apartmentDover Precision ComponentsplacePrestatyn
Energy Resources industry, have pioneered technology developments and are renowned for the quality and reliability of their product range which includes reciprocating compressor valves, packing cases, pistons, rings, and wipers, supplying to both OEM's and the aftermarket.With established manufactur...
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Management Accountant

placeConwy, 4 mi from Colwyn Bay
Management Accountant: Capel Curig Hybrid role Are you an experienced Management Accountant who would like to work in the heart of the stunning Snowdonia National Park? Our client, a world-renowned outdoors adventure centre is recruiting...
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Trainee Graduate Accountant

placeColwyn Bay
An exciting opportunity has arisen to join a highly successful accountancy firm based in North Wales and the Northwest of England. The company have over 15 locations in this region. They have permanent opportunities for those wising to develop...
apartmentQuay Crew LimitedplaceUnited Kingdom
Are you a qualified Finance Professional (ACA / ACCA) seeking to elevate your career within a distinguished and private financial environment? My client, an UHNW Family Office based in the US is searching for a UK professional to manage their financial affairs with precision and discretion. ...
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Tax Manager

apartmentHays Accountancy and FinanceplaceWales
We are seeking a Tax Manager for a highly reputable Accountancy Practice based in West Wales. ...
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Trainee Graduate Accountant

apartmentMarstep Resourcing SolutionsplaceColwyn Bay
An exciting opportunity has arisen to join a highly successful accountancy firm based in North Wales and the Northwest of England. The company have over 15 locations in this region. They have permanent opportunities for those wising to develop...
apartmentPage Personnel FinanceplaceConwy, 4 mi from Colwyn Bay
The Assistant Accountant role is an exceptional opportunity for a meticulous and driven individual to join a thriving Accounting & Finance Department in the Professional Services industry. Located in Conwy, the candidate will contribute...
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Accounts Semi-Senior - Part Time

apartmentHays Plc - HaysplaceColwyn Bay
Your new firmAn established Accountancy firm based in North Wales is seeking to recruit an Accounts Semi-Senior to join their team. This firm specialises in a wide range of accountancy and business services and supports a variety of clients from...
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E-Commerce Customer Service Assistant

Colwyn Bay | www.cv-library.co.uk |
E-Commerce Customer Service Assistant | Mochdre, Colwyn Bay | 9:00am – 5:00pm, Monday to Friday | £22,500 - £25,000 per annum, dependent on experience

Stands Out Ltd designs, manufactures and imports a range of Gift Concepts and Hardware Products. We supply Tourist Attractions and Gift shops throughout the UK and Abroad on a wholesale basis. We also have a strong online retail presence in the UK & overseas and thus deal with a variety of customers & their needs.

Stands Out Ltd has experienced continuous growth since its inception in 2008 and attributes their sustained growth to the daily contributions of the remarkable individuals who make up the team.

In this role, you will work onsite at our Mochdre headquarters. You will have excellent customer service skills and must be outcome orientated. You will have the ability to work in a fast-paced environment, and a high level of attention to detail is essential.
You will be fully engaged and busy from the first day.

Are you the right person for the job?

To be considered for the role of Customer Service Assistant you MUST have the following experience, skills, and attributes:

Exceptional customer service skills, over the phone and in person
Strong sense of urgency and problem-solving skills
Adaptable and flexible approach to work with commitment to deliver support accurately and under pressure
Ability to prioritise and organise own workload effectively, working with minimal supervision and using initiative
Excellent written and verbal communication skills
Computer savvy and proficient in Microsoft Excel and Outlook
Timely and accurate data entry and typing skills
Previous experience with eBay and Amazon sales is desirable
What will your role look like?

Taking a hands-on approach to office tasks, as a Customer Service Assistant your role will be busy and varied with main responsibilities and duties to include:

Answering the telephone in a professional manner, handling inbound calls and taking orders
Assisting the ecommerce team with daily tasks
Answering messages on Amazon and eBay, familiarising yourself with the relevant product knowledge
Dealing quickly and efficiently with customer queries and seeing them through until a conclusion is reached
Dealing with postage returns, customer online messages and issuing refunds
Supporting colleagues with a variety of office tasks such as printing and preparing documents and correspondence, preparing invoices
Maintain top seller standards on eCommerce websites
Maintaining and manipulating data on our in-house stock maintenance & accounts system
Collating postage quotes and arranging shipping
What can you expect in return?

You’ll be joining a family-owned, employee focused business within a busy professional and friendly team, where your efforts will be noticed and rewarded
We will offer you every opportunity to develop your skills to progress within our growing company
28 days annual leave inclusive of bank holidays
Free parking
Regular staff social events
What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you!

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