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Telesales Parts Advisor

Wokingham | Permanent | £24,000 - £32,000/year | www.cv-library.co.uk |
Telesales Parts Advisor
£27k basic with £32k OTE
Reading
Permanent/Full Time
Working Hours: Monday to Friday (8am – 5.30pm or 7am – 5pm) / 1 in 4 Saturdays (8.30am – 12.30pm)
Benefits include: 33 days Annual Leave; Discounts of Vehicle Purchases; Birthday off; Workplace Pension Scheme

Our client, a dealership in the Reading area, is on the lookout to recruit an experienced Parts Advisor to join their busy team. If you are interested in finding out more – please contact us today!

Duties & Responsibilities of a Telesales Parts Advisor:
 •  Establishing all customers’ needs for the correct required parts; diagnosing and recommending as appropriate.
 •  Dealing with all incoming enquiries from retail customers.
 •  Helping and assisting in all aspects of the warehouse.
 •  Selling parts to retail and wholesales customers.
 •  Delivering exceptional customer service to external and internal customers.
 •  Assisting in stock checks.
 •  Maintaining a strong working relationship with the manufacturer.
 •  Discussing relevant promotions and offers to customers.
 •  Receiving, recording and allocating parts and consumables from suppliers.

Your Background & Skill:
 •  Proven experience as a Parts Advisor within the motor trade (2 years minimum).
 •  Experience of using Kerridge ADP Drive would be advantageous.
 •  Excellent telephone manner/communication skills.
 •  Ability to work towards deadlines.
 •  Committed to delivering excellent customer service.
 •  Confident and professional.
For further details on this Parts Advisor role and other jobs in the motor trade, please submit your CV to Adam Curtis of ACS Automotive Recruitment Consultancy