HavenEngland
Join our team at Golden Sands set in the beautiful town of Rhyl with a gorgeous beach setting and lots of Haven fun.Quebec Road, Mablethorpe, Lincs LN12 1QJ GBR.Come andjoin our One Great Team here at Haven as a Fast Food Shift Leader!.Who doesn’t love a good takeaway? .At Haven, we’ve brought some ...
Hawk 3 Talent SolutionsStanford-le-Hope
Job: Customer Service Advisor /Call Centre
Location: Coryton, Essex (Flexibility once trained to Work from Home and the office)
Salary: Up to £28K
Job type: Permanent, Full Time
Hours: Shift pattern: 08:00 to 16:30, 09:30 to 18:00 and 11:00...
ApexFocusGroupColchester
and written instructions.
• Customer service representative agent experience is not necessary.
Job Benefits:
• Flexibility to take part in discussions online or in-person.
• No commute needed should you choose to work from home remotely.
• No minimum hours...
GS SolutionsColchester
in Colchester, with the opportunity to work from home once every fortnight or so - as well as very small requirement to visit their other offices. Skills Proven experience as a Service Desk Manager or similar role. Experience working in an ITIL based MSP...
Axion RecruitmentBraintree
Field Service Engineer
• Service/ Installation/ Commissioning
• Machines Manufacturer
• Essex - Work from Home – paid Door-to-Door
• £35.000 - £38.000 + Company Car or VAN (OTE £45k+)
We are working with an established Machines...
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ApexFocusGroupEssex
and follow oral and written instructions.
• Customer service representative agent experience is not necessary.
Job Benefits:
• Flexibility to take part in discussions online or in-person.
• No commute needed should you choose to work from home remotely...
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1st Line Technical Support (French Speaking)
Saffron Walden | Permanent | £23,000 - £27,000/year | www.cv-library.co.uk |
Location: Just outside Saffron Walden (CB10)
Duration: Permanent
Hours: 8am until 4:30pm or 9am until 5:30pm (Monday to Friday)
Salary: £23,000 to £27,000
Job Reference: 35265
Polytec are looking for an enthusiastic 1st Line Technical Support person, fluent in both English and French, for our client based just outside Saffron Walden. You will deal with front line enquiries via e-mail, telephone, live chat and a ticketing system.
You will need to have good communication skills and be able to work under pressure. Working hours are generally 8am until 4:30pm or 9am until 5:30pm Monday - Friday however on a rota basis you will work from home to cover a late shift from 3:30pm until midnight every third or fourth week.
Responsibilities:
• 1st Line IT Support for all incoming support enquiries
• Troubleshooting basic areas of the company platform
• Work with customers on live chat, e-mail, telephone and ticketing services ensuring the best level of service possible
• Incoming enquiries ensuring they are communicated to relevant teams
• Escalate issues to 2nd Line and Technical Pre-Sales Team as necessary
• Deliver handovers between the global 1st Line Technical Support Team.
Requirements:
• IT experience in a work environment
• An IT based qualification
• A strong knowledge of PC hardware, Windows platform and application support
• Excellent communication skills (both written and verbal) with good customer service experience
• Ability to take ownership of issues
• Ability to formulate and express your own ideas to improve the level of customer experience provision
• Fluent in both English and French, knowledge of German would be beneficial
Please contact us as soon as possible for more details or apply below!
We will respond to successful applicants within a couple of days
Duration: Permanent
Hours: 8am until 4:30pm or 9am until 5:30pm (Monday to Friday)
Salary: £23,000 to £27,000
Job Reference: 35265
Polytec are looking for an enthusiastic 1st Line Technical Support person, fluent in both English and French, for our client based just outside Saffron Walden. You will deal with front line enquiries via e-mail, telephone, live chat and a ticketing system.
You will need to have good communication skills and be able to work under pressure. Working hours are generally 8am until 4:30pm or 9am until 5:30pm Monday - Friday however on a rota basis you will work from home to cover a late shift from 3:30pm until midnight every third or fourth week.
Responsibilities:
• 1st Line IT Support for all incoming support enquiries
• Troubleshooting basic areas of the company platform
• Work with customers on live chat, e-mail, telephone and ticketing services ensuring the best level of service possible
• Incoming enquiries ensuring they are communicated to relevant teams
• Escalate issues to 2nd Line and Technical Pre-Sales Team as necessary
• Deliver handovers between the global 1st Line Technical Support Team.
Requirements:
• IT experience in a work environment
• An IT based qualification
• A strong knowledge of PC hardware, Windows platform and application support
• Excellent communication skills (both written and verbal) with good customer service experience
• Ability to take ownership of issues
• Ability to formulate and express your own ideas to improve the level of customer experience provision
• Fluent in both English and French, knowledge of German would be beneficial
Please contact us as soon as possible for more details or apply below!
We will respond to successful applicants within a couple of days
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