Nelsons SolicitorsNottingham, 18 mi from Coalville
them through complex legal issues they face. The desire to push ourselves forwards to better serve our clients has been a constant throughout our evolution.
The role
We are seeking to recruit an experienced and enthusiastic internal communications...
Loughborough UniversityLoughborough, 6 mi from Coalville
Job Title: Internal Communications OfficerJob Reference: REQ240357Date Posted: Mon, 22 Apr 2024 00:00:00 GMTApplication Closing Date: Sun, 19 May 2024 00:00:00 GMTLocation: LoughboroughPackage: Administrative Services grade 5 from £27979 to £32982...
HillarysNottingham, 18 mi from Coalville
We're looking to recruit an Internal Communications Manager to join our friendly and dynamic Marketing team. This exciting role is on a hybrid basis, with three days working from our offices in Nottingham and two days working from home...
Leicester, 15 mi from Coalville
Job Title: Internal Communications Specialist
Contract: Full Time, Permanent
Location: Leicester, Leicestershire (Hybrid Working)
Salary: £30,000 - £35,000
Start Date: ASAP - Happy to work around notice periods
The Commercial division at SF...
Hays Plc - HaysLoughborough, 6 mi from Coalville
Job Title: Internal Communications Manager Department: Marketing Salary Range: £32,000 - £38,000 Work Type: In office Location: Loughborough
Job Overview:
Seeking an Internal Communications Manager to develop and implement a robust internal...
Hillarys HR CareersNottingham, 18 mi from Coalville
Are you passionate about communications and looking for your next career move? We have an exciting opportunity to join our Marketing team as an Internal Communications Executive. This role will involve hybrid working, with two days working from home...
MHRRuddington, 13 mi from Coalville
and play a vital role in advancing our internal communications strategy. Your contributions will be instrumental in promoting effective information sharing within our organisation, fostering a culture of open dialogue, elevating our brand consistency...
SaltDerby, 11 mi from Coalville
Internal Communications Manager
Scroll down to find an indepth overview of this job, and what is expected of candidates Make an application by clicking on the Apply button.
Fashion and Lifestyle Retailer
Mansfield
£45K - £50K per annum
Overview...
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Support Specialist - Fixed Term, Amazon Freight EU
Amazon | Coalville | www.amazon.jobs |
Providing excellent service every time is part of our mission to become the world’s most customer-centric company. As a Support & Ops Specialist you exemplify our Customer Service Mission Statement by using operational expertise to assist the UK network with technical skills, process improvement initiatives and customer escalations.
Key job responsibilities
Listen closely to customers; understand, paraphrase and prioritise customer needs before providing appropriate solutions
Communicate with customers using verbal and written communication methods, ensuring accuracy and concision.
Utilise conflict resolution and decision making skills as applicable to customer, demonstrate highly effective listening skills and patience
Be aware of and adhere to applicable company policies when dealing with customer interactions
Facilitate flow of information between Amazon Freight and our external customers, proactively resolving any potential issues that impacts customer experience and performance delivery
Maintain knowledge of resources and operational procedures
Collaborate with team members to strive for continuous improvement
Work independently on projects or tasks to identify and resolve issues
A day in the life
A Support & Ops Specialist facilitates flow of information between Amazon Freight and our external customers, proactively resolving any potential issues that impacts customer experience and performance delivery. A Support & Ops Specialist provides proactive and timely resolution to any issue in hand by researching & querying internal tools, by taking real-time decisions and having an effective communication with the stakeholders (verbal and written) that build rapport.
About the team
We are open to hiring candidates to work out of one of the following locations:
Coalville, LEC, GBR- Advanced proficiency in both written and verbal in English (Minimum B2 Common European Framework of Reference, CEFR)
• Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership
• Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
• Relevant experience in analysing data and creating reports for leadership Advanced proficiency in both written and verbal in English (Minimum B2 Common European Framework of Reference, CEFR)- Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.
• Relevant experience of process improvement techniques including but not limited to kaizen, gemba, process mapping and Aces certification.
• Relevant experience in a logistical working environment
• Proficiency in verbal and written German
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.
Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT.
If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel:+448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel:+3531800851489).
Key job responsibilities
Listen closely to customers; understand, paraphrase and prioritise customer needs before providing appropriate solutions
Communicate with customers using verbal and written communication methods, ensuring accuracy and concision.
Utilise conflict resolution and decision making skills as applicable to customer, demonstrate highly effective listening skills and patience
Be aware of and adhere to applicable company policies when dealing with customer interactions
Facilitate flow of information between Amazon Freight and our external customers, proactively resolving any potential issues that impacts customer experience and performance delivery
Maintain knowledge of resources and operational procedures
Collaborate with team members to strive for continuous improvement
Work independently on projects or tasks to identify and resolve issues
A day in the life
A Support & Ops Specialist facilitates flow of information between Amazon Freight and our external customers, proactively resolving any potential issues that impacts customer experience and performance delivery. A Support & Ops Specialist provides proactive and timely resolution to any issue in hand by researching & querying internal tools, by taking real-time decisions and having an effective communication with the stakeholders (verbal and written) that build rapport.
About the team
We are open to hiring candidates to work out of one of the following locations:
Coalville, LEC, GBR- Advanced proficiency in both written and verbal in English (Minimum B2 Common European Framework of Reference, CEFR)
• Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership
• Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
• Relevant experience in analysing data and creating reports for leadership Advanced proficiency in both written and verbal in English (Minimum B2 Common European Framework of Reference, CEFR)- Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.
• Relevant experience of process improvement techniques including but not limited to kaizen, gemba, process mapping and Aces certification.
• Relevant experience in a logistical working environment
• Proficiency in verbal and written German
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.
Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT.
If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel:+448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel:+3531800851489).
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