Energy Advice Programme Manager
Burnham and Weston Energy CIC | Burnham-on-Sea | Permanent, Contract | Full-time, Part-time | £45,000/year | www.charityjob.co.uk |
Burnham and Weston Energy CIC is looking for a programme manager to nurture and grow our energy advice service.
The service is delivered by a small team of trained Home Energy Advisors who visit people in their homes to provide advice on how they can save money on their bills and make their homes warmer and healthier to live in. They also install small energy efficiency measures such as LED lights, draft proofing and radiator reflectors.
Households are then referred on to further support to help them access welfare payments and grant funding for home upgrades including insulation, boiler replacement and energy efficient appliances.
The current team of 2 Home Energy Advisors have capacity to deliver around 700 home visits per year. We receive referrals from a range of local organisations. We employ a Programme Co-ordinator to manage and generate home visit referrals and bookings, provide follow up support, and manage events and communications.
From this foundation, our growth objectives for the Home Energy Savings service are to:
Continue to raise awareness of the service amongst local organisations and the public, and increase the number of referrals and vulnerable householders who benefit.
Grow the team of Home Energy Advisors as demand requires, to at least double the team by the end of 2025.
Secure additional funding to support the service.
Develop partnerships which broaden and deepen the ways we can help households, including unlocking funding and support for energy efficiency retrofit.
Role responsibilities
Manage, mentor and support our team of Home Energy Advisors and the Programme Co-ordinator, and oversee its growth.
Responsible for team safeguarding, H&S, mental health, team building, mentoring and training;
Manage the delivery of our Home Energy Saving Service across North Somerset and the former districts of Sedgemoor and West Somerset and Taunton, seeking opportunities to strengthen and grow the service.
Manage the delivery of grant funder requirements including ensuring KPIs are met, budgets managed and reports provided.
Manage the delivery of our referral partnership contract with LEAP AgilityEco including ensuring KPIs and contractual requirement are met and that households referred to LEAP receive the best possible support.
To secure and manage further funding partnerships (such as Redress or MCS funding), Responsible for ensuring company policies relating to the advice programme are kept up to date and consistent with requirements or partners. Responsible for ensuring working practice is in accordance with our policies and that risk assessments and management plans are in place and adhered to.
Manage relationships with organisations referring households to the energy support programme and receiving onward referrals from us.
Develop partnerships which broaden and deepen the ways we can help households.
Develop our CRM and IT systems.
Represent Burnham & Weston Energy at local events and forums, nurture and grow our networks and relationships with local stakeholders and deliver our comms via the website and social media channels.
Essential requiremnts:
Experience of leading and managing home visit teams including safeguarding, H&S, mental health, risk assessment and management, team building, mentoring and training. Experience of managing front line service teams is more important to us than energy advice experience.
We can organise mentoring support from other community energy enterprises who have developed and scaled up local energy advice services. Experience of overseeing complex case work.
Experience of grant programme and service contract management including management of budgets, KPI delivery, reporting and meeting funder requirements.
Experience of securing grant and service contract funding including applications, contract negotiation and ensuring funding requirements are in place.
Committed to and rooted in the communities we serve: Weston-super-Mare, Burnham-on-Sea, Highbridge, Mark, Winscombe and the surrounding rural areas.
Understand the local public, community and private sector landscape and be well networked.
An ability to bring people together, bring out the best in people and make things happen.
Useful requirements:
Understand the complex world of energy support funding.
Experience of being a home energy advisor and/or managing home energy advice teams.
A track record of business development, ideally in a social enterprise, charity or public service context.
Competent with communications and social media.
Confident in network and relationship building.
The service is delivered by a small team of trained Home Energy Advisors who visit people in their homes to provide advice on how they can save money on their bills and make their homes warmer and healthier to live in. They also install small energy efficiency measures such as LED lights, draft proofing and radiator reflectors.
Households are then referred on to further support to help them access welfare payments and grant funding for home upgrades including insulation, boiler replacement and energy efficient appliances.
The current team of 2 Home Energy Advisors have capacity to deliver around 700 home visits per year. We receive referrals from a range of local organisations. We employ a Programme Co-ordinator to manage and generate home visit referrals and bookings, provide follow up support, and manage events and communications.
From this foundation, our growth objectives for the Home Energy Savings service are to:
Continue to raise awareness of the service amongst local organisations and the public, and increase the number of referrals and vulnerable householders who benefit.
Grow the team of Home Energy Advisors as demand requires, to at least double the team by the end of 2025.
Secure additional funding to support the service.
Develop partnerships which broaden and deepen the ways we can help households, including unlocking funding and support for energy efficiency retrofit.
Role responsibilities
Manage, mentor and support our team of Home Energy Advisors and the Programme Co-ordinator, and oversee its growth.
Responsible for team safeguarding, H&S, mental health, team building, mentoring and training;
Manage the delivery of our Home Energy Saving Service across North Somerset and the former districts of Sedgemoor and West Somerset and Taunton, seeking opportunities to strengthen and grow the service.
Manage the delivery of grant funder requirements including ensuring KPIs are met, budgets managed and reports provided.
Manage the delivery of our referral partnership contract with LEAP AgilityEco including ensuring KPIs and contractual requirement are met and that households referred to LEAP receive the best possible support.
To secure and manage further funding partnerships (such as Redress or MCS funding), Responsible for ensuring company policies relating to the advice programme are kept up to date and consistent with requirements or partners. Responsible for ensuring working practice is in accordance with our policies and that risk assessments and management plans are in place and adhered to.
Manage relationships with organisations referring households to the energy support programme and receiving onward referrals from us.
Develop partnerships which broaden and deepen the ways we can help households.
Develop our CRM and IT systems.
Represent Burnham & Weston Energy at local events and forums, nurture and grow our networks and relationships with local stakeholders and deliver our comms via the website and social media channels.
Essential requiremnts:
Experience of leading and managing home visit teams including safeguarding, H&S, mental health, risk assessment and management, team building, mentoring and training. Experience of managing front line service teams is more important to us than energy advice experience.
We can organise mentoring support from other community energy enterprises who have developed and scaled up local energy advice services. Experience of overseeing complex case work.
Experience of grant programme and service contract management including management of budgets, KPI delivery, reporting and meeting funder requirements.
Experience of securing grant and service contract funding including applications, contract negotiation and ensuring funding requirements are in place.
Committed to and rooted in the communities we serve: Weston-super-Mare, Burnham-on-Sea, Highbridge, Mark, Winscombe and the surrounding rural areas.
Understand the local public, community and private sector landscape and be well networked.
An ability to bring people together, bring out the best in people and make things happen.
Useful requirements:
Understand the complex world of energy support funding.
Experience of being a home energy advisor and/or managing home energy advice teams.
A track record of business development, ideally in a social enterprise, charity or public service context.
Competent with communications and social media.
Confident in network and relationship building.
Don’t miss out on new job vacancies!
Create a job alert for: Social Media Coordinator, Somerset
It's free, and you can cancel email updates at any time