check_circleNew offer

Amazon Delivery Partner

apartmentAmazon LogisticsplaceSouthampton
Become an Amazon delivery partner/entrepreneur in logistics and write your own success story!.Are you customer-oriented, have good leadership skills and interested in setting up and developing a business? .Then the Amazon Delivery Service Partner (DSP) programme could be just the thing for you....
placeFareham, 21 mi from New Milton
performing level 1 to level 3 maintenance and repairs on complex helicopter engine components. Our experienced teams partner with our broad, global customer base, providing both technical expertise and broader support in both the fixed wing and rotary wing...
electric_boltImmediate start

Customer Service Support

apartmentOyster Recruitment LimitedplacePoole, 17 mi from New Milton
Our client, a well established and leading fintech company based in the Poole area is recruiting for a Customer Service Support Adviser. This role to deliver excellent front line support to their customers for financial software support and offer...
apartmentEvriplaceSouthampton
Join Our Team of Self-Employed Couriers!.Are you looking for a flexible job with great earning potential? Look no further!.We have immediate opportunities for you to join our team with plenty of options for you to choose from across our 7-day delivery operation and the best thing is you will only wo...
business_centerHigh salary

Delivery Specialist (Apply in minutes)

apartmentEvriplaceSouthampton
Join Our Team of Self-Employed Couriers! .Are you looking for a flexible job with great earning potential? Look no further! .We have immediate opportunities for you to join our team with plenty of options for you to choose from across our 7-day delivery operation and the best thing is you will only ...
thumb_up_altRecommended

Customer Support Executive

apartmentABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businessesplaceSouthampton, 15 mi from New Milton
their client base, and this has prompted the need for an Customer Support Executive to join the team! Work closely with the Account Manager and provide client support, such as: reporting and insights, screening and compliance, compliant handling and other...
local_fire_departmentUrgent

Customer Services Manager

apartmentDK RecruitmentplaceBournemouth, 13 mi from New Milton
Customer Services Manager Immediately Available Location: Bournemouth Salary: £31,000 per annum Our client is seeking a dynamic Customer Services Manager to join their dedicated team. If you are passionate about delivering excellent customer...
apartmentKnight Square Insurance LimitedplaceNew Milton
and professional manner Provide a superior service to all internal and external customers of Knightsquare Insurance Support Knightsquare Insurance strategic and operational goals Preferably educated to A ‘Level standard, but as a minimum 5 ‘C’ grade or above...
Get new jobs by email!
Get email updates for the latest Customer Support Manager jobs in New Milton
It's free, and you can cancel email updates at any time

Customer Support Specialist

Hedge End | Permanent | www.cv-library.co.uk |
Customer Support Specialist

 •  Hedge End - £24,500
 •  full time hours
 •  office based
 •  Hybrid role working from home 2 days a week

We are working with a world leader in renewable energy solutions who have achieved a strong name within a global market, and they are now looking for an additional person to join their team. They require an exceptionally talented Customer Support Specialist to work within their B2B team to help promote products and services and provide advice and support.
They are flexible regarding experience as they are looking for people with a strong work ethic and great communication skills.

Customer Support Specialist duties include:

Taking calls, web chat, and answering emails from customers in relation to warranty claims, presale information, parts request or any other queries, in order to provide a resolution or escalating to the appropriate team when required.
Liaise with internal teams to obtain a satisfactory outcome for both the customer and the business whilst managing the customers' expectations
Build meaningful relationships with our B2B customers so they have a point of contact in the team and continue to promote products & services
Through daily duties, highlight any potential issues to the B2B Team Leader to avoid any impact to SLA and department KPI's or cost of service

Update the B2B contacts record on a daily basis ensuring that all completed correspondence is recorded accurately

Send weekly and monthly updates to the wider Commercial Team and any required customer contacts to highlight any outstanding work requests to channel ownersKey skills

Excellent communication skills that allow you to help, inform and advise customers and colleagues clearly and effectively
Creative thinker, to be able to develop innovative ideas to improve customer service standards
Negotiation skills and the ability to work well under pressure
Excellent written and verbal skills

Customer focused and driven to exceed excellencePlease be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way.
Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application