apartmentCheckatradeplaceCoventry
Checkatrade, the UK's number one website for finding quality trades, are looking for experienced and professional Painters & Decorators across various regions to help meet homeowner demand.This opportunity will allow you to choose your own hours and areas you wish to work in.A variety of jobs need u...
placeBirmingham, 19 mi from Nuneaton
Here at S Knights Recruitment we have an amazing new opportunity for a Residential Childcare Apprenticeship Coach! Do you want to join a well-respected, award winning training provider? Our client have been operating for over 12 years delivering...
placeLeicester, 16 mi from Nuneaton
When stuff stops working, do you like trying to fix it? Then you're the kind of person who could thrive on a First Bus Mechanical and Electrical Engineering Apprenticeship. You don't need any previous knowledge of engines, mechanics...
apartmentRealiseplaceWhetstone, 13 mi from Nuneaton
Your main role as a Level 2 Apprentice in Hunny Bear Day Nursery is to contribute towards a high standard of physical, emotional, social and intellectual care for the children placed in the nursery.Company website : Skills Required Caring...
apartmentBaltic Apprenticeships CareersplaceCoventry, 7 mi from Nuneaton
career in a dynamic industry, apply now! In this role, youll work towards your Multi-channel Marketing Level 3 Apprenticeship delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job:   1.  Assist in executing email...
apartmentAble PersonnelplaceLeicester, 16 mi from Nuneaton
Accountancy Apprenticeship Trainer/Tutor X 2 permanent roles 1 role in Derby, the other role in Nottingham Free Parking on both sites Monday to Thursday in the classroom and Fridays from home admin day Hours are 8.30 am to 4.30 p or 9am to 5pm...
apartmentRealiseplaceBirmingham, 19 mi from Nuneaton
Busy Bears are looking for a level 2 qualified practitioner to progress onto a level 3 apprenticeship. During your apprenticeship you will be expected to; Plan and carry out child initiated and adult led play activities supporting children’s...
apartmentRealiseplaceLeicester, 16 mi from Nuneaton
Your main role as a Level 2 Apprentice in Hunny Bear Day Nursery is to contribute towards a high standard of physical, emotional, social and intellectual care for the children placed in the nursery. Company website : Skills Required Caring person...
Get new jobs by email!
Get email updates for the latest Apprenticeship jobs in Nuneaton
It's free, and you can cancel email updates at any time

111 / Crisis Mental Health Telephone Response Practitioner

Coventry and Warwickshire Partnership Trust | Nuneaton | findajob.dwp.gov.uk |
A Vacancy at Coventry and Warwickshire Partnership NHS Trust.

111/Crisis Clinician Band 5 Part time and full-time hours available as well as flexible working arrangements .

Are you looking for a new challenge in an exiting service that really makes a difference to every one’s lives . As a key member of out 111/Crisis line you will be doing just that.

111 option “ mental health “ will provide immediate support to our service users. Giving them access to urgent/crisis telephone triage, support advice and signposting 24/7 .

We are seeking compassionate and motivated people who share our Trusts values to answer and respond to incoming calls from individual/ Children and young people experiencing a mental health crisis.

This could be the role for you if you are a Registered mental Health Nurse or professional with a degree in social work, Psychology ,counselling or occupational therapy. Are compassionate ,empathic and like helping people.

Successful candidates will receive intensive training to equip you for the role as well as a full Trust induction package.
 •  When a person calls 111/Crisis line , the post holder provide clinical risk and mental state triage and assessment .
 •  The post holder will be expert in de-escalating crisis and supporting people in distress and an emotional state.
 •  Using a arrange of interventions to empower patients’ carers and families to manage distress and crisis effectively.
 •  Undertake clinical risk assessment in line with CWPT procedures and risk assessment policies.
 •  Champion patients’ rights, including dignity, equality, diversity, choice, and respect.
 •  Provide advice and guidance on mental health problems.
 •  Work without direct supervision to deliver triageof patients via the telephone.
 •  Ensure good documentation is provided and entered with the appropriate systems of record keeping.
 •  Ensuring client data is accurately recorded; mistakes corrected and brought to Service Manager’s attention.
 •  Attend regular supervision sessions with appointed supervisor.
 •  Maintain professional relationships with colleagues to ensure professional standards are met.
 •  Seek advice and support from senior colleagues/line manager wherever necessary.
 •  Attend development forum events to reflect on service improvements.
 •  Attend Team meetings and participate in governance responsibilities of maintaining a high standard of care and service provision.

At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.

We put ‘people at our heart’; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.

These include:
 •  generous annual leave entitlement which increases during your time with us
 •  excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
 •  salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more
 •  discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
 •  wellbeing support, including an in-house counselling service, external helpline and more
 •  staff networks and support group

We’re always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.

The Band 5 post is an integral function of providing telephone support and advise for children and young people up to the age of 18 and their families calling 111 option two/Crisis line seeking urgent help for their mental health. The post holder will provide initial triage as well as information, support, signposting and advice about managing mental health.

They will provide compassionate and professional support to callers (including) career’s and will support and assist individuals to cope more effectively with their mental health.

They will assist callers to manage their distress and challenges/difficulties which they might be struggling to deal with and identify immediate and non-immediate responses to 111/crisis line triage assessments. They will seek advice from the Clinical Leads with any call where the caller may require urgent assessment, or any call which the appropriate response is unclear.
The post holder will be part of the Urgent Care Mental Health Access Hub pathway.

This advert closes on Friday 10 May 2024