HavenEngland
Join our team at Golden Sands set in the beautiful town of Rhyl with a gorgeous beach setting and lots of Haven fun.Quebec Road, Mablethorpe, Lincs LN12 1QJ GBR.Come andjoin our One Great Team here at Haven as a Fast Food Shift Leader!.Who doesn’t love a good takeaway? .At Haven, we’ve brought some ...
Education Support Professionals LtdHempstead, 21 mi from Bury St Edmunds
worth up to £1.5K per annum), parking or close to London bound trains, great pensions, CPD and lovely local amenities.
Daily tasks will include lots of service desk / IT helpdesk ICT technician calls and emails in a team of 5, classroom support, limited...
Todd HayesNorwich, 35 mi from Bury St Edmunds
IT Support Technician
Our client, a leading independent Oil & Gas operator, based in Norwich, is currently seeking anIT Support Technician to join their team.
This is a full-time, 12-month contract, working Monday to Friday located in the Norwich...
Lighthouse Personnel LTDChelmsford, 37 mi from Bury St Edmunds
2nd Line Support Technician
• Recruiting for your future success’
Our client specialises in IT consultancy and Remote Hosting. They pride themselves in understanding their clients IT requirements, without using baffling technical terminology.
2nd...
MM FlowersAlconbury, 41 mi from Bury St Edmunds
for people, and our planet.
We are currently looking for a First Line Support Technician
To be the support and process specialist for business application solutions at MM Flowers.
Handle support issues raised by users regarding ERP, Reporting Tools...
MM FlowersAlconbury, 41 mi from Bury St Edmunds
for people, and our planet.
We are currently looking for a First Line Support Technician
To be the support and process specialist for business application solutions at MM Flowers.
Handle support issues raised by users regarding ERP, Reporting Tools...
Skills AllianceStevenage, 45 mi from Bury St Edmunds
Laboratory Helpdesk Technician - ????????????????????????????????????, ???????? - ???????????????????????????? 6 ???????????????????? ???????????????????????????????? ????????????????????????????????????????????**
Hit Apply below to send your...
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First-Line Technical Support Engineer
Ipswich | Permanent | £23,000 - £25,000/year | www.cv-library.co.uk |
First-Line Technical Support Engineer
A fantastic opportunity for a 1st Line Support Engineer to work for a Health-Tech software company, that is making technological advances and solutions that help the NHS. Having grown to almost 100 people, they are looking to bring on a First Line Technical Support professional to support on inbound customer technical issues.
Location: Ipswich – a village just outside (ideally you will be able to drive but public transport options are available).
Salary: £23,000 - £25,000 per annum + benefits
Requirements for First-Line Technical Support Engineer:
• Strong technical acumen from an IT apprenticeship, STEM degree or work experience in a technical setting
• Proven commercial experience in ensuring an amazing customer experience
• Excellent problem-solving skills
• Strong troubleshooting skills
• You truly care about customer experience
• Strong verbal and written communication skills - this role is largely communicating with customers via phone and email
Responsibilities for First-Line Technical Support Engineer:
• Triage customer support enquiries for a communications software suite of products
• Log all calls on the CRM
• Solve issues where possible, and escalate when needed
• Keep abreast of issues for customers and update them accordingly
What the role offers:
• Working for a tech-for-good company supporting the NHS
• Join a company with a wonderful culture proven by their excellent staff retention ratio
• Full training and pathway into the world of technical support & communications software
Applications:
If you would like to apply for this unique Support Engineer role then please send your CV via the relevant links! We’re committed to creating an inclusive and accessible recruitment process. If you require reasonable adjustments for your application or during the review process, please highlight this by emailing (if this email address has been removed by the job-board, full details for contact are available on our website).
Keywords – First-Line / 1st line / Technical Support Engineer / Customer Support Specialist / Help Desk Technician / IT Support Specialist / Service Desk Analyst / Desktop Support Technician / Application Support Analyst / Software Support Specialist / User Support Technician / IT Helpdesk Support / IT Service Desk Analyst / Customer Success Engineer / Client Support Technician / Support Desk Technician / End User Support Engineer / Software Troubleshooter / Product Support Specialist / Desktop Support Analyst / Customer Service Technician / Technical Customer Support Representative
RedTech Recruitment Ltd focus on finding roles for Engineers and Scientists. Even if the above role isn’t of interest, please visit our website to see our other opportunities.
We are an equal opportunity employer and value diversity at RedTech. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
A fantastic opportunity for a 1st Line Support Engineer to work for a Health-Tech software company, that is making technological advances and solutions that help the NHS. Having grown to almost 100 people, they are looking to bring on a First Line Technical Support professional to support on inbound customer technical issues.
Location: Ipswich – a village just outside (ideally you will be able to drive but public transport options are available).
Salary: £23,000 - £25,000 per annum + benefits
Requirements for First-Line Technical Support Engineer:
• Strong technical acumen from an IT apprenticeship, STEM degree or work experience in a technical setting
• Proven commercial experience in ensuring an amazing customer experience
• Excellent problem-solving skills
• Strong troubleshooting skills
• You truly care about customer experience
• Strong verbal and written communication skills - this role is largely communicating with customers via phone and email
Responsibilities for First-Line Technical Support Engineer:
• Triage customer support enquiries for a communications software suite of products
• Log all calls on the CRM
• Solve issues where possible, and escalate when needed
• Keep abreast of issues for customers and update them accordingly
What the role offers:
• Working for a tech-for-good company supporting the NHS
• Join a company with a wonderful culture proven by their excellent staff retention ratio
• Full training and pathway into the world of technical support & communications software
Applications:
If you would like to apply for this unique Support Engineer role then please send your CV via the relevant links! We’re committed to creating an inclusive and accessible recruitment process. If you require reasonable adjustments for your application or during the review process, please highlight this by emailing (if this email address has been removed by the job-board, full details for contact are available on our website).
Keywords – First-Line / 1st line / Technical Support Engineer / Customer Support Specialist / Help Desk Technician / IT Support Specialist / Service Desk Analyst / Desktop Support Technician / Application Support Analyst / Software Support Specialist / User Support Technician / IT Helpdesk Support / IT Service Desk Analyst / Customer Success Engineer / Client Support Technician / Support Desk Technician / End User Support Engineer / Software Troubleshooter / Product Support Specialist / Desktop Support Analyst / Customer Service Technician / Technical Customer Support Representative
RedTech Recruitment Ltd focus on finding roles for Engineers and Scientists. Even if the above role isn’t of interest, please visit our website to see our other opportunities.
We are an equal opportunity employer and value diversity at RedTech. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
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