Portsmouth, 12 mi from Newport (Isle of Wight)
Customer Service Social Media Specialist
We have an exciting newly created opportunity for an experienced Customer Service Social Media Specialist to join our team in Portsmouth. You’ll play an instrumental role in representing the Checkatrade...
EvriSouthampton
As a Delivery Driver with Evri you will benefit from:. We have immediate opportunities for you to join our team with plenty of options for you to choose from across our 7-day delivery operation and the best thing is you will only work 4-6 hours per day!.
If you enjoy working as part of a supportive ...
DPDSouthampton
Starting your own business as an Owner Driver with DPD has never been easier. With our Owner Driver Franchise scheme, you can run your own business and share in the growing success of DPD. All you will need is a valid UK driver’s licence. Lots of work – with online shopping growing every day, you’ll...
EvriSouthampton
As a Delivery Driver with Evri you will benefit from:. We have immediate opportunities for you to join our team with plenty of options for you to choose from across our 7-day delivery operation and the best thing is you will only work 4-6 hours per day!.
If you enjoy working as part of a supportive ...
DPDSouthampton
Starting your own business as an Owner Driver with DPD has never been easier. With our Owner Driver Franchise scheme, you can run your own business and share in the growing success of DPD. All you will need is a valid UK driver’s licence. Lots of work – with online shopping growing every day, you’ll...
TateEastleigh, 21 mi from Newport (Isle of Wight)
Customer Support Specialist
• Hedge End - £24,500
• full time hours
• office based
• Hybrid role working from home 2 days a week
We are working with a world leader in renewable energy solutions who have achieved a strong name within a global market...
Page Personnel FinanceSouthampton, 18 mi from Newport (Isle of Wight)
As you will be working within the Human Resources and Personnel department you'll play a pivotal role in providing expert advice and guidance on HR processes and procedures. From handling day-to-day COMPLEX ER CASE WORK you'll be an integral part...
HRSolutions4Business CareersChristchurch (Dorset), 19 mi from Newport (Isle of Wight)
An exciting opportunity has arisen to join Specialist Tour Operator, Hargreaves & Nurse Holidays (Just Sardinia, Just Sicily and Just Corsica), working in our busy Admin & Operations department.
We are based in Ferndown in Dorset who pride...
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Customer Support Specialist
Hedge End | Permanent | www.cv-library.co.uk |
Customer Support Specialist
• Hedge End - £24,500
• full time hours
• office based
• Hybrid role working from home 2 days a week
We are working with a world leader in renewable energy solutions who have achieved a strong name within a global market, and they are now looking for an additional person to join their team. They require an exceptionally talented Customer Support Specialist to work within their B2B team to help promote products and services and provide advice and support.
They are flexible regarding experience as they are looking for people with a strong work ethic and great communication skills.
Customer Support Specialist duties include:
Taking calls, web chat, and answering emails from customers in relation to warranty claims, presale information, parts request or any other queries, in order to provide a resolution or escalating to the appropriate team when required.
Liaise with internal teams to obtain a satisfactory outcome for both the customer and the business whilst managing the customers' expectations
Build meaningful relationships with our B2B customers so they have a point of contact in the team and continue to promote products & services
Through daily duties, highlight any potential issues to the B2B Team Leader to avoid any impact to SLA and department KPI's or cost of service
Update the B2B contacts record on a daily basis ensuring that all completed correspondence is recorded accurately
Send weekly and monthly updates to the wider Commercial Team and any required customer contacts to highlight any outstanding work requests to channel ownersKey skills
Excellent communication skills that allow you to help, inform and advise customers and colleagues clearly and effectively
Creative thinker, to be able to develop innovative ideas to improve customer service standards
Negotiation skills and the ability to work well under pressure
Excellent written and verbal skills
Customer focused and driven to exceed excellencePlease be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.
Tate is acting as an Employment Business in relation to this vacancy.
Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way.
Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application
• Hedge End - £24,500
• full time hours
• office based
• Hybrid role working from home 2 days a week
We are working with a world leader in renewable energy solutions who have achieved a strong name within a global market, and they are now looking for an additional person to join their team. They require an exceptionally talented Customer Support Specialist to work within their B2B team to help promote products and services and provide advice and support.
They are flexible regarding experience as they are looking for people with a strong work ethic and great communication skills.
Customer Support Specialist duties include:
Taking calls, web chat, and answering emails from customers in relation to warranty claims, presale information, parts request or any other queries, in order to provide a resolution or escalating to the appropriate team when required.
Liaise with internal teams to obtain a satisfactory outcome for both the customer and the business whilst managing the customers' expectations
Build meaningful relationships with our B2B customers so they have a point of contact in the team and continue to promote products & services
Through daily duties, highlight any potential issues to the B2B Team Leader to avoid any impact to SLA and department KPI's or cost of service
Update the B2B contacts record on a daily basis ensuring that all completed correspondence is recorded accurately
Send weekly and monthly updates to the wider Commercial Team and any required customer contacts to highlight any outstanding work requests to channel ownersKey skills
Excellent communication skills that allow you to help, inform and advise customers and colleagues clearly and effectively
Creative thinker, to be able to develop innovative ideas to improve customer service standards
Negotiation skills and the ability to work well under pressure
Excellent written and verbal skills
Customer focused and driven to exceed excellencePlease be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.
Tate is acting as an Employment Business in relation to this vacancy.
Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way.
Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application
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