and onsite working as required by the customer.
 •  Overseeing job costing
 •  Keeping comprehensive and accurate job files
 •  Maintaining the accuracy of data held on the job management system Field motion
 •  Chasing up work and identifying new customers.
 •  Carrying out occasional supervisory site visits.
 •  Workshop Health and Safety checks.
 •  Any other duties as required within the scope of the role and commensurate to the pay grade.

Service Coordinator Position Requirements
 •  Educated to GCSE equivalent including Maths & English.
 •  Knowledge / experience in the engineering sector is essential.
 •  Good organisational and time management skills to manage schedules and priorities.
 •  Good communication skills to interact effectively with customers and employees.
 •  Proficiency in Microsoft Office Suite (Word, Outlook, Excel)
 •  Discretion, integrity, and professionalism in handling sensitive information adhering to Data Privacy and Confidentiality requirements.
 •  Ability to work independently and proactively to manage tasks
 •  Problem solving skills and attention to detail.
 •  Knowledge & ability to comply with Health & Safety requirements legislation

Service Coordinator Position Remuneration
 •  Full time - Permanent position
 •  Monday to Friday - 8am until 4:30pm (3:30pm finish on Fridays)
 •  Salary - £35,000 - £40,000 (DOE)
 •  31 days holiday including bank holidays
 •  Pension

Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, and contact you in relation to this application and the services we offer.