Services Manager - Security & Cleaning
ABM UK | Poole | Full-time | apply.workable.com |
JOB TITLE: Services Manager - Security & Cleaning
LOCATION: Dolphin Centre, Poole
WORKING HOURS: 40 HOURS PER WEEK
SALARY: £36,875 per annum
🌟 Join Our Team at the Dolphin Centre! 🌟
ABM is seeking a proactive and dedicated Services Manager to oversee our security, cleaning, and pest control services at the Dolphin Poole. This role is not just about management; it’s about inspiring a team and making an impact in the heart of Poole.
What You Will Do:
• Lead and manage the delivery of top-notch security and cleaning services.
• Ensure excellence in all areas of responsibility, maintaining high standards of cleanliness and security.
• Collaborate with stakeholders to tackle challenges and devise innovative solutions.
• Contribute to Place Based Social impact initiatives, making a real difference in the community.
Who You Are:
• A leader with a vision for impeccable service delivery.
• Passionate about creating safe, clean, and welcoming environments.
• A problem-solver who thrives on meeting challenges head-on.
• Community-minded, eager to drive positive change in the Dolphin Poole area.
Why Join Us?
• Empowerment to make decisions that elevate our services.
• Supportive team environment where your contributions are valued.
• Opportunities for professional growth and community involvement.
• Competitive salary and benefits package.
OVERVIEW OF JOB DESCRIPTION
Management and delivery of security, cleaning and pest control contract to the required standard of both ABM and the client.
As the Soft Services Manager you will be required to ensure all areas of responsibility are cleaned and secured to a high standard. You will also collaborate with various stakeholders to understand the challenges and deliver effective solutions.
MAIN DUTIES & RESPONSIBILITIES
• Line management of security and cleaning teams
• Manage budget and track expenditure to meet P&L forecasts
• Control rosters to ensure correct manning levels to meet SLA’s
• Oversee timesheet input to maintain accurate payroll information
• Manage recruitment, development and training of staff
• Attend monthly review meetings using PowerPoint presentation
• Conduct regular cleaning audits to ensure a clean environment
• To support ESG initiatives and Place Based Social Impact initiatives.
• To conduct investigations and disciplinaries when required
• Proactive approach, suggesting new initiatives and best practice
• Ensure compliance to the Data Protection Act
• Review and conduct risk assessments
• Flexible to meet operational needs such as out of hours welfare visits and Saturday duty manager
• Manage the correct use of chemicals adhering to COSHH regulations
• Ensure monthly Toolbox Talks are conducted by Team Leaders and recorded
• Record sickness and conduct Return to Work interviews
• Complete absent management process
• Ensure all staff are familiar with and adhere to ABM’s and the clients H&S policies
PERSON SPECIFICATION - ESSENTIAL
• Ability to communicate and engage effectively with clients & staff
• Strong leadership skills
• Ability to prioritise tasks
• Excellent report writing skills
• IOSH Managing Safely
• SIA licence SG
• Minimum 2 years’ experience in a similar role
• Excellent computer skills (Excel & PowerPoint)
• Experience of conducting investigations & disciplinaries
DESIRABLE
• CCTV licence
• Degree in relevant field
• First Aid qualification
• Member of professional body
• BICS qualification
Benefits
We’re proud to offer a great range of benefits including:
• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access to Lifeworks, our innovative employee app where you can find:
• Perks: discounts, gift cards, cashback, and exclusive offers
• Life: Search for resources and tools on topics ranging from family and life to health, money and work
• Support: Online chat or telephone service for urgent support in a crisis
For more information about ABM’s benefits, visit our careers page
ABOUT US
ABM is one of the world’s largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions.
ABM delivers these custom facility solutions to properties across a wide range of industries – from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more.
In the UK we’re proud to service icon sites across the country with more than 10,000 team members. For more information, visit www.abm.co.uk.
ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
LOCATION: Dolphin Centre, Poole
WORKING HOURS: 40 HOURS PER WEEK
SALARY: £36,875 per annum
🌟 Join Our Team at the Dolphin Centre! 🌟
ABM is seeking a proactive and dedicated Services Manager to oversee our security, cleaning, and pest control services at the Dolphin Poole. This role is not just about management; it’s about inspiring a team and making an impact in the heart of Poole.
What You Will Do:
• Lead and manage the delivery of top-notch security and cleaning services.
• Ensure excellence in all areas of responsibility, maintaining high standards of cleanliness and security.
• Collaborate with stakeholders to tackle challenges and devise innovative solutions.
• Contribute to Place Based Social impact initiatives, making a real difference in the community.
Who You Are:
• A leader with a vision for impeccable service delivery.
• Passionate about creating safe, clean, and welcoming environments.
• A problem-solver who thrives on meeting challenges head-on.
• Community-minded, eager to drive positive change in the Dolphin Poole area.
Why Join Us?
• Empowerment to make decisions that elevate our services.
• Supportive team environment where your contributions are valued.
• Opportunities for professional growth and community involvement.
• Competitive salary and benefits package.
OVERVIEW OF JOB DESCRIPTION
Management and delivery of security, cleaning and pest control contract to the required standard of both ABM and the client.
As the Soft Services Manager you will be required to ensure all areas of responsibility are cleaned and secured to a high standard. You will also collaborate with various stakeholders to understand the challenges and deliver effective solutions.
MAIN DUTIES & RESPONSIBILITIES
• Line management of security and cleaning teams
• Manage budget and track expenditure to meet P&L forecasts
• Control rosters to ensure correct manning levels to meet SLA’s
• Oversee timesheet input to maintain accurate payroll information
• Manage recruitment, development and training of staff
• Attend monthly review meetings using PowerPoint presentation
• Conduct regular cleaning audits to ensure a clean environment
• To support ESG initiatives and Place Based Social Impact initiatives.
• To conduct investigations and disciplinaries when required
• Proactive approach, suggesting new initiatives and best practice
• Ensure compliance to the Data Protection Act
• Review and conduct risk assessments
• Flexible to meet operational needs such as out of hours welfare visits and Saturday duty manager
• Manage the correct use of chemicals adhering to COSHH regulations
• Ensure monthly Toolbox Talks are conducted by Team Leaders and recorded
• Record sickness and conduct Return to Work interviews
• Complete absent management process
• Ensure all staff are familiar with and adhere to ABM’s and the clients H&S policies
PERSON SPECIFICATION - ESSENTIAL
• Ability to communicate and engage effectively with clients & staff
• Strong leadership skills
• Ability to prioritise tasks
• Excellent report writing skills
• IOSH Managing Safely
• SIA licence SG
• Minimum 2 years’ experience in a similar role
• Excellent computer skills (Excel & PowerPoint)
• Experience of conducting investigations & disciplinaries
DESIRABLE
• CCTV licence
• Degree in relevant field
• First Aid qualification
• Member of professional body
• BICS qualification
Benefits
We’re proud to offer a great range of benefits including:
• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access to Lifeworks, our innovative employee app where you can find:
• Perks: discounts, gift cards, cashback, and exclusive offers
• Life: Search for resources and tools on topics ranging from family and life to health, money and work
• Support: Online chat or telephone service for urgent support in a crisis
For more information about ABM’s benefits, visit our careers page
ABOUT US
ABM is one of the world’s largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions.
ABM delivers these custom facility solutions to properties across a wide range of industries – from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more.
In the UK we’re proud to service icon sites across the country with more than 10,000 team members. For more information, visit www.abm.co.uk.
ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Don’t miss out on new job vacancies!
Create a job alert for: Health Compliance, Poole
It's free, and you can cancel email updates at any time