Cornwall
Job Description
Private Patient Co-Ordinator
Duchy Hospital
Part time hours – 22.5 hours per week
An exciting opportunity has arisen at Duchy Hospital for an enthusiastic and highly motivated individual with excellent communication skills...
Cornwall
Job Description
Private Patient Co-Ordinator
Duchy Hospital
Part time hours – 22.5 hours per week
An exciting opportunity has arisen at Duchy Hospital for an enthusiastic and highly motivated individual with excellent communication skills...
NFP PeopleFalmouth
difference, we are looking to recruit talented people to a number of new roles.If you would like to support stroke survivors to rebuild their lives, we want to hear from you!You may also have experience in areas such as Care Coordinator, Stroke Support...
LiveWestCamborne
About The Role
Hit Apply below to send your application for consideration Ensure that your CV is up to date, and that you have read the job specs first.
Are you an experienced Coordinator looking for a new challenge within a growing organisation...
UberEngland
Driving with Uber offers a flexible earning opportunity.It’s a great alternative to full-time driver jobs, part-time driver jobs or other part-time gigs, temp jobs or seasonal employment.Or maybe you’re already using other rideshare apps and want to supplement your income by becoming a driver using ...
UberEngland
Driving with Uber offers a flexible earning opportunity.It’s a great alternative to full-time driver jobs, part-time driver jobs or other part-time gigs, temp jobs or seasonal employment.Or maybe you’re already using other rideshare apps and want to supplement your income by becoming a driver using ...
LiveWestCamborne
About The Role
Are you an experienced Coordinator looking for a new challenge within a growing organisation that makes a real difference to people's lives? If so, read on.
We have a great opportunity for a customer focused, empathetic individual...
Caring TogetherSt Ives (Cornwall)
with further details.
We look forward to hearing from you!
You may have experience of the following: Contracts Manager - Care, Care Contracts Supervisor, Care Services Coordinator, Care Operations Manager, Care Contracts Administrator, Care Services Manager...
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Support Co-Ordinator
The Cinnamon Trust | Hayle | Permanent | Full-time, Part-time | £21,840/year | www.charityjob.co.uk |
MAIN PURPOSE OF JOB:
To assist with handling all incoming requests for help, both by telephone and email, to listen to and record the needs of older and/or terminally ill people and their pets.
To identify individuals outside our charitable remit and refer them to other organisations that can offer assistance and always seek advice in the case of doubt.
To raise a computerised record or case to log the call.
To help support the department with any administration process including inputting information on to our database.
This post will require a good overall understanding of the needs of older people and their pets.
MAIN DUTIES AND RESPONSIBILITIES:
i. To listen to the needs of each Owner and accurately record information for each Owner and their pet by completion of a computerised case.
ii. To ensure you record all of your communications onto the database in an accurate and timely fashion by way of comments on each Owner case at the end of each conversation and appropriately refer to Management about urgent cases.
iii. To help maintain up-to-date records and mailing lists for Owners, Owners’ contacts and volunteers throughout the course of your work.
iv. To have a good working knowledge of other roles and tasks within the team and provide ad hoc support as required including inputting information.
Case types include; Dog Walking, home checks, Short term fostering, long term fostering, pet care, talks and pet profiling
v. To liaise with all other members of The Trust to help maintain a quality service.
vi. To contribute and liaise with the team by helping to update volunteer and owner cases in the course of your communications.
vii. To help maintain filing and filing systems related to your work.
viii. To liaise with all other staff of The Trust in a flexible manner.
ix. To liaise with all Owners and members of the general public in a polite and helpful way.
x. To be familiar with and adhere to procedures and protocols, disciplinary and applicable rules and ensure compliance with legislations (Health and Safety, Data Protection, especially the privacy of members, Owners and volunteers alike).
xi. At all times to ensure and maintain a compassionate, professional and efficient public image for The Trust.
Together with such additional general duties as the Employer shall reasonably require, having regard to the needs of the Employer’s business as a Charitable Trust.
To assist with handling all incoming requests for help, both by telephone and email, to listen to and record the needs of older and/or terminally ill people and their pets.
To identify individuals outside our charitable remit and refer them to other organisations that can offer assistance and always seek advice in the case of doubt.
To raise a computerised record or case to log the call.
To help support the department with any administration process including inputting information on to our database.
This post will require a good overall understanding of the needs of older people and their pets.
MAIN DUTIES AND RESPONSIBILITIES:
i. To listen to the needs of each Owner and accurately record information for each Owner and their pet by completion of a computerised case.
ii. To ensure you record all of your communications onto the database in an accurate and timely fashion by way of comments on each Owner case at the end of each conversation and appropriately refer to Management about urgent cases.
iii. To help maintain up-to-date records and mailing lists for Owners, Owners’ contacts and volunteers throughout the course of your work.
iv. To have a good working knowledge of other roles and tasks within the team and provide ad hoc support as required including inputting information.
Case types include; Dog Walking, home checks, Short term fostering, long term fostering, pet care, talks and pet profiling
v. To liaise with all other members of The Trust to help maintain a quality service.
vi. To contribute and liaise with the team by helping to update volunteer and owner cases in the course of your communications.
vii. To help maintain filing and filing systems related to your work.
viii. To liaise with all other staff of The Trust in a flexible manner.
ix. To liaise with all Owners and members of the general public in a polite and helpful way.
x. To be familiar with and adhere to procedures and protocols, disciplinary and applicable rules and ensure compliance with legislations (Health and Safety, Data Protection, especially the privacy of members, Owners and volunteers alike).
xi. At all times to ensure and maintain a compassionate, professional and efficient public image for The Trust.
Together with such additional general duties as the Employer shall reasonably require, having regard to the needs of the Employer’s business as a Charitable Trust.
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