Capital One - UKNottingham
As a member of our Specialist Customer Support Team, you’ll be there to help and support our customers in the best possible way. Using empathy and strong communication skills, you’ll provide exceptional customer service and educate customers on next steps or signposting for further support.
Support ...
Nottingham, 14 mi from Loughborough
Role: Customer Service Specialist (Inbound)
Contract Length: 12 months
Payrate: £12.08 per hour
Hours:
• 37 hours per week
• Need commit to a shift pattern between 8.00am
• 6:00pm Monday to Friday and 8:00am
• 2:00pm on a Saturday
• Work 2 in 6...
Nottingham, 14 mi from Loughborough
Role: Customer Service Specialist (Inbound)
Contract Length: 12 months
Payrate: £12.08 per hour
Hours:
• 37 hours per week
• Need commit to a shift pattern between 8.00am
• 6:00pm Monday to Friday and 8:00am
• 2:00pm on a Saturday
• Work 2 in 6...
PayntMarket Harborough, 24 mi from Loughborough
on the lookout for a dynamic and motivated Customer Service Agent with experience in outbound calling and upselling. As a key member of our Customer Service team, you will be responsible for delivering exceptional service to our customers while also identifying...
Rullion LimitedNottingham, 14 mi from Loughborough
Role: Customer Service Specialist (Inbound)
Contract Length: 12 months
Payrate: £12.08 per hour
Hours:
• 37 hours per week
• Need commit to a shift pattern between 8.00am
• 6:00pm Monday to Friday and 8:00am
• 2:00pm on a Saturday
• Work 2 in 6...
Harper RecruitmentNottingham, 14 mi from Loughborough
Job role: Customer Service Specialist
Salary: Dependant on experience
Position: Permanent
Location: Nottingham City Centre/Hybrid working
Hours: Monday - Friday 9am - 5pm
Harper Recruitment Group are working in partnership with a successful...
Rullion LimitedNottingham, 14 mi from Loughborough
Role: Customer Service Specialist (Inbound)
Contract Length: 12 months
Payrate: £12.08 per hour
Hours:
• 37 hours per week
• Need commit to a shift pattern between 8.00am
• 6:00pm Monday to Friday and 8:00am
• 2:00pm on a Saturday
• Work 2 in 6...
ReesmarxBirmingham, 32 mi from Loughborough
ABOUT THIS ROLE The Customer Service Specialist, position in Customer Service is responsible for growing, improving customer business through triaging customer orders, problem resolution, support incoming customer calls, supply chain reporting...
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Chief Operating Officer
Harris Hill Charity Recruitment Specialists | Loughborough | Permanent | Full-time | £75,000 - £90,000/year | www.charityjob.co.uk |
Are you driven by working with young people and sport? Then this might be the role for you! Harris Hill are thrilled to be partnering up with The Youth Sport Trust in their search for a new Chief Operating Officer.
The Youth Sport Trust is the UK’s leading charity improving every young person’s education and development through play and sport. Our vision is a future where every child enjoys the life changing benefits of play and sport.
Sport gives young people a platform to have their voice heard and a place where they feel they belong. and we are on a mission to harness this extraordinary power to change young lives today and help them build a brighter tomorrow.
Job title: Chief Operating Officer
Location: This role is a blend of working 3 days a week from our Loughborough office on the Loughborough University campus and working from home.
Salary: £75,000 - £90,000 per annum.
Hours; Full time
Contract type: Permanent
Responsibilities within this role:
• Provide oversight of the charity’s finance function through line management of the Finance & Governance Director and ensure our finance processes and systems integrate effectively with other business systems:
• Working with the Finance and Governance Director, lead on the development and implementation of wider financial strategies to guide the long-term financial sustainability of the organisation, providing advice and guidance to the CEO, and the Board.
• Anticipate the Charity’s resource needs as it continues to develop and consolidate, plan and implement the necessary changes in liaison with the Executive team.
• Work with the CEO and Finance and Governance Director, to ensure effective financial management and planning including the development of key performance indicators.
• Work with the Finance and Governance Director, to provide financial advice and support to YST’s trading subsidiary (YSTE) to ensure it is effectively utilised and managed.
• Oversee business planning across multiple income streams, allocating resources effectively and efficiently.
• Provide oversight of the HR and people development function through line management of the Assistant Director, HR:
• Work with the Assistant Director, HR, to lead the development and implementation of the organisation’s people strategy, including equity, diversity and inclusion, culture, talent development and management.
• Ensure YST has the best organisational design and appropriate resources to live out our values and behaviours, develop and support high performing teams and deliver on our mission.
