Kingston upon Hull
is completed
• Respond promptly and positively to service all requests from the Helpdesk and to assess the requirements of the job and carry out repairs as and where necessary
• Conduct emergency lighting tests and repairs
• Identify non-repairable...
Premier Group RecruitmentEngland
Job Description
Role: Helpdesk Engineer
Skills: - helpdesk, logging tickets, solving user issues, Office365, Windows10, Windows Server, problem solver, people person, able to work independently and in team.
I have a client based in Brighton who...
MKM Building SuppliesKingston upon Hull
MKM operates throughout the UK with 127+ branches and a central support function based in Hull.
Due to continuing expansion, additional IT Support Specialists are being sought to work as part of the IT Helpdesk and wider IT Team, to assist users...
Toywise Original LtdEngland
Job Description
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Help Desk Operator
Job description (Code: 3132)
Our UK based company is looking to recruit an experienced Help Desk Operator. We are a Manchester-based company looking for a hardworking individual to provide front desk IT...
MKM Building SuppliesEast Riding of Yorkshire
MKM operates throughout the UK with 127+ branches and a central support function based in Hull.
Due to continuing expansion, additional IT Support Specialists are being sought to work as part of the IT Helpdesk and wider IT Team, to assist users...
MKM Building SuppliesEast Riding of Yorkshire
MKM operates throughout the UK with 127+ branches and a central support function based in Hull.
Due to continuing expansion, additional IT Support Specialists are being sought to work as part of the IT Helpdesk and wider IT Team, to assist users...
MKM Building SuppliesEast Riding of Yorkshire
MKM operates throughout the UK with 127+ branches and a central support function based in Hull.
Due to continuing expansion, additional IT Support Specialists are being sought to work as part of the IT Helpdesk and wider IT Team, to assist users...
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Helpdesk Coordinator
England | Contract | www.cv-library.co.uk |
Morson are recruiting for Helpdesk Coordinator for a 12 month project based in London Victoria to start ASAP.
Key Responsibilities
TFL require a Helpdesk Coordinator to join our facilities helpdesk on the Transport for London contract in Victoria
Approx. 14 months to cover Maternity leave starting in May
Hours: 8.00am – 5.00pm or 9.00am – 6.00pm (4x Days in the office, 1x day from home per week)
The Helpdesk Coordinator will be responsible managing incoming calls and emails ensuring excellent customer service is provided to our clients. They will log and create new job orders, assign them to the relevant engineer or contractor and update the bespoke systems and spreadsheets.
The successful candidate will have a confident telephone manner, solid IT skills and excellent attention to detail developed from previous experience in a facilities helpdesk or call centre-like environment.
Answering all incoming calls in a timely manner
Monitoring email inbox and action all incoming enquiries
Raising enquiries, defects and jobs and assign to maintenance team
Logging jobs into CAFM system – Maximo
Populating and updating spreadsheets
Key Management
Certificate Administration
Liaising with other staff members, including external contractors
Key Skills
Previous facilities experience is highly desirable
Previous experience within a customer service, phone-based environment
Previously used Maximo or similar CAFM system
Excellent telephone manner and attention to detail
Proficient IT Skills including MS Office (Outlook, Excel)
Please send CVs to (url removed)
Key Responsibilities
TFL require a Helpdesk Coordinator to join our facilities helpdesk on the Transport for London contract in Victoria
Approx. 14 months to cover Maternity leave starting in May
Hours: 8.00am – 5.00pm or 9.00am – 6.00pm (4x Days in the office, 1x day from home per week)
The Helpdesk Coordinator will be responsible managing incoming calls and emails ensuring excellent customer service is provided to our clients. They will log and create new job orders, assign them to the relevant engineer or contractor and update the bespoke systems and spreadsheets.
The successful candidate will have a confident telephone manner, solid IT skills and excellent attention to detail developed from previous experience in a facilities helpdesk or call centre-like environment.
Answering all incoming calls in a timely manner
Monitoring email inbox and action all incoming enquiries
Raising enquiries, defects and jobs and assign to maintenance team
Logging jobs into CAFM system – Maximo
Populating and updating spreadsheets
Key Management
Certificate Administration
Liaising with other staff members, including external contractors
Key Skills
Previous facilities experience is highly desirable
Previous experience within a customer service, phone-based environment
Previously used Maximo or similar CAFM system
Excellent telephone manner and attention to detail
Proficient IT Skills including MS Office (Outlook, Excel)
Please send CVs to (url removed)