business_centerHigh salary

Amazon Delivery Partner

apartmentAmazon LogisticsplaceThornbury
Become an Amazon delivery partner/entrepreneur in logistics and write your own success story!.Are you customer-oriented, have good leadership skills and interested in setting up and developing a business? .Then the Amazon Delivery Service Partner (DSP) programme could be just the thing for you....
placeStroud
owned by both Cheltenham Borough and Cotswold District Councils and provides a range of environmental services - including waste collection, recycling, and street cleansing - across both areas. Benefits: Local work driving refuse lorries Health...
check_circleNew offer

Customer Service Advisor

placeStroud
from you! £28,000 per annum Monday to Friday 8.30 - 5 (Office based) The Chapel, Brimscombe Port, Brimscombe, GL5 2QG. Main Duties; Making outbound calls to existing customers to take their cooking oil orders and book in waste collections for used...
electric_boltImmediate start

Account Manager / Customer Service

placeStroud
of meeting customer expectations. Key Responsibilities & Duties You will be responsible for: Making outbound calls to existing customers to take their cooking oil orders and book in waste collections for used cooking oil. Building strong and lasting...
starFeatured

7.5t Driver

placeSouth Cerney
M4 Recruitment are currently recruiting for a 7.5T Street Cleansing Driver to work for a waste collection service company based in the Cotswolds. Main Purpose of the role: To carry out a wide range of routine street cleaning activities in various...
local_fire_departmentUrgent

Health & Safety Coordinator

apartmentNPLplaceTeddington
Putsimply, we set the standards by which everything is measured.Indoing so, the National Physical Laboratory is helping to combatissues on a global scale such as climate change, curing diseasesand the development of cutting-edge communications technology.Ourpeople are our greatest asset.They deserve...
apartmentBrook Street UK CareersplaceStroud
Customer Account Manager Full time £28,000 per annum Location: Brimscombe Start date - ASAP You will be responsible for:  •  Making outbound calls to existing customers to take their orders and book in waste collections.  •  Building strong...
thumb_up_altRecommended

Account Manager / Customer Service

apartmentBrook StreetplaceStroud
of meeting customer expectations. Key Responsibilities & Duties You will be responsible for: Making outbound calls to existing customers to take their cooking oil orders and book in waste collections for used cooking oil. Building strong and lasting...
Get new jobs by email!
Get email updates for the latest Waste Collection jobs in Gloucestershire
It's free, and you can cancel email updates at any time

Customer Service Advisor

Stroud | www.cv-library.co.uk |
Fantastic opportunity to join a well-established company within the environmental industry as a customer service advisor with progression opportunities in Stroud! Are you passionate about ensuring a 5* service to customers and are an experienced advisor within an office environment?
If so we would love to hear from you!

£28,000 per annum
Monday to Friday 8.30 - 5 (Office based)
Based in Stroud - Commutable from Gloucester, Cheltenham, Cotswolds areas

Main Duties; o Making outbound calls to existing customers to take their cooking oil orders and book in waste collections for used cooking oil.
o Building strong and lasting relationships with your assigned customers and ensuring their satisfaction and loyalty and retention.
o Interacting with the telesales and field sales teams who prospect new customers, taking ownership of those new customers and onboarding them correctly.
o Handling inbound calls from customers who have queries, complaints, or feedback about our products and services.
o Monitoring sales email, web enquiries, and social media messages and responding to them in a timely and professional manner.
o Interacting with depot managers and staff to coordinate deliveries, collections, and stock levels.
o Updating customer records and order details on our CRM system to ensure prompt service and accurate invoicing.
o Reporting on customer feedback, issues, and sales performance

Person Specification; o Excellent communication and interpersonal skills, both written and verbal.

o Experience in a customer service role is essential within an office environment
o A friendly, positive, and customer-focused attitude.
o Proficient in Microsoft Office and CRM software is essential.

If interested in this role, please click APPLY NOW a member of the team will be in touch if successful