• Support, develop and provide line management to, the Head of Implementation and the Business Performance Manager ensuring they and their teams provide excellent internal and external customer service.
• Drive excellence in the performance of all reports, building knowledge of their specialist areas and ensuring they are able to excel.
• Provide coaching and mentoring to direct reports contributing to a high-performance culture and values-led, mission driven team.
They are now looking for:
Qualifications
• An appropriate financial qualification (ACA) or strong financial acumen.
• Other relevant professional qualifications to the role.
Experience
• Extensive proven operational leadership experience.
• Experience of leading the development of digital and business systems which have improved business performance.
• Experience of working as a member of a senior leadership team.
• Experience of successfully managing a multi-functional team within an organisation of comparable size and complexity.
• Strong governance experience of working within highly regulated environments and establishing regulatory frameworks.
• Experience in communication, influencing and advocacy both internally up to board level and with external stakeholders or partners.
• Experience of leading and delivering business change.
• Experience of successfully leading and inspiring a high performing team.
• A previous track record of understanding the latest trends and technologies.
If you would like to have a chat to learn more about this role and to receive a full job description, please contact Simon Bascombe at Harris Hill via the apply button.
Please apply immediately. The role closes 9am Thursday 23rd May 2024. Please reach out to learn more.
Interviews will be held in person 3rd June 2024.
Harris Hill Charity Recruitment Specialists operates an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
The Youth Sport Trust is the UK’s leading charity improving every young person’s education and development through play and sport. Our vision is a future where every child enjoys the life changing benefits of play and sport.
Sport gives young people a platform to have their voice heard and a place where they feel they belong. and we are on a mission to harness this extraordinary power to change young lives today and help them build a brighter tomorrow.
Job title: Chief Operating Officer
Location: This role is a blend of working 3 days a week from our Loughborough office on the Loughborough University campus and working from home.
Salary: £75,000 - £90,000 per annum.
Hours; Full time
Contract type: Permanent
Responsibilities within this role:
• Provide oversight of the charity’s finance function through line management of the Finance & Governance Director and ensure our finance processes and systems integrate effectively with other business systems:
• Working with the Finance and Governance Director, lead on the development and implementation of wider financial strategies to guide the long-term financial sustainability of the organisation, providing advice and guidance to the CEO, and the Board.
• Anticipate the Charity’s resource needs as it continues to develop and consolidate, plan and implement the necessary changes in liaison with the Executive team.
• Work with the CEO and Finance and Governance Director, to ensure effective financial management and planning including the development of key performance indicators.
• Work with the Finance and Governance Director, to provide financial advice and support to YST’s trading subsidiary (YSTE) to ensure it is effectively utilised and managed.
• Oversee business planning across multiple income streams, allocating resources effectively and efficiently.
• Provide oversight of the HR and people development function through line management of the Assistant Director, HR:
• Work with the Assistant Director, HR, to lead the development and implementation of the organisation’s people strategy, including equity, diversity and inclusion, culture, talent development and management.
• Ensure YST has the best organisational design and appropriate resources to live out our values and behaviours, develop and support high performing teams and deliver on our mission.
• Support, develop and provide line management to, the Head of Implementation and the Business Performance Manager ensuring they and their teams provide excellent internal and external customer service.
• Drive excellence in the performance of all reports, building knowledge of their specialist areas and ensuring they are able to excel.
• Provide coaching and mentoring to direct reports contributing to a high-performance culture and values-led, mission driven team.
They are now looking for:
Qualifications
• An appropriate financial qualification (ACA) or strong financial acumen.
• Other relevant professional qualifications to the role.
Experience
• Extensive proven operational leadership experience.
• Experience of leading the development of digital and business systems which have improved business performance.
• Experience of working as a member of a senior leadership team.
• Experience of successfully managing a multi-functional team within an organisation of comparable size and complexity.
• Strong governance experience of working within highly regulated environments and establishing regulatory frameworks.
• Experience in communication, influencing and advocacy both internally up to board level and with external stakeholders or partners.
• Experience of leading and delivering business change.
• Experience of successfully leading and inspiring a high performing team.
• A previous track record of understanding the latest trends and technologies.
If you would like to have a chat to learn more about this role and to receive a full job description, please contact Simon Bascombe at Harris Hill via the apply button.
Please apply immediately. The role closes 9am Thursday 23rd May 2024. Please reach out to learn more.
Interviews will be held in person 3rd June 2024.
Harris Hill Charity Recruitment Specialists operates an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
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