HavenEngland
Join our team at Golden Sands set in the beautiful town of Rhyl with a gorgeous beach setting and lots of Haven fun.Quebec Road, Mablethorpe, Lincs LN12 1QJ GBR.Come andjoin our One Great Team here at Haven as a Fast Food Shift Leader!.Who doesn’t love a good takeaway? .At Haven, we’ve brought some ...
Manchester, 17 mi from Rawtenstall
Position: Customer Relationship Account Manager
Location: Manchester, on-site
Salary: £25,000 - £27,000
Before you apply: Please read through the description in detail and make sure you are suitable for the role. You must also be happy to be 5...
Manchester, 17 mi from Rawtenstall
Red Recruitment is recruiting a Relationship Manager to join our client who supports over 70,000 organisations with their services across the UK and Ireland. The salary for this position is up to £30,000 per annum and is located in Manchester...
EvriBury
Join Our Team of Self-Employed Couriers! - **£2000 Welcome Payment!**.Are you looking for a flexible job with great earning potential? Look no further!.We have immediate opportunities for you to join our team with plenty of options for you to choose from across our 7-day delivery operation and the b...
Pearson CarterSkipton, 21 mi from Rawtenstall
and infrastructure
• Strong understanding of the Microsoft Dynamics CRM platform, core modules and technologies
• Configuration of CRM, customisations, plugins, workflows, and integrations
• Experience in Azure infrastructure and its tools such as Azure API manager...
BeTechnology Group LimitedManchester, 17 mi from Rawtenstall
on site, there is no flexibility on this.
I am currently partnered with a Managed Services Provider based in Manchester who are looking for a driven and enthusiastic Customer Relationship Manager to work alongside the Head of Account Management.
Your...
Flat Fee RecruiterManchester, 17 mi from Rawtenstall
Our client, a dynamic B2B energy supplier committed to rewarding small to medium-sized businesses, is hiring for an experienced, talented Partner and TPI Relationship Manager to join their growing team in Manchester.
A wonderful opportunity awaits...
Aimee Willow ConnexManchester, 17 mi from Rawtenstall
The Role
The Relationship Manager is responsible for proactively managing client relationships, seeking new opportunities and determining a strategy to effectively manage risk and
maximise our client’s lifecycle.
Relationship Managers are also...
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Customer Relations Advisor / Customer Care Coordinator
Rochdale | Permanent | £23,000 - £28,000/year | www.cv-library.co.uk |
Customer Relations Advisor / Customer Care Coordinator
Are you passionate about delivering exceptional customer experiences in the housing sector?
Do you thrive in a collaborative environment where your efforts make a real difference?
If so, we've a fantastic opportunity here for a Customer Relations Advisor, based at my clients office in Rochdale.
The Employer;
My client are the North West regional division of a 5-Star PLC Housebuilder who work across the UK through various regional offices, delivering at the affordable end of the housing market, often targeting first time buyers and second-steppers with an affordable yet quality and high-spec build.
The role;
As a Customer Care/Relations Advisor, you will will play a pivotal role in ensuring the delivery of a 5-Star customer experience.
This role will see you working with the customer, around reported defects and snags in their new build homes and by liaising with the Customer Care Manager, on-site build teams, Customer Care Technicians and externally based sub-contractors ensure these issues are rectified in a speedy fashion yet with quality and customer satisfaction the ultimate priority.
You will;
Efficiently manage all regional complaints, ensuring timely resolution and compliance with industry and internal group quality codes.
Champion the customer journey, supporting the continuous drive to deliver 5-Star customer service.
Handle inbound customer emails, calls and manage voicemail messages.
Respond to all enquiries within SLAs and manage the Customer Care email inbox effectively.The ideal candidate will:
Have excellent customer relationship management skills, both online and face-to-face.
Have strong communication skills, written and verbal, with a focus on customer service.
Be proficient in Microsoft packages (Word, Excel, PowerPoint, Outlook).
Have previous experience in a customer service role in the housing sector.
Be able to work collaboratively in a team environment.
Preferably have previous understanding and appreciation of build methods, NHQC, and customer service practices.Package Highlights:
Competitive salary of between £23,000 and £28,000 (DOE).
Holidays; enjoy 26 days per annum, plus bank holidays.
Discretionary Bonus Scheme: Recognizing contributions with bonuses.
Holiday Buy Back Scheme: Flexibility to manage time off.
Company Pension Scheme: Secure your future with a pension plan.
Private Medical Insurance Scheme: Comprehensive healthcare coverage.For more information, contact Kris Convery ((phone number removed)) or find me on LinkedIn.
I'm always happy to have a chat via DM if you prefer or it's easier during working hours when it may be difficult to chat on the phone.
INDC
Are you passionate about delivering exceptional customer experiences in the housing sector?
Do you thrive in a collaborative environment where your efforts make a real difference?
If so, we've a fantastic opportunity here for a Customer Relations Advisor, based at my clients office in Rochdale.
The Employer;
My client are the North West regional division of a 5-Star PLC Housebuilder who work across the UK through various regional offices, delivering at the affordable end of the housing market, often targeting first time buyers and second-steppers with an affordable yet quality and high-spec build.
The role;
As a Customer Care/Relations Advisor, you will will play a pivotal role in ensuring the delivery of a 5-Star customer experience.
This role will see you working with the customer, around reported defects and snags in their new build homes and by liaising with the Customer Care Manager, on-site build teams, Customer Care Technicians and externally based sub-contractors ensure these issues are rectified in a speedy fashion yet with quality and customer satisfaction the ultimate priority.
You will;
Efficiently manage all regional complaints, ensuring timely resolution and compliance with industry and internal group quality codes.
Champion the customer journey, supporting the continuous drive to deliver 5-Star customer service.
Handle inbound customer emails, calls and manage voicemail messages.
Respond to all enquiries within SLAs and manage the Customer Care email inbox effectively.The ideal candidate will:
Have excellent customer relationship management skills, both online and face-to-face.
Have strong communication skills, written and verbal, with a focus on customer service.
Be proficient in Microsoft packages (Word, Excel, PowerPoint, Outlook).
Have previous experience in a customer service role in the housing sector.
Be able to work collaboratively in a team environment.
Preferably have previous understanding and appreciation of build methods, NHQC, and customer service practices.Package Highlights:
Competitive salary of between £23,000 and £28,000 (DOE).
Holidays; enjoy 26 days per annum, plus bank holidays.
Discretionary Bonus Scheme: Recognizing contributions with bonuses.
Holiday Buy Back Scheme: Flexibility to manage time off.
Company Pension Scheme: Secure your future with a pension plan.
Private Medical Insurance Scheme: Comprehensive healthcare coverage.For more information, contact Kris Convery ((phone number removed)) or find me on LinkedIn.
I'm always happy to have a chat via DM if you prefer or it's easier during working hours when it may be difficult to chat on the phone.
INDC
